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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.2K discussions 28K comments Most recent: Too pricey? by born_again Today at 5:55PM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

384 discussions 11.4K comments Most recent: Tariff update please by Reed_Richards Today at 2:36PM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.8K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by JerryW 9 August at 1:11PM

Broken Gas Meter
We noticed out gas meter had stopped working at the beginning of January. We have tried pressing buttons, etc and it is definitely broken. We advised EDF immediately who advised us that the engineering team would be in contact within 15 working days. I keep contacting them and they tel me that they are no further with an…
British Gas Fixed Tariff v49 from 25 March 25 newsletter
Hi All, I have tried to access the tariff advertised in the MSE newsletter yesterday British Gas Fixed Tariff v49 via the Cheap Energy Club, but this tariff does not appear in any of my comparison results. I could not compare against my current Hive Saver rate as it was not listed but the tool did compare me against the…
Smart Gas Meter replaced, all account credit taken
Hi, Our fixed Tariff came up for renewal and whilst I was looking at the offer our provider (So energy) was suggesting, I noticed that for the last year our smart gas meter had been sending the same reading. The IHD has always been intermittent so didn't take much notice that the gas reading wasn't showing and we generally…
How does lowering the water temperature save money?
My hot water used to be boiling hot, with steam coming off it. Last year it was turned down to 65°C and the heating engineer said this would save money. I’m not sure if it does. It’s oil heating with a tank in the hot press for hot water. Previously, the water was so hot that not much was needed for a bath since I was…
Anyone on an Eon next fixed advice please
Hi all i am with E ON. On a fixed until June this year. Currently pay overall for gas and elct. £1100 a year i keep loooking each day at new tarriffs. They are going up and down a bit One now is £12000. So bit more do I wait closer to my end date or worth switching over to someone else? thanks in advance
Energy ombudsman question
Hi there, looking for if anyone has some advice either from direct experience or what they think the outcome will be. I have finally got to the end of a very longe complaint process and after months of accusations they have admitted I am not responsible for the fault of my metre being tampered with and it in fact happened…
Economy 7 and switch off of Radio Teleswitch Service (RTS) - need advice please
Hi all, We have an old house that uses, (and needs) Economy 7. We have an RTS meter and realise that it'll be switched off in June. We understand that we probably need a smart meter but there isn't much mobile signal so not sure how successful a smart meter will be. Also, the wiring is old and we're not sure how the house…
Octopus - smart meter problems
This discussion was created from comments split from: Smart meter installed weak/no signal.
Stark Connect
Anyone had any contact with them?This morning received as e-mail from them Have replied asking who had instructed them. I haven't asked for one, I doubt the letting agency have requested it.
Cheap Energy Club - tariff comparison?
Can someone explain to me why the web page tells me I'll be paying less at the end of my fixed deal? The current figues look correct, but I can't see how I'll pay less at the end of this fix.
Incorrect Pricing of Octopus 12 fixed may 2024 V4 on cheap energy club!!
The cheap energy club is quoting higher prices than I am actually paying on the above Tariff. I can't find anywhere to complain? This is making any comparison they quote me farcical. Octopus- Electric Units 23.19 Standing Charge 36.88 Gas units 5.48 Standing charge 28.55 Cheap Energy Club - 24.35 38.72 5.75 29.98 These…
Letting Agent trying to set up an interim with OVO Energy
I have read a previous forum regarding letting agents setting up tenant account and interim account but I have a situation where we have start reading and end reading for the landlord but OVO wont talk to me unless i set up the account in my name which I am not doing. The landlord has been overseas for 10 years and has no…
Price cap from April 2025
https://www.ofgem.gov.uk/information-consumers/energy-advice-households/get-energy-price-cap-standing-charges-and-unit-rates-region
Timely Reminder - Meter Tariffs Still on GMT - Adjustments Needed ?
I know many will adjust clocks and everything else. So obvious to many, but remember many (all?) E7 E10 style tariff meters with fixed time of use tariffs stick with GMT - so off peak slots for many (all?) have moved an hour overnight. So you might need to adjust lifestyle e.g. off peak load shifting usage patterns a bit.…
Vehicle to Load V2L
I am lucky enough to have an EV which has the V2L vehicle to load feature I very rarely used my tumble dryer as it just gobbles up electricity However on occasions I use it now and use my car to run it, then when I get my cheap 6p per kWh tarriff just replace the charge used from my cars battery If you have any other…
With Outfox The Market, how do i get an IHD Meter Reader?
I have tried the app based one called Loop but it just gives usage, I wanted a meter reader too?
Energy saving tips for an electric oven.
Other than batch cooking, or cooking more than one thing at a time, is there an efficient way to use an electric oven? I already turn it off a few minutes early. Is there anything can put in my oven to make it smaller? Like you put something in the toilet cistern so you use less water. Not that it's very big but being an…
Octopus Go and a manual meter reading
Octopus have gone back to raising bills in random dates for no apparent reason, last one on 20th. I've raised it with them but not really had a response. So it's likely I'll have to submit a manual meter reading on the first. I can look at the smart meter data and work out what it should have been at midnight, although…
Is Loop app having issues?
Hi, been using Loop app since last summer. No issues, until recently. In February, 1 day of gas usage completely missing, then 3 random days missed in March. The data for gas hasn't been updated for 2 days now and electric data not been updated in 3 days (normally it updates a few times a day for both). I know the meters…
intelligent octopus go
I have been on this EV tariff for four months and have noticed that the off peak rate tends to increase or decrease at random times and days is there anywhere i can look to work out what the off peak window will start and end so that i can make my charging as efficient as possible.thanks.