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Meter Profile Class change
Has anyone been through a meter profile class change? I'm in a property that used to have an Economy 7/dual rate meter which I've since had changed to a smart meter, I also got my energy provider (OVO) to give me a single tariff rate for both the peak and off peak readings. I've asked them to change my meter profile to…
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My British Gas E7/E10 tariff is ending; looking for new supplier
This discussion was created from comments split from: British Gas - Economy 7 scam warning.
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Green Energy Advice Bureau - Threatening Letter
I have received several threatening phone calls and now a letter stating that I own them over £9k for a contract that did not go live in 2021! I did not knowingly sign a contract as I already had a contract. They phoned me to say that they could get me £14k rebate because we were on the wrong VAT rate for our bills. I…
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Octopus Smart Meter fitting IHD or Mini Hub
I have booked a smart meter fitting with Octopus - in the blurb it says that I will have a choice of an IHD or an Octopus mini hub (payable). I would prefer the mini hub, but does this mean that if I ever move away from Octopus I will have no IHD and the mini hub won't work?
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Letter from BW Legal
Good Morning! Just wondering if anyone could help with some advice on the below, unsure where to really go from here at this point. I was renting a property for 2 years with the supply of gas/electric coming from British Gas, all fine! I exited the Property at the beginning of February, provided my final meter readings and…
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SMART METERS FAILURE TO COMMUNICATE
I am having trouble with my EDF Smart Meter and its failure to transmit data. I have a EV and are on a EV Tariff. When the data is not transmitted you will be charged for that EV charge at the full day time rate. This also goes for their Sunday Saver. With the transmission being lost nearly weekly it is it worth having the…
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Did Scottish Power comply with rules when objecting to our provider switch?
This discussion was created from comments split from: Scottish power closed account..
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Related electric meter unable to switch online - how to fix?
I'm trying to help someone sort out their energy bill, and the TLDR version is that when putting their details into a comparison site, it says "you have a related electrical meter we are unable to switch your electricity supplier". Is the simple fix for this to ask the current supplier to combine the readings to a single…
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MSE Cheap Energy Club cash back
I last month transferred my energy supplier from EON to British Gas and am entitled to received the Cheap Energy club cash back which should be in my bank account after 3 months or so. Today I received email from the cheap energy club about a new fixed tariff offer "blagged" with British Gas savings of which include a cash…
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Billed estimates on old meters after smart meter fitting
I'm a first time poster so please be gentle! I've searched the forum and can't find my scenario although I've seen it reported by the BBC, so I know others have experienced the same dilemma. Apologies if this is a duplicate in the forum. I had smart meters fitted Sept '22. April '23 I noticed I was still being billed on…
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E.on next residential. Red "Give your reading" button
For quite some period of time E.on have been sending me a monthly email requesting my monthly meter readings. As a monthly payment customer this arrangement has suited my needs. Up until recently I have been able to simply tap on the "Give your reading" red button contained within the E.on email. It even states there is no…
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Dumb Economy 7 Smart Meter - RTS Switch Off
So my recently installed smart meter is not communicating with EDF. Night storage heaters are coming on at unusual times during the day and I am attempting to establish what the problem is, in conjunction with the supplier who it appears is short on the ground with available meter installers to assist with investigation.…
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No Standing Charge Tariff
What happened to this ?Martin Lewis was supposedly working on this - back in February - but no more has been heard .....
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First time buyer - energy confusion
Hi Son is buying his 1st home. Completes tomorrow. Its a repossession property and empty. All water etc is turned off. He needs to get it all reinstated. 2 questions Is he able to choose any energy supplier? Will thry turn it all back on for him. Also as a 1st time buyer should he just get a variable rate for now to fix…
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OVO Migration and Backbilling HELL
Hi Guys, looking to see if anyone else experienced the same issue and had this resolved or are still battling this. I was with SSE and had no issues but in 2022 was told my account would be migrating over to OVO, I didn't seem to have a choice in the matter. I was told my Gas account was migrated in November 2022 but my…
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COMPARISON
Current deal with BG ends 1 Sep. Doing a comparison via quidco compare (both with BG) it comes up with: Current Gas (A) Fixed Tariff 14M v1 Unit rate 6.028p kWh SC 23.315p per day Projected cost: £980 New Deal Gas (B) Fixed Tariff v77 Unit rate 6.137p kWh SC 25.409p per day Projected Cost £962 If new unit rate and SC are…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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Making a formal complaint to EDF about smart meter position
I've had electric and gas smart meters fitted by EDF to benefit from a fixed price deal and avoid future meter reading hassle. The gas meter is at the back of the cupboard and because it has an LCD display it now can't be manually read as you can't read the numbers from an angle. Whilst the meter readings are now…
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Does Ovo use CashOut?
This morning I received two text messages from CashOut. One for a £100 voucher and the other for a £50 voucher. I’d never heard of CashOut before, but it seems to be a legit company. I’m not sure why I’m receiving £150, but the links in the text suggest it might be from Ovo. I had an account with Ovo at my previous…
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EON overbilling help
Hi all, I hope someone has experience and/or advice on this - I don’t know what else to do. I all but moved out of my flat 6 months ago (only stayed overnight 3 times since then) as I also had a lease on a new property in a different city for work. I expected my energy usage/bills to be next to nothing for the past 6…
For questions about water supply to your home.
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Most recent: Forced to have a water meter by dunstonh
6 December at 10:31AM
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.