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When is it cheaper/ best to heat a hot water tank?
Have a gas boiler that gives heating and hot water. Was wondering if anyone knows if it is cheaper / more efficient to run it for hot water over night, when have a cheaper tariff or when the heating is on, as the boiler is already working? Or does it not make any difference whatsoever?
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Scottish & Southern Electricity Networks
For the past for the past few years I have been receiving texts from SSEN saying that I can get help and support when I most need it most during power cuts.This years came in the form of a letter asking me to update my details either by email or by phone. Tried phone first but out of 3choices given there was none offering…
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Wrong address on energy quote websites
Does anyone know how EDF, octopus and eon can remove an incorrect address from their quote website. The companies don't know how to remove it or are reluctant to contact the website team. Royal mail, ecoes and xoserve are all correct and do not contain the wrong address. Does anyone know where the address data comes from…
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Which companies allow online topups ?
Hi, I have a meter that you would normally go to the shop and top up a key or card. Since I am with British Gas, I don't need to do that and I top up online instead which shows up on the little electronic meter I keep indoors, for gas and leccy. But want to change company. I need to know who else does online top ups. I…
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I Do Not Want A Smart-Meter,Can E.ON Next Force It?
I am currently an E.ON Next dual-energy customer but I have no gas usage as National Grid at my own request disconnected the gas meter from the gas supply. Now I am getting hassled by E.ON Next that the gas meter has reached its end of life which seems a bit odd seeing I have had no gas going through that meter for nigh on…
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Octopus misleading 'Your fixed tariff is ending' emails August 2024
On 23 August 2024 Ofgem announced the new price cap prices effective 1 October 2024. MoneySavingExpert started showing these almost the same day (and updated articles is later August). Yet Octopus sent me an invite to signup for Octopus 12M Fixed tariff, saying that my current fixed tariff ends 15 October. They've mislead…
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Warm home discount with new supplier
We have recently moved from Eon to British Gas. We enquired about WHD, which we got with Eon as we are on Pension Credit. BG say we would get it automatically if we were their customer on 11 August. As we didn’t move until the end of September, we were told we would have to apply again. Unfortunately, the application for…
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Money Moral Dilemma: Should I ask my friend to pay for charging his electric vehicle at our house?
This week's MoneySaver who wants advice asks... My house has an electric vehicle (EV) charger, but I don't have an EV. A friend came to visit and asked if he could charge his EV as it hadn't charged properly overnight, and I was glad to help. When he left he didn't offer to pay for the electricity he'd used, and I was too…
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British Gas - No Bills since May !
I have had many issues with British gas since joining . We transferred from EDF ( only due to them at the time not having avaliabilty on the EV tarriff ) . They managed to do something to our Smets1 meter which resulted in nothing working , they had to come out and replace it ( was required for EV charging ) . Had customer…
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British Gas - charging but no gas and no meter
Felt the need to share! :) So my parents inherited British Gas as their supplier when they moved into a retirement village and I have POA (LPA) for them both. Long story short, no gas appliances (all electric inc heating) at property but the freeholder/trust that runs the site (parents have leasehold) said we were…
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Energy standing Charges - OFGEM's inability to address unfair standing charges on consumers
I am writing to express my deep concern regarding OFGEM's inability to address unfair standing charges on consumers energy bills. The disproportionate standing charges applied to my and energy bill is a typical example. As a low energy user, I take every measure to reduce my energy consumption, not out of choice but out of…
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Garage Roof Solar
I have a double garage, South facing tiled roof. I am looking at the possibility of a solar installation of 10 panels. The garage is remote from the main property and supplied by a 6mm cable on a catenary. The cable is protected on a sub board and terminates in a second sub board with a spare way and there is physically…
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Advice needed: Solar panels never registered with DNO - and installer refusing to do so
Hello - wondered if someone can help. I moved into a new property which has solar panels. The installation was done in 2016 and I have the MSC certificate. I understand the installation was never registered for Feed in Tariff or SEG and that's what's I want to do (i.e. feed the power back to the grid and get discounts on…
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Best Solar Tariff
Can anyone point me to a guide on the best solar import/export tariffs? We've just had panels installed and it seems to be a minefield. We don't have an electric car so just want a decent rate for import and export. Thanks
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Cheap, green battery charging
Does any other supplier have a scheme like this? Charge Your Solar Panel Battery with Battery Boost | OVO There are several restrictions ATM, but it looks as if some of them may be relaxed in due course. It certainly beats sticking to tariffs like Economy 7 just to keep the battery charged at lower cost.
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Official Free Boilers and Insulation guide discussion
Hi all, We've written a new guide on Free Boilers and Insulation, and it would be great to hear your feedback. Please do share your experiences and any extra tips to help others. If you applied for a free boiler, please let us know ... - Which energy provider you called: - How long it took to get a free inspection: - Were…
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Landlords Electricity Supplies EON (also posted on a (Leaseholders Forum)
I thought I would flag this issue and try and keep concise. There are 3 x 7 apartment blocks on this private development. When we purchased the freehold I informed the supplier of change of ownership.They ,unknown to me changed the bill payer to our company and sent bills to a non existent address for 16 months, Previously…
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What would you suggest reasonable compensation?
Octopus have been out 3 times now about my not working smart meter the first engineer I waited in for, said it can't be fixed, I need a dual band, call CS and ask for one, so I did second engineer I waited in for, came with no instructions from Octopus, didn't have a new meter, tried yet again to fix the current one, told…
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NESO issues first Electricity Capacity Market Notice for two years
The margin between demand and capacity at 1630 today will fall to a level low enough to have triggered the first ECMN since November 2022. NESO statement on Twitter at 1224 today: NESO is confident that electricity margins are sufficient for this evening. However, a capacity market notice (CMN) has been triggered by the…
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British Gas fixed tariff
Evening, wondering if anyone could let me know what is likely to have changed on the MSE page about price fixes. Attached are two screenshots, one from 7th October, one from today. One shows a 9.4% saving vs October price cap, and the other 5.2%. Thanks!
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Most recent: COP - diminishing returns on investment? by michaels
23 January at 10:37PM
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