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Octopus Go customers frustrated after being given less than two weeks' notice of energy price rises

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Comments

  • MattMattMattUK
    MattMattMattUK Posts: 12,816 Forumite
    10,000 Posts Fifth Anniversary Name Dropper

    Sounds like an attempt to manufacture outrage rather than a genuine consumer complaint.

    What are they going to do, sell the EV that is going to cost then 3p a mile and buy an ICE car that will be costing them 25p a mile?

  • MWT
    MWT Posts: 10,990 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 23 April at 12:34PM

    A bit sad when 'Supplier gives reasonable notice of a price change on a variable tariff' is considered news-worthy.

    There should be more and better subjects to feature than this…

  • Did they get 2 weeks notice of petrol or diesel prices rises when they had ICE vehicles? Ive no issue with EVs but some of the owners seem to think they'd be VED \ road pricing per mile forever just because they bought one.

    • they'd be VED \ road pricing per mile free forever
  • born_again
    born_again Posts: 24,115 Forumite
    10,000 Posts Sixth Anniversary Name Dropper

    Less frustrated about the notice given, more about the fact that the mandated April change has now turned into a extra £10 on the bill that we got in March.

    Such is life.

    All this proves is that the UK energy marketplace is in a real mess & needs a total revamp So that there is no double paying on energy.

    EG, paying for gas fired power stations to fire up to produce power for the south, while paying Scottish wind farms to shut down as they can not get the power down south..

    Life in the slow lane
  • Keep_pedalling
    Keep_pedalling Posts: 22,913 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    Same notice we got when the last price change took place which took the night rate down to its current level, no one was moaning about it then.

  • TroubledTarts
    TroubledTarts Posts: 677 Forumite
    500 Posts First Anniversary Photogenic Name Dropper

    Hyperbole !

  • QrizB
    QrizB Posts: 22,847 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper

    I mean, I'd like my electricity to be cheaper and I wouldn't complain if they reversed the change but (as mentioned above) on IOG this has only put off-peak electricity back to where it was on March, ish.

    We buy about 3000 kWh / yr from Octopus and the vast majority of that is on the cheap rate. The price increase has added maybe £60 a year to my energy consumption costs.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • JKenH
    JKenH Posts: 5,404 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper

    I can’t find any email from Octopus telling me my cheap rate is changing. Last I heard I was on 4.99p until January 2027.

    Northern Lincolnshire. 7.8 kWp system, (4.2 kWwest facing panels , 3.6 kWeast facing), Solis inverters installed 2018, 5kW SSE facing system (shaded in afternoon) added in 2025 with Tesla PW3 battery, Mitsubishi SRK35ZS-S and SRK20ZS-S Wall Mounted A2A Heat Pumps, ex Nissan Leaf owner.
  • QrizB
    QrizB Posts: 22,847 Forumite
    10,000 Posts Fifth Anniversary Photogenic Name Dropper
    edited 23 April at 4:56PM

    Go and Intelligent Go come in fixed and variable versions. Which are you on? It sounds like a fixed version?

    The variable versions are increasing from May.

    Fixed versions should be continuing unchanged. Fixed, even.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
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