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EV Tariff prices anyone?????????
I'm have 13 kw hybrid and currently on EDF Evolve EV tariff. Due to imminent price increases I'm looking for the best EV tariff but suppliers dont want to tell you their price????? Moneysupermarket doesnt have EV option Compare the Market doesn't have any EV tariff prices (although every company has one) If you go to…
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Octoplus tracker
We are on Octoplus Tracker and I really don’t know whether to come off it and fix? Any suggestions please?
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Solar with battery currently on Octopus Flexible should we switch to Ovo or Octopus flux?
We are looking to switch my mum. She has solar panels with a battery. She used 1000kwh electricity and 6000kwh gas in 2024. She has smart meters. She tends to go away for most of the summer so very little usage from April to October. She gets FIT payments from Microtricity. She is currently on Octopus flexible after her…
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Should I go to energy ombudsman?
I made a claim for the warm home energy grant which was rejected because OVO had my name wrong so I had to get a statement from them to confirm my account to send for the grant. It took me over 2 months and an official complaint to get the statement. In the process OVO told me I had a debt of over £500 with them and had…
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Octopus 7 : Switch to fixed : Catch up payments
Existing Octopus customer, looking to fix with Octopus ..... The new tariff is co-incidentally the same price as my existing (variable rate) price which already includes £24.65 catch up payments and I am some £350 in credit They then offer 2 options but both indicate I need to pay these catch up payments on top of the £161…
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When can I switch?
Hi. I'm coming to the end of my one year fix with So Energy. I'm wanting to switch somewhere else. My tariff ends on the 17th September. The other day they sent my an email notifying me of my tariff coming to an end, and offering me a couple of options if I stay with them. Can I start the process of switching to a new…
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Tomato Energy
Hi, Is anyone else having issues with tomato energy? I'm my case I can't see anything usage on the Mywatts platform, no bills get created and a direct debit has not been set up (even though details were confirmed when I switched) They take ages to respond to anything and it just seems like that are very disorganised.
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Economy 7 and Smart Meter (Scottish Power)
Hello, I'm after some advice please. I'm currently on an Economy 7 tariff, we no longer have storage heaters but we do have a water tank that is heated throughout the night on the lower tariff and then we use that hot water throughout the day. I understand some meters are being switched off in June, and while I don't think…
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EON NEXT
I’ve had a good amount of account credit as I don’t want to worry about putting the heating on. So, any extra money throughout the year I added to my account ready for winter. I got an email yesterday about “Reversed account charge” with about 30-40 lines of credit amounts then lots of debit information. at the bottom of…
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Energy Bills
hello, just after some advice. me, my partner and our 2.5 year old moved into a 2 bed bungalow in August 2024. our energy supplier is British Gas and direct debits were set up separately for both Electric and Gas. We had our boiler replaced in Oct 2024. I have just received an updated statement for my gas and it’s saying…
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Why is swithing so risky and complicated ?
This frustrates me so much when it comes to switching and comparison sites, whether its energy or insurance etc. Its all very well showing a cheaper price, but then you hear horror stories such as energy companies significantly increasing DD payments, incorrect meter readings, difficulty in resolving issues and having to…
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Martin - PLEASE name the tarrifs
I'm really struggling here. I watched the TV show last week about energy fixing. It was mentioned that "Outfox the market" still had a really good fixed deal available. I'm a member of the cheap energy club, so logged on. But the club knows which tariff I'm on right now, so every tariff was extra, the cheapest outfox was…
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OVO: Contacting them
I'd Like to give some feedback on my experience in the last 30 minutes of trying to contact OVO. My Feedback for what it's worth: The Digital Chat assistant is appalling (no where near being AI) and just a few preformed option trees with prefilled statements. I think I could program it better and yet I don't know anything…
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Tomato Energy: Complaints / Customer Support and CEO Complete Lack of Response
I
have found Emailing Tomato Energy to be a completely pointless waste of time,
as No Response whatsoever is received in a timely manner,
however I have very recently started to receive inappropriately untimely and
frustrating responses that just don’t answer my concerns and questions My
last email conversation with a…
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EDF Essentials 1Yr May25 should I switch
With the increase coming trying to decide whether it sensible to switch to eon deal or just continue on my current one till end of may. I know gas prices have stabilised recently but will that bring the next reset down . I think it £100 exit so not sure how to work this one.
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Switch now and pay exit fee or wait for tariff to end?
Hi all, I'm currently on British Gas Fixed 14M v1 which ends 27/08/25. I've used the Cheap Energy Club to find 2-3 tariffs that are currently slightly cheaper than mine. My current usage: * Electricity: 5,469 kWh/year * Gas: 6,730 kWh/year * No EV My current rates: * Electricity: 21.90 p/kWh, standing charge 55.86 p/day *…
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High bill (industrial-level) from EDF
This discussion was created from comments split from: Anomalously high gas bill - from British Gas.
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Should we switch?
We recently bought a 5 bed house which we currently don’t live in but hope to in a couple of months. We are on the octopus energy flexible tariff and I’ve started looking at switching Eon Next are cheaper and might have us a couple 100 quid for the year but then I was reading their customer service is terrible. I find…
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Cheap Energy Club
Supposedly the Club does a full market search but it only brings up Utilita for me. I've checked settings over and over again but no difference. What's going on?
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Boiler malfunction
My boiler(Worcester Bosch Greenstar 27Ri Compact) is not behaving well. 7 years old and serviced each year. It is connected via Hive. It fires up ok according to the timing set but refuses to turn off when the target temperature is set. It's happened twice with a three day break of normalcy in between! I've had to turn it…
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