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British Gas - No bill issued in over 12 months!
BG last issued a bill on 16th April 2024. I realised there was an issue in October when i logged in to check account. I contacted BG who advised they were looking into it and that it had something to do with the smart meter that was replaced (which was broken - no screen display at all) and it not connecting to there…
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British Gas - Ignoring Ombudsman Decision Help!
On 12/06/2024 I changed my electricity tariff to British Gas
Electric Driver v7 tariff. I switched as I was due to take delivery of an
electric vehicle shortly after that. I took the tariff as it promised a heavily
reduced rate of tariff between 12am and 5am to charge my vehicle. The tariff
was successfully activated…
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Standing Charge After Switiching Supplier
Hello, I have recently switched energy supplier and have received my final bill. I switch on 2nd April and as you can see from my final bill from old supplier below I have been charged a standing charge and some estimated usage for every day up until 19th May. So this means I am paying my standing charge twice. Is this…
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Which type of Tariff?!
Having not long moved house and new to how everything works I have a headache trying to work it all out! We have solar panels on the original FIT scheme, an air source heat pump and a Pod Point Solo3 7kw charger already installed. We are about to buy a 59kw/h electric car. Am I best going for a heat pump tariff which is…
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Octopus Intelligent Go Questions
Hi All I've signed up to Intelligent and we're picking up our new EV tomorrow. My setup is fairly simple, a Ohme Pro charger (fitting on the 24th) and an EV. Nothing else, no solar or batteries. Having ready through the various topics on here, I would like the hive mind to confirm what my thoughts are and possibly answer a…
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Octopus Drive Pack
Hi folks You may be aware that EV Users with Octopus Intelligent Go when your car is charging you get the same cheap tariff for the rest of your house. I’ve noticed Octopus are now offering the Drive Pack which gives you unlimited EV charging but that you don’t get the cheap tariff, even whilst charging, for the rest of…
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Biomass vs Electricity
Morning all, We are in the process of looking at a new home, our last home, to retire to as we probably have 3-4 years left to work. One house we've just viewed, has a Biomass tank, fed by wood pellets. I have to say that I had no idea what this was, living in my gas & electricity bubble for so long. Can anyone advise on…
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Gas Smart Meter Not Working - Octopus Energy
Hi. Is anyone else haviong issues with seeing your Gas consumption on the Octopus Energy dashboard? I'm an Octopus Energy customer living in a small Aberdeenshire village. Since moving into my home over a year ago my electric smart meter has worked perfectly and I can see my electricity usage on the Octopus Dashboard no…
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ECO4 - the Energy Company Oblication Scheme which we fund
ECO4 is not a government funded scheme and neither is it funded by the energy companies. It is a scheme funded by the supplement you and I have been paying on our electricity bills for years. Forgive me if my understanding of the scheme and its processes is not exactly accurate but that's not surp[rsiing givingn the way it…
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octopus energy 'representatives' houding me to get a smart meter
Hello, can anyone advise on the following I am a customer of
octopus energy (moved over when my supplier ‘bulb’ went bust) They have been
contacting me to get a electric smart meter fitted as my current rts
meter wont work properly after the rts signal is switched off. I didn’t believe
my meter was of the rts type and…
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Fixed deal ending ... wait for the July price cap announcement?
My current fixed deal with OFTM ends on 23/06/2025. I'm almost in the 50 days no penalty window however should I switch now do it now or wait to see if there will be cheaper fixed deals available when the reduced July price cap annoucement happens on the 27th May 2025? Crystal ball gazing I know but I was wondering if…
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Utility Warehouse back bill and bill hike
Ok, so where to begin with this….. Up until the end of 2024, my gas and electricity bills were on average 145.00 a month which I have been advised is right for our size house and the amount of people in it. At the end of December, I received a back bill of about 2800.00 completely out of the blue from utility Warehouse! I…
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Cheap energy club why use it
It doesn’t make sense e.g. today’s email Latest predictions down 8.2-9.0% ok, graph shows down 5-6% , what a shambles.
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bye octopus
well ive now left octopus been with octopus 18 months or so but with cheaper tariffs on the market and octopus not budging ive now blinked and safe safeguarding myself till sept 26 and cheaper than my current rates and with zero exit fees ive got nothing to lose apart from my free weekly coffee from greggs which i can live…
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OutFox quote
Hi all, Apologies in advance for a likely quite naive/thicko post. Having moved into my first property recently, I used the comparison tool and identified OutFoxTheMarket as having the cheapest deal (Fix'd Dual May25 12M v3.0). In rushing to get set-up I inputted inaccurate predicted annual usage information and the…
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EON Next switching tariffs at EON Next itself, not moving to another supplier.
I'm getting conflicting advice. Our fixed tariff at EON (Next) has a £50 exit fee per fuel if we move to another supplier (fair enough), but it's not clear if it's free to move to another other tariff at EON Next itself. Asked online chat person at EON and was told I would be charged unless I was at the end (or within the…
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Edf essential 1yr may25 ending octpus or bg
Hi Just seen deal on latest email for bg fix 12 month deal which made me go have a look on the energy club. I entered my expected gas (12761kwh) and electricity (3925.1) readings expecting the bg one to be top but I see that Bg has following £165 /mth £1,985 /yr Ovo energy 1yr fixed + boiler £163 /mth £1,960 /yr Based on…
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Energy Refund
I have contacted Britih Gas three times to request a refund on my account. I am £1045 in credit and they have given me a different excuse each time. I cannot claim a refund 3 days before my next payment and 3 days after the payment is confirmed. Now they are saying my account as to be checked by their billing department…
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Octopus to EDF advice
Hi All, I am on the Octopus 15M Fixed September 2024 v1 tariff, but checked the Energy Club options today and it says that a few are around the same amount cheaper. The MSE British Gas deal is one, but this EDF Simply Fixed Direct Aug26 is about the same - plus it has no exit fees and I think I can get £50 cashback via Top…
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Giving up my Economy 10 meter
We have an RTS meter which needs replacing Our heating is an electric boiler with radiators. We also have a log burner and use about 3,500 kw of electric a year - 2300 on night and 1200 on day. After a lot of phone calls, spread sheets and discussion, we have decided to have our Economy 10 meter replaced with a single rate…
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