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Eon Gas Payments - DD vs Statement Bill
Hello, this may sound like a ridiculous question. But I can’t find much online and dare I call EON as they’re unhelpful at the best of times. We are on a fixed Gas tariff, which we send meter readings and pay a DD each month. Every 3 months we then have a statement and bill which is then billed and taken - and breaks down…
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Urgent my Hive heating still won’t work
Hi does anybody know anything about Hive systems? We were due to move house. Fell through and we had unlinked it from account. Now they want me to pay for support? I had a boiler service the guy made it worse wont even switch off at the thermostat. We also cut internet off using a 5G hub but get fibre in a few weeks. Seem…
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Changing mind about tariff - cooling off period?
hi sorry i don't know anything about energy. I did search but couldn't find the information already in a thread. I'm with out fox the market and my tariff comes to an end on the 7 june. Back on 20th April they sent me an email saying I could renew and I looked at the comparison site and there wasn't anything better so I…
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Eon - removing my name from account for landlord's liability
Hi! So... basically I moved into one of x4 'all bills included' studio rooms in 2016 with a shared electric meter in the communal area supplying all 4, then found a letter addressed to 'The Occupier' in September 2024 from Eon's field debt agency requesting £4.6k. I thought this was a debt from the previous tenant as we'd…
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octopus may 12 mth fix
a new tariff with octopus is now out still higher than edf, my transfer is in 2 days time and sticking with it
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Case against EDF direct debit rise
Hi Only recently switched to EDF this spring and they are already looking to up my direct debit. As we move into summer my usage is coming down and I am nearly two months in credit. Anyone have any advice on arguing my case? Oh and I nearly forgot I'm due a referral credit soon. Thanks
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Is my meter an RTS meter ?
Hi folks, would really appreciate your help to identify whether my meter is an RTS meter - photo attached. I am being pressurised by my electricity provider to change my meter to a smart meter since they say RTS is ending soon. However, looking to the horror stories around Smart meters, I do not want to change my meter…
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Moving House and energy provision
Good afternoon all, A quick question please: My partner and I are just about to buy a house together. She rents privately so has accounts and pays for gas/electricity/water. I rent in a friend's house so don't. Should we keep and switch hers to the new property, or terminate and start new..?? Thank you fellow forumites.
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British Gas Final Bill - Big Sum for what exactly?
So I moved out my flat in late Feb with tenants in there from start of March. Shortly after I cancelled direct debits. I was using British Gas for both electricity and gas. I don’t understand my bills though. In mid February, I was debited for the period of 3rd Jan - 3rd Feb. I understand that, and the total cost seems…
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Need a new cooker, gas or induction?
My wife (78 years old) wants a new cooker but is unsure whether to get a new gas cooker or a new electric cooker with an induction hob, as she doesn't know if she will like it after cooking with gas for over 35 years. I don't suppose there is a place where she can rent one for a week or 2? There is a electric cooker switch…
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Does this qualify for backbilling refund?
Hi I moved to a new house in May 2023 and it had previously been a rental with prepayment meters. As soon as I movrd in I requested a credit smart meter which was installed early July 2023. In the meantime I was getting electricity but wasn't sure how much was left so topped up the card philst for electricity but was…
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Confused over capping my energy
Hi all. Saw martins show last night regarding energy prices and how it might go down a bit in July. I am currently with E-On next and my fixed price cap runs out in July, so i was going to hold off until then. He mentioned that people should cap now before this happens, but i am confused on why. I thought waiting until…
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Electricity Act 1989???
our electricity meter has now expired and needs to be replaced immediately in line with government regulations under the Electricity Act. Nearly every month i get asked to change to a smart meter which i decline. Is the above statement correct or is my energy provider trying a new tactic????
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Solar panels, Solax App seems to be wrong!
The App shows that I am exporting solar energy to the grid, even when the battery has plenty of storage space and the house is drawing very little. It's only small amounts but it happens quite often so must mount up. Solax don't answer my questions and neither does the energy provider. So my question is; why should I be…
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Business or Domestic Electricity
I run a small livery yard, I am classed as a sole trader. I have a Ruby Electricity Business Account. It is time for my renewal. Before I renew with them, I am looking for guidance? Do I have to have a business account? Should I shop around? Thanks.
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New Gas export tariff ?
This afternoon my octopus home mini reported this !! Strange huh
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Do I really HAVE to have a smart meter?
I have received a letter from British Gas saying that if I do not have a smart meter installed within the next month, my old meter will no longer be able to pick up the next generation of radio signals, or something like that. And whatever that really means. I had decided after taking expert advice (OK, my pub landlord,…
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Ecotricity smart meter has stopped working. No response from Ecotricity.
Hi all I moved to Ecotricity 2 months ago. They installed the smart meter and it worked for nearly 2 days, and then stopped working. Ive been trying to contact Ecotricity for a few weeks but they dont answer emails or messages. So Im at a loss. Does anyone know possible causes of why the smart meter isnt working? It cant…
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Combi boiler hot water temperature
Have just had a lovely shiney new combi boiler installed to replace my decades old system that used a hot water tank. I understand the central heating side of things as that is not really any different but just wondering how the hot water bit works. On my old system it would heat the water up to whatever temperature I set…
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Money Expert Still Making Door to Door Calls
I had someone from 'Money Expert' call a couple of years ago. Then they were trying to intimate they were the same as Martin Lewis' MSE efforts. Obviously, I quickly sussed them out but did get them to give me a quote as to tariffs they could find, all unknown companies (to me) which were patently false and not actually…
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Most recent: Missed payment Castle Water by Strathm
10 November at 3:33PM
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.