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Solar panels
I have just moved into a new build, I’m with Scottish power for my energy which is my best deal and I’ve been with them for years. I have solar panels on my new property which I need to register to claim money back from the board. Am I best going with Scottish power so it is all on the same account or should I use a…
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Unit price electricity
We have a caravan on a site. We get a yearly electricity bill and have not been told our unit price for usage for the past year. Every time weve asked we are told they dont know and it will show on your yearly bill. Am i entitled legally to know how much my current unit price is for electricity
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Small Business Energy help for broker scams
Hoping someone can help! We have a small business with two electric meters. One contract is up on 31/3/24 and a third party broker (Northern Gas & Power) have got us in to contract to sign back up with the currently supplier (Engie) but at a rate of 60ppkw for over 3 years. This is on a blend and extend contract so in…
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EON Billing confusion.
For various reasons, I cannot provide actual readings as often as I should.I'm not happy about the 'We charge you more in the summer, to pay for your winter bills' thing. Last May I got an e-mail telling me that my direct debit would go down, and I was several hundred pounds in credit.I claimed the refund, and my direct…
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EON.next Fixed vs Pledge vs exit fees
Hi all, I'm looking to navigate the price cap change as best I can. - currently on the Next Pledge Tracker 12m v5 - £100 exit fee - which has gone up to £201 / month - I can change to Next Fixed 12m v28 - £100 exit fee - at £187 / month - I can change provider to Outfox the Market - £50 exit fee - for £168 / month I'm…
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Help with calculating British Gas - Gas kWh
Hi, Could anybody please help with the correct formula as to how British Gas calculate their Gas kWh. They do not include this on their bills so I emailed them and they state the following:- * Present reading - Previous reading = Total Units Used * Total Units Used x 1.02264 (Correction Factor) = Corrected Consumption *…
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De-energised meter
Hi my business has had to change premises as my old market has closed down . Now I've moved into a new market and a new stall. But the old stall holder didn't pay the electric to British gas so they de-energised the meter. I've sorted out the new tenancy with them and taken over the meter but they said I failed a credit…
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Does anyone know if the Energy Saving Grants website is legit?
After my fusebox went kaboom the guys who came to replace it informed me that my whole house is wired up by the cheapest chips and is horribly out of date. The cost of rewiring is far out of my budget so I went looking for grants.The website EnergySavingGrants org popped up but I'm not sure if its legit, I don't want to go…
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Discrepancy between EDF energy and GivEnergy
Hello all, I wonder if anyone can advise on the following. My situation is as follows . I have solar panels on my property and had them in place for whole of 2024 along with a battery. I thought this would have a positive impact on my bills but over 2024 I was consistently paying £250/£300 a month.in fact as far as I can…
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Dilemma re: Fixing with high exit fee vs Fixing with no exit fee
Hi All Just have a bit of a dilemma and just wondering what people's opinions were. I just missed out on the deal Martin put together with EON next fixed 16M. I checked the figures yesterday and realised it would have saved me a bit of money. So I have re-done the figures and it would still save me some money just not as…
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EDF Tariff Terms and Conditions
Hi Does anyone know where you find EDFs specific tariff terms and conditions online? I'm not a customer. Many thanks
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Radio Teleswitch switch off - Economy 7 tariffs
Can someone confirm this is definitely going to happen this year. I am constantly being contacted by my energy supplier to switch to a smart meter. I was told few years ago to get one, I would need to remove the box around the meter at a cost to myself so I have always refused this. Wasn't sure if it was a con to get me to…
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I'm owed a refund. They insist I have to set up direct debit to receive it.
I moved house in November 24. I was with So Energy and received my final bill from them on 5th December. As I was in credit they sent me a refund on 18th December. This month I cancelled my direct debit with them, and they emailed insisting I set it back up. I explained that I'm no longer their customer and had settled my…
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Moving, where to start with utilities?
I hope that this is the correct board, it seemed the most likely candidate :) We hope to be moving home in the next couple of months. The house we are buying is/was a reposession and has had all utilities turned off. As soon as possible (waiting on exchange) we want to get things turned back on but don't know, really, how…
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Moving in. Existing supplier at new home is fixed tariff deal. My position?
Hello, hope someone can advise, thank you. I'm moving into a property which I have bought, where the previous occupants were tenants. The landlords live in New Zealand and decided to sell. The electric is supplied by British Gas and it is a fixed price tariff until May 25. I don't want this deal. Does the deal belong to…
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Utility Warehouse and calculation on the Energy Bills.
I understand others have posted about this issue with VAT excluded calcualtions but I still don't understand the validity of the calculation on my Energy Bill from Utility Warehouse. . Specifically in the section tiltled "Keeping track of your budget plan". In this section it works out my latest balance using the following…
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Moved: Seeking Advice on E.ON Next and Opos Debt Collectors Issue
This discussion has been moved.
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Cheapest way of paying for Octopus
I have gas and electricity with Octopus (having previously been moved over from Shell). I currently pay on receipt of monthly bill, using my Chase card, so getting 1% cashback. I do like to only pay for what I use but am wondering whether there is a cheaper way of doing that as it's not obvious from the website how much…
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British gas extreme delays in sending out invoices
Hi. I hope I am not off-script asking this here. Otherwise not sure where to go. In December 2024, I had a power flush and system filter fitted to my heating system costing £840. When I booked, the agent was not able to take my credit card details so they said they would send an invoice. Nearly seven weeks on and not only…
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All night heating
Has anyone tried leaving the heating on all day and all night at say thermostat setting 19°C as opposed to having it set for 19° C during the day and dropping to 16° C during the night. If you experimented here what was the result?
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.