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Newbie Solar Panel Questions
In the next few days I will be moving into to a new (new to me) house which has an air source heat pump. I have an EV (Tesla M3LR). Solar panels seem like a good idea so i've made some enquiries and have been told I should get 14 panels, 2 x Fox batteries (21kwh in total), inverter and a Zappi car charger. Total cost…
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Erroneous Transfer Charter
I inadvertently contacted ‘moneyexpert.com’ when after advice on improved electricity and gas rates. They discussed a new supply option in which I was interested but said that I wanted first to discuss with my wife. Before I had a chance to speak with them they had contacted my provider EON who had closed my account and…
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Quarterly bills coming early
I've just noticed that Scottish Power are sending my "Quarterly" bills every 82 days rather than on the same day of the month (which would be 91-92 days). Is this just chance, or some scheme to improve their cash flow? Is it just me, or are they doing it for everyone?
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Meter readings
Hi guys, I've got a potentially worrying scenario. I've recently reached an age where I've become "conscious" of bills and how they work. I decided to look into why out energy bill was so high. We have been with the same provider for 14 years and since then, my parents have been submitting the day and night readings the…
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£100 offer from edf
I’m due to leave edf in March as the essential apr 2025 is due to end. They’ve sent me an email saying they’ll give me £100 to stay. Is this a new tactic?
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In the cooling off period of a fixed contract but...
I'm within the cooling off period of my new fixed EDF energy contract. After watching Martin's show last night it seems the 12 month fixed package is recommended, the 2yr fixed package came off EDF's website the day after I signed up for it, (2yr fixed package details at the end of this message). I am elderly and live on…
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Tomato Energy - No Bill Since Oct and No Customer Service Either
I signed up with Tomato last August, the switch went fine and I got a Bill for September and DD went through in October. I thought everything was fine and just kept posting my meter readings on the MyWatts. I realised in February that I had not had any bills from them and no DD payments have been taken since October. I…
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Roof repair solar panels
I've been offered free solar panels hundreds of times now and always been a bit resistant to it as I'm wondering about the state of my roof being that I have such an old house (150 years old). When they fit free panels do they make sure the roof is good when they've finished or do they just slap them on, dust their hands…
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Electricity meter running backwards
We have recently had extensive work on our home including the house being rewired. Electrician said our meter, an old Weston analogue? Was running backwards. We have solar panels that were installed 10 years ago. We moved in 8 years ago completely unaware of the situation until being told by our electrician. Who should we…
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PreAction Ltd
I am a small business owner with two electricity meters. I've had the e-mail below today from a company called Utility Bidder. I've looked back and I only have one single e-mail from them from 2019 saying they are trying to switch me to another supplier. That's it, nothing else, no contract, nothing saying that they…
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Electric Only Heating - Cosy Octopus - New Approach
I live in a small rented (housing association) 1 bed flat, with no gas therefore the only option for heating is electric. There are small storage heaters in the open plan lounge and the bedroom, but they’re really badly located in the small space meaning I’ve never been able to utilise them as they’re blocked by furniture…
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Eon.Next bait and switch after using Cheap Energy Club?
I chose to switch from variable Octopus to an Eon fixed deal via the Energy Club but just got an e-mail saying they've signed me up to a variable tariff that's more than I'm paying now! Now I've got one week to make sure it's changed or the switch is cancelled! Does this happen a lot?
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New energy tariffs April 2025
25th Feb Martin suggested fixing prices before 1st April. So I called Octopus. We have a EV so are on Intelligent Octopus (for cheap overnight charging), at the moment Octopus are telling us there is no plan to increase standard charges on intelligent plans. They have assure me that they will contact us before 1st April if…
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Is my meter an RTS meter?
Hi, I was wondering if this setup is an RTS meter, as I couldnt see anything with a teleswitch label on it, and if its effected by the switch-off in June id need to get it replaced. Any help would be most appreciated .
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utility providers
Is outfox the market still viable, there are no comments recently?
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Built over gas service pipe needs moving
I've just heard about this from a neighbor and was wondering if this still applies? I've had an extension a few months ago and gone through SHEFFIELD building regulations for an extension on the side of the house where we have the electric and gas meters and was told there would be no issues with building around them. My…
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Solid state digital meter?
Help required please. Going insane trying to sort out my elderly mums electricity fiasco. Her old meter stopped working in early December 2024. She had been on E10 tariff for years. UW arranged for a replacement, but said it needed to be a smart meter. Mum didn't want one, but agreed in the end. Engineer came on 13th…
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don't know how to read my gas meter (sorted)
Hi [I think I'm good now, found a video for how to read the gas meter] This is probably my most uneducated post I'll ever put out there, but I really need help. I moved in to my new home on the 25th of October 2024, and I read the electricity meters (I didn't know what it was at the time). When I looked at the other…
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Should I switch to Ecotricity or stay with octopus 16m fix?
Looking for some advice please as I don’t know what I’m doing? im on the loyal Octopus 16m v3 fix. According to the money saving club, I could switch to ecotricity 12m fix and save £184 per year, based on my years consumption (gas & electricity). I’m a bit confused- what’s the downside? Should I switch? Sorry for basic…
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Moved Home, standing charge has changes for my Elec bill
Hi folks, Couldn't find an answer online so asking here in case I've missed something obvious. This query relates to standing charges. I'm currently with Octopus, on a fixed tariff taken out July 2024, which will expirwe in mid July 2025. I recently moved home, and have noticed the standing charge for Electricity at my new…
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Most recent: Meter readings not being logged and now have a huge bill by victor2
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.