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More flexible electric heaters
Hi, newbie here. We live in a listed building with no possibility of gas, oil, heat pump. We have electric and that’s all. We have Rointe K series heaters which were fitted by the previous owners 15 years ago. They do heat up the rooms but they are clunky to use and as a result we use more electricity than we need to.…
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Report on the health of your Smart Meter installation - BETA
This was mentioned on another thread, but I can't find it again. It's https://homebrew.n3rgy.com/ It shows 4 warnings for me, including: Warning: Device Configuration has not been completed [INSTALLED_NOT_COMMISSIONED] and one about out of date firmware. Has anyone found the results reliable? Octopus Complaints say the…
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Octopus - which tariff is better?
Hi i was in a flexible tariff with octopus, and in February I moved to the loyal octopus 12m fixed. Unless I have made a crazy mistake, those prices are better than the new ones in the flexible tariff after 1st April so I think this was a wise movement however, I am considering the agile or the tracker ones, but I have no…
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Rebel Energy Outstanding Balance Email
Today i received an email out of the blue from Rebel Energy regarding balance owed on an account. Brief background Moved into HA flat (Scotland) late June 2023 - Rebel Energy were the deemed supplier and quickly gave them opening Electric/Gas meter readings (bit of a hassle to contact them took a couple of days)…
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Project Solar quote - thoughts and/or alternatives
Hi Guys. Need some thoughts on the following quote: 11 x Evolution Maxima 490w panels - (4823kwp output) - with supposed lifetime warranty Battery - Fox energy cube 8.6kwh (flux and force charge) with supposed 15 year warranty My annual consumption is around 5900 kw I've been quoted £12500 ( cash) with including…
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Outfox The Market - Huge Smart Meter Bill
Joined Outfox The Market (OTM) in October 24, having seen their tariff - Fix'd Dual Oct24 v1.0 - recommended on here. Tariff required a smart meter. Despite this, they still asked for monthly manual readings, which I supplied and was supposedly billed accordingly for. Initial direct debit was £66 which never changed. (I…
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Conventional Boiler: What is the most efficient approach to heating the water?
We have just moved into our new home and inherit a conventional boiler. We also inherit the previous settings which means the heating of the water seems to be more or less ongoing. My question is about the efficiency of this: should we have it set 'on' for much of the day, whereby we maintain the temperature at target…
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Advice on electric hob
Hi forumites, asking for some advice please. I currently have an induction hob , which is the bees knees imho, sadly I am going to lose the use of that, pacemaker / defib to be fitted. So I am wondering if you guys have experience of non induction which you would care to share. I don’t want to have a gas one too much…
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Zog Energy has gone into administration. What to do?
My gas supplier was Zog Energy until yesterday, I received and email from EDF Energy to inform me that Zog Energy has gone bust and Ofgem has moved its customers to EDF and I am one of them. The email further says that I have been placed on EDF's Welcome Standard tariff and I should expect to receive further information…
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Smart Meter Issue - Scotland
Hi all, wondering if anybody can help us or has any ideas what can we do to get our smart meter working. We are in North-east of Scotland and had the smart meter installed in January as we got two electric cars and wanted to switch to the EV tarriff with E-ON. We were not getting any WAN signal and therefore the smart…
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EDF Essentials 1Yr Mar25v6
Completely confused. I just received an email from MSE saying act now quickly because there are only 2 deals left before the price cap rise annoucement on 25th Feb. But when I go to check what deals are better all the “deals” are saying I will pay more . I’m not sure if this is based on the price cap now or if it’s…
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Fixed Tariffs still available from EDF!
My current EDF Essentials 1 Yr Mar25v6 fixed tariff bills for electricity and gas comes to an end on 25th March, and EDF sent me an email suggesting the cheapest alternative was their variable price capped Simply Tracker Extra Apr26. They estimated my new bills as £158.12 per month instead of my present £168.94, however…
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Disappearing e mails
So here I am once again understairs cupboard emptied and all electric ready for power off for the third time awaiting smart meter installation. However all Eons messages have disappeared!!! and no one has turned up. There is nothing on my app except an invitation to apply for a smart meter. What now. Being physically…
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Help - do i need to switch - my rates seem lower than the rest and i don't understand why!
Hi, i'm looking for some help please, i feel like i'm missing some really basic detail when looking at new energy deals but i can't for the life of me figure it out! I've had emails from MSE Energy club saving there are cheaper deals and i should consider fixing (i'm on a standard tariff with Utilita). When i put my…
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Why is my gas likely to be costing so much all of a sudden?
Moved to a smart meter at the back end of last year & after a bit of a mess around I finally got a working IHD. I have it connected & everything was pretty consistent apart from the odd day or two. Past couple days though I've woken up to find 60-80p of gas used since midnight. This is on a 5am (yesterday) and 7am (today)…
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EV tariff if SMETS2 smart meter cannot connect to supplier...(no 2.5G)
Hi - I have a fully electric car and really want a tariff that suits it. However, because my home is in an area without 2.5G, although we have a SMETS2 smart meter installed this year, it doesn't work (it can't submit readings). Is there anything that can be done? When Scottish Power installed the meter we were told they…
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Tomato tariff and smart meter
Hi I'm with Tomato for my electricity and my fixed deal ends in April. Done the comparison and want to switch to their new fixed tariff do I wait until April or will that that tariff have become more expensive by then ? Asked these questions to tomato but they can't answer me Also there is another tariff, lifestyle by name…
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British gas backbilling
I received a bill from British gas on Jan 31st, stating they had found an underestimate in my bill for £640.66. According to the bill it was for the period 4th to 22nd February 2024. The units over that time amounted to 2265kWh which is more electric than I have used in a whole year! When I phoned BG I was told my bills…
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Cavity wall insulation removal
I have bought a house that has cavity wall insulation which is causing a lot of damp issues. I have found out that the insulation was done by a government grant with a company called Mark Group back in 2010. I understand that the Mark Group has since gone into administration so I am unable to get any paperwork as proof.…
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Erroneous Transfer - energy supplier
Hi, on 27th Jan a guy came to my door and said he was from [I think] scottish power. I told him I am with EON, he said "I know, that's why I am here, to offer you a good deal to switch". I said no as I was busy wfh. I didn't give him my name or any other details. On 30th Jan, EON sent an email stating "sorry you are…
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.