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Considering AHSP or Solar Panels
We are thinking about either getting an AHSP or Solar Panel system with a battery but there is so much information out there and I could do with some advice or recommendations. We live in Norfolk so plenty of sunshine. A few of our neighbours have solar panels and our roof is east/west facing. We only have electric so it…
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Air Source Heat Pumps and the Shared Ownership problems
Good day all Purchased a 50% share in a Shared Ownership property in July last year and knew the property came with an Air Source Heat Pump - moved in, in Sept 2024 and within a month the ASHP decided it had worked hard enough and quit on us which transpires is the Nibe 360P Fighter (BBC articles and numerous other news…
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Octopus Flux April 25 - Ouch
Just seen the new rates for Eastern region, they certainly don’t want you export during day rates. SC down 2.4% import up 6.8% export c26%. Anyone got experience on Intelligent Flux ? perhaps @Screwdriva . I have run my figures for flux ytd and Apr-Jun (last year’s usage) not looking good.
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Octopus From July 25 Published Rates
Can Anyone Share Octopus From July 25 Published Rates Pease
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Free electric??? Temp
Hi ya I am with a client and is struggling to pay for his energy and always runs out of electric a week before he gets paid I have heard of a way you can get free energy short term but can't remember where it was it seen it. Any ideas? Thanks
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How do I find my existing tariff ?
If some kind person could tell me as I've been spending too long logged into their site to try and figure it out. i.e. name of tarrif and price per Kwh etc? Edit: Sorry I forgot to mention I'm with Octopus
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Smart meter issues ongoing - advise please
Hi all, I'm afraid this is a long story that I'll try to summarise. In April I received an estimated bill from EON of approximately £400. I knew this was a massive overestimate as our monthly direct debit was just under £200 for duel fuel and we were £700 in credit. Interestingly when I had previously tried to claim back…
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British gas overcharging
Help- I have been with british gas for several years, I recently had solar panels fitted so decided to switch to Octopus energy. My BG statement online have always shown that I am in credit,so much so they reduced my monthly payments in January to £27.27, I have a smart metre and noticed that my readings online had an E so…
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Utility Warehouse Charges
I have been trying for many months to get Utility Warehouse to speak to us about our Electricity Bills for our tiny church. We use electricity for about one and a half to two hours a week for eight light-bulbs, and Infra-Red heaters during the winter. Eighteen months ago our bill was about £400 per annum. It then jumped to…
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Energy: Find the cheapest supplier & earn cashback
This thread is specifically to discuss the content of the Gas & Electricity plus Cashback Article To discuss or ask a question about this article: click reply Read the old thread here
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How long before IHD starts to show gas usage?
Good afternoon all. We've recently had gas and electricity smart meters installed and although the IHD has been showing the electricity kWh etc from the off we're still waiting for the gas usage to start showing. I've heard that it can take a couple of weeks for a gas meter to start communicating all the way to the…
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Flexible Octopus Tariff
Once an existing Octopus account is migrated to Smart Meters(gas & elec), does the continuing "Flexible Octopus" tariff now offer the possibility to use off peak hour discounts?. Didn't seem clear from Octopus enquiry. Of course it wasn't available from old meters.
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Flexible Octopus tariff confusion
Good afternoon, For the past few years family friend been on Octopus Energy and their "Flexible Octopus" tariff (but not on elec/gas Smart Meters). This last few weeks Octopus migrated them to Smart Meters (elec/gas). They're still by defaukt on "Flexible Octopus" and I'm led to believe they can maximise the Smart Meters…
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OVO billing issue
I recently moved house and closed my account with Ovo which had been energy provider for over 4 years. When I closed my account, it was over £1000 in credit. I was told the credit would be reimbursed as soon as they issued the final bill, within 4 weeks. Time went by and I contacted them multiple times, but nothing was…
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Octopus Go (not Intelligent)
As far as I can see Octopus Go just uses fixed times of day to switch rates. Does anyone know if it records usage in two registers, like E7? I can't do anything until our meter's fixed, which I hope will be tomorrow. I'm wondering if I should play safe with a tariff that won't completely fail if the smart meter comms play…
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Cheap Energy Club not showing deals
I log in to the Cheap Energy Club and press the "View Deals" button, the wait circle appears, clears then nothing happens. I have tried on a couple of browsers. Does anyone have any ideas?
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Outfox the Market: Energy
My contract with Octopus is finished, and I was looking at Outfox the Market for my dual-fuel electricity and gas. It's a company I've never been with. What's your experience with them, please?
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Best Way to Avoid Getting a Smart Meter with E.ON Next
I've been with E.ON Next for many years and they've been trying to get me onto a smart meter since 2019. They've stepped up their campaign this week and are constantly calling me and writing to me, claiming that my current meter needs replacing. This is not true as it works perfectly. There is no way I'll ever have a smart…
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Outgoing Octopus, Fixed (export tariff) - missing entire days
Lately I’ve started noticing the occasional day when the Octopus website is showing the amount exported as zero - even though that simply can’t be right. Our electricity consumption is reasonably static, not varying terribly much from day to day, and the total daily generation has been around the 20kWh mark. Most of the…
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Confused advice please?
Have attepmted to get some clarity regarding best options for energy and have tied myself in knots attempting to resolve. Basics are im coming to end of my 12 m fixed gas with octopus. Options from them do nothing go to flexible eqautes to £840 for year or 12m fixed eqautes to £741 for year. I have an EV which is why I…