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Any better electicity and gas tariffs out there ?
Hello My tariff is the following GasUnit rate 6.422p/kWh Standing charge 34.575p/day Electricity Unit rate 26.120p/kWh Standing charge 43.997p/day Can anyone recommend a better tariff. Please note that i do not have a smart meter. I dont want a smart meter and i dont pay by direct debit and dont want to start doing this .…
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British gas account problems no access
Hi wondering if this is a common problem. I logged into my account on 1st April and everything was fine and I had full access. Over a week ago I tried to get access to my British Gas account and when I sign in it says either account is closed or there is a problem with your switch. I have neither closed my account or…
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Comparing current to a new fixed, confused
Slightly confused on the results of comparing a deal. Using moneysavingexpert cheap energy club. Currently with British Gas, smart meters on prepayment mode My current Electric Yearly usage: 1600 kWh Standing Charge: 51.79p per day Unit Rate: 27.61p per kWh My current Gas Yearly usage: 1898 kWh Standing Charge: 32.81p per…
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Bit confused as to what constitutes good energy tariffs. Are mine bad?
Hello, I'm with Octopus Energy on a flexible tariff and have been for years. These are my tariffs for electricity and gas: Electricity - 27.22p/kWh - 50.31p/day Gas - 7.25p/kWh - 37.07p/day Is this bad? My bill from March to last week was £200 for both (not each). That seems high but maybe it isn't? I guess I just want to…
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Rebel British Gas
Has anyone received confirmation of their BG account so we can switch. Said 5 working days but it's been over that. I'm on E7 but they're charging me single rate at present. Night tarrif reading has disappeared from smart meter.
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My move to Octopus
I was pleasantly surprised with my move to Octopus, there have been some teething problems but I will give them a chance to resolve before passing judgement. The Octopus portal does lack a full navigation menu so you often find trouble finding a page you got to previously by clicking a hyperlink. I have had to create a…
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Help needed with solar installation certification issue
Hi, I'm hoping to get
advice on a solar installation issue. Perhaps there are other people out there who have faced similar issues. We had a solar system
installed in Scotland in July 2022 by a now defunct company 'Install Solar Ltd'.
This company stated that they were MCS certified at the time of
installation. Home Energy…
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Octopus DD change affecting Hundreds of Santander 123 customers
So this month, my Santander 123 account failed to repay 2% cashback for my energy account with Octopus. On contacting Santander, I was advised that Octopus Energy have cancelled our original direct debit and set up a new one as they are now using a third party called Go Cardless to collect their direct debits.Due to this…
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Website or spreadsheet to compare energy usage of Octopus tarrifs
I have just bought an EV (and soon installing PV system) so looking at the different Octopus electricity tariffs. For EV charging Octopus Go Intelligent, on the face of it, appears to be a no brainer. However as a retired couple who are home most of the day our energy usage is spread fairly evenly across the day. We have…
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PAYG Meter For Business Energy?
Does anyone know any company who offers a PAYG meter tariff for business energy (would need one fitting). British Gas, N Power, SSE, Scottish Power, Octopus, UW said they do not offer them. Currently have a smart meter under a British Gas yearly contract but am coming away from them. Any help would be appreciated.
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Octopus or EDF if they cost the same?
I'm currently with EDF, but am thinking of switching to Octopus. Both suppliers work out to be the same monthly amount if we fix, but we have two EVs and I'm wondering if we might be better off moving to Octopus flexible they'll move us to a smart tarrif. However Flexible tarrif is about £50 a month more so is it worth the…
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Eon Next - on-line transaction record gets corrupted
I am a customer of Eon Next and its predecessors going back to the Eastern Electricity Board in 1985. I read my meter monthly and pay electronically monthly on receipt of a monthly bill. On 11th April 2025, I, I made a first-time error and paid my monthly for March (£139.77) bill twice - once on 10th April 2025 and again…
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Martin Lewis: Will the Trump effect mean your UK energy bills get cheaper?
Wholesale energy rates have plummeted due to market turmoil caused by US President Donald Trump's new tariffs on imports to the US, but will household energy bills actually get cheaper? MoneySavingExpert.com founder Martin Lewis takes you through the answer in his new video. Read the full story: Martin Lewis: Will the…
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Smart meter timings
Now that the clock have gone back …should my meter not do the same ??? My tariff should have changed over at 1 pm , but it came on at 2 pm instead… will these times stay like this ?? The IHD is showing correct time , but the meter is definitely not on the times I was on yesterday
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British Gas and Smart Meters
When logged into my BGas account in Sept 2024( I think it was about then) I saw an offer to BGas customers - £50 to have smart meters installed. Immediately booked installation...earliest date and the only date was 2 Dec 2024. Got the booking confirmation but no mention of the incentive. Eventually contacted BGas to chase…
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ID Theft and Debt Recovery Firm Chasing for British Gas
Husband has been receiving letters from a Debt Recovery Firm in Leeds to say that he owes thousands of pounds for gas and electricity used between July 2024 and January 2025 in a property that he actually SOLD in 2016. We cannot get through to these people that he does not own the property. We have sent them an Office Copy…
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OVO Energy
This is THE WORST energy supplier in the UK. I swapped from Octopus with the promise of boiler cover 1/2 price for 6 months included with my energy. The boiler cover was not set up and after about at least 10 length calls to OVO it still was not resolved. I have been to the energy ombudsman. In one of the calls I was told…
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Octopus - how to switch to Loyal Octopus tariff?
Hi, been with Octopus since March 2024. On my most recent bill it says that I could save money by switching to Loyal Octopus 12M fixed for electricity. But I can't find any info about this tariff anywhere. Currently on Octopus 12M Fixed July 2024 v1. When I click on 'change tariff', the Loyal octopus is not listed as an…
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Ivie Bud Reset
I have an Ivie Bud which has been working fine but recently my smart meter stopped working and was replaced. I can’t find out how to reconnect the Ivie Bud to the new meter. Anyone know if this is possible?
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Octopus Mini - Where Does Gas Data Come From?
Does anyone know if the Octopus Mini gets its gas data from the electric or the gas meter? I can see 30-minute gas usage in the “Day” tab of the Octopus app since setting up the Octopus Mini. However, after initially working OK when the meters were installed, other tabs (Month / Year) do not show gas usage. Electric is…
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