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PreAction claim for breach of utility contract
A few years ago I signed up to a utilty company to have my utilties switched and have voice recordings to agree to give this company authourity to do so. At the time I was locked in and the switch dod not happen so I thought nothing of it... A few years must have past and i may have renewed the contract with my existing…
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March 25 - Sunny oh yes
Well I have had 3 Months of March and panels, 2023 294 kWh 2024 339 kWh 2025 572 kWh amazing, but I only have 3 years data.
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British Gas Back Billing
Dear All, I hope this message finds you well. As a new subscriber, I am reaching out in the hope that someone might be able to provide advice or guidance on an issue I have been struggling to resolve with British Gas. Recently, I watched a Martin Lewis show, featuring the Ofgem Chief Executive, discussing the rules…
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Unexpected and large credit to octopus account
So I moved into my current apartment in 2023, and my electricity account has been plodding along normally, with what I thought were reasonable bills. My account history shows a mix of estimates and my submitted readings. I had managed to build up a modest credit balance of £270 Out of the blue Octopus sent me a new…
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Gas meter database issue - cannot switch providers!
I have an issue with my gas meter on the meter database - basically it appears to suppliers that I have 2 gas meters registered to my address! I had an issue around a year ago when British Gas started sending my address bills - despite me being with Eon Next and never having had an account. I was on and off the phone to…
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FIT tariff and reduced electricity bills. Can you get both ?
Hi all, have moved into a house that has solar panels which earn an income with EDF FIT tariff payments which I would like to retain. The current supplier for gas and electricity is with OVO variable tariff which is quite high. Are we able to move to any energy supplier and would we get free/reduced electricity bills…
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Problems With Ebico Living / Rebel Energy
I have just transferred to Ebico Living Signature / Rebel Energy and have had nothing but problems already. I have not even been a customer with them for two months yet and have already had to submit a complaint. They agreed to set up a direct debit of £45.43 based on my usage, I’m not at home much due to work. Before my…
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LOA expired BEFORE extortionate new contract started
Long story short but it transpires that business partner agreed a switch (electricity only) via broker 2 years PRIOR to existing contract coming to end in Oct '24. This was in 2022 during COVID and the rates are extortionate - over £1,000 per month for micro-business with very minimal usage - this is over 3 times previous…
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Switching supplier with 2 mpans
Hi, my property was previously listed as having a complex meter (scottish power). This resulted in two mpans. Scottish power attended the property to check the meter, remove two old meters which were not connected but still there, and they updated the national database to reflect that the property had 2 mpans but one of…
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British Gas new system billing problems.
British Gas recently moved me on to their new system. I sent in meter readings as requested. I am in credit with them as i have been for almost a decade now. I pay an amount of my choosing once a month. I do not, and will not, have a DD. On August 3rd my balance was £641.30 in credit. My quarterly bill was due around this…
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Broken Gas Meter
We noticed out gas meter had stopped working at the beginning of January. We have tried pressing buttons, etc and it is definitely broken. We advised EDF immediately who advised us that the engineering team would be in contact within 15 working days. I keep contacting them and they tel me that they are no further with an…
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British Gas Fixed Tariff v49 from 25 March 25 newsletter
Hi All, I have tried to access the tariff advertised in the MSE newsletter yesterday British Gas Fixed Tariff v49 via the Cheap Energy Club, but this tariff does not appear in any of my comparison results. I could not compare against my current Hive Saver rate as it was not listed but the tool did compare me against the…
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Smart Gas Meter replaced, all account credit taken
Hi, Our fixed Tariff came up for renewal and whilst I was looking at the offer our provider (So energy) was suggesting, I noticed that for the last year our smart gas meter had been sending the same reading. The IHD has always been intermittent so didn't take much notice that the gas reading wasn't showing and we generally…
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How does lowering the water temperature save money?
My hot water used to be boiling hot, with steam coming off it. Last year it was turned down to 65°C and the heating engineer said this would save money. I’m not sure if it does. It’s oil heating with a tank in the hot press for hot water. Previously, the water was so hot that not much was needed for a bath since I was…
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Anyone on an Eon next fixed advice please
Hi all i am with E ON. On a fixed until June this year. Currently pay overall for gas and elct. £1100 a year i keep loooking each day at new tarriffs. They are going up and down a bit One now is £12000. So bit more do I wait closer to my end date or worth switching over to someone else? thanks in advance
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Energy ombudsman question
Hi there, looking for if anyone has some advice either from direct experience or what they think the outcome will be. I have finally got to the end of a very longe complaint process and after months of accusations they have admitted I am not responsible for the fault of my metre being tampered with and it in fact happened…
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Economy 7 and switch off of Radio Teleswitch Service (RTS) - need advice please
Hi all, We have an old house that uses, (and needs) Economy 7. We have an RTS meter and realise that it'll be switched off in June. We understand that we probably need a smart meter but there isn't much mobile signal so not sure how successful a smart meter will be. Also, the wiring is old and we're not sure how the house…
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Octopus - smart meter problems
This discussion was created from comments split from: Smart meter installed weak/no signal.
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Stark Connect
Anyone had any contact with them?This morning received as e-mail from them Have replied asking who had instructed them. I haven't asked for one, I doubt the letting agency have requested it.
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Cheap Energy Club - tariff comparison?
Can someone explain to me why the web page tells me I'll be paying less at the end of my fixed deal? The current figues look correct, but I can't see how I'll pay less at the end of this fix.
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