-
unfair exit fee and supply charges
I am moving from a property with air source to a property with another form of heating. The house I am moving to has been accidentally marked as a business meter by the company it was being supplied by, it has been empty for 2 yrs. The current company I get elec from, will not give me the move ability as they do not deal…
-
Energy price cap will rise by 0.2% from January
Here is the OFGEM announcement for the price cap from 1st January 2026 to 31st March 2026https://www.ofgem.gov.uk/press-release/energy-price-cap-will-rise-02-januaryThe price cap information by region is in the link below. 0.2% is the headline figure but the change will depend on fuel mix and usage. The gas unit rate is…
-
MSE British Gas Tariff - All usage data has stopped from Nov 12th onwards
I switched from Octopus to the MSE Collective deal with British Gas. When I check my British Gas account on the web site or their phone app I have usage data from the switch through to Nov 12th and since then absolutely no usage data at all. Others are reporting the same thing on Reddit's British Gas forum. Some with no…
-
Caution with CheapEnergyClub, wrong rates!
Just a word of warning, best to double checking it's all correct before ploughing ahead with the recommended default! I was checking if my current dual energy fix was still good or worth changing. I'm with Co-op Energy/Octopus and I was surprised to see the search say OVO Energy would be £40 a year cheaper at £100 a month…
-
Here I go again ….
Received this letter today tried calling them but can’t get through , look at the price change … how can I heat my home over winter on that cost ???
-
Incredible Energy Saving for my Sister might help you too
My sister asked me what I was doing to save energy and so I gave her the usual tips you see on here. We got her some energy monitors and I noticed the Fridge/Freezer was using more than double what the annual kWh stated on the manufacturer label. I called the manufacturer and asked what you have to do to get those figures,…
-
Hiring a thermal imaging camera to reduce energy bills?
Hi, With winter approaching I've started turning my heating's thermostat up. I'm keen to try to reduce my energy use as much as possible whilst still staying warm. I don't like to be cold :) I was thinking of hiring a thermal imaging camera so I can check for cold spots in my house, draughts, where I can add insulation,…
-
Reclaiming credit owed from rebel energy / british gas
Rebel energy sent me a letter on 31st July 2025 showing a credit on my account of £1216.69 informing me British Gas would be in touch with me to credit me the money. 4 months have gone by and I've not had the money from British Gas despite several emails and phone calls. British Gas say they haven't received the money from…
-
Smart Home Heating
I’m in the process of redoing my home heating system, seven new radiators, a new boiler and a power flush. Now I guess is an excellent time to think of a smart system. There seem to be a few available: Hive, Nest and Todo, I had never heard tell of them until recently. i live alone and I have a utility room, a large…
-
How much do you pay for electric on smart meter
I'm am currently with utility warehouse for my gas and electric on a smart meter on pay as you go. I'm currently paying around £130-140 monthly on my electric, I'm not using anything excessive either. Is this high? What do you pay? We are in a 3 bed house and there is 2 of us
-
Energy bills to rise from 1 January - high electricity users will be harder hit
The price most households pay for gas and electricity will rise by 0.2% on average from Thursday 1 January as energy regulator Ofgem has announced the latest Energy Price Cap rates. However, MoneySavingExpert.com founder Martin Lewis has warned that high electricity users will see bills rise by much more. Energy bills to…
-
NRG Corporation
Hi everyone I tried looking this up to see if there was already a thread but didn't find anything. Apologies if I should have looked harder. I got a phone call this morning from a company called NRG, telling me that British Gas had authorised them to act on behalf of its customers as an intermediary to get better prices…
-
Unexpected Enormous Electricity Bill - British Gas
We have lived in our rented property for around a year and a half. When we moved in we asked for a smart meter to be fitted for the electricity and were told that we did have a smart meter, it was just an older version. We gave a meter reading, and set our direct debit as suggested by British Gas. We began with high…
-
unable to see the british gas deal in the email on the website
In the latest MSE money tips email there is a MSE Big switch winner: WINNER 1: Cheaper-than-the-market's cheapest. British Gas 14mth fix for both new & crucially existing customers. This is the cheapest BG fix since Sept 2021 and is an average 15.2% less than the new 1 Oct Price Cap. Existing BG customers can get it too,…
-
Switching one 12m Fix for another with Eon Next
Hi, My current Eon Next 12 month fix ends on 31 December 2025. As I'm within 50 days, I called them to switch to another 12m currently on offer which is slightly cheaper. They told me the switch would happen on 31 December 2025 rather than straight away. I questioned this and was then cut off. Does this seem right? If I…
-
No heat tonight, Worcester, Greenstar 18Ri, smart meters, Octopus Energy D/D
Hello all, we are both over 75 and our Central Heating has not been working this evening. So, we had our 11 year old 18Ri boiler serviced as usual about 6 weeks ago, the only comment being low inhibitor. A few days ago we noticed that the radiators had gone cold so I went into the garage where the boiler is and it was off,…
-
Moved to British Gas extortionate monthly fees - vulnerable, adult with disabilities.
I am speaking on behalf of my in-law. We registered with the local community services which offered a deal which competed well against other providers. The quotes were were provided and showed to be lower than she was being offered with her present provider, thus, agreed to change British Gas. Today we received the charge…
-
british gas
british gas issued a CCJ on a wrong amount of £1224.32 when amount owed was £276.24 have asked for all my account details but not getting anywhere at all
-
Electric prices
Can anyone help. My mam lives in 1 bedroom bungalow on her own, has1 tv, sky, charges her phone, sits with candles cis her ekectruc us di high. She used to have e7 now has gas ch. Her electric is 55 a month. Mine I live in 3 bed semi, 6 people, 3 xboxes 4 tvs etc kids leave lights on etc, my combined gas and lec is 145 a…
-
Boiler broke down after British Gas service
Hi guys. I didn't find an existing thread for this, however, if there is one, please refer me to it. I took out a one off boiler service with british gas in September, when they were offering it cheap. Luckily, it's been warm up until now so I didn't have to use the heating. When I did this week, the pressure on the boiler…
For questions about water supply to your home.
A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
442 discussions
12.2K comments
Most recent: Can anyone recommend Midea Air Source Heat Pump by zxzxzx
Today at 12:48PM
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.