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Energy

Discuss utility providers, tariffs, bills and energy-saving tips. Use the main board for electricity and gas, or explore the sub-boards for water bills, heat pumps and other fuels.

Water bills

For questions about water supply to your home.

4.1K discussions 27.8K comments Most recent: Single Person Water discount by Cardew 13 July at 9:39AM
Heat pumps

A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.

378 discussions 11.3K comments Most recent: BUS Scheme likely to extend to Air to Air Heat Pumps :) by NedS Today at 1:43AM
LPG, heating oil, solid & other fuels

If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.

6.9K discussions 56.8K comments Most recent: Bulk LPG - Cheapest suppliers / supply route? by WJB1971 11 July at 12:48PM

BG tariff?
Could someone please explain this night time tariff? "Electric Driver v14 Get cheaper energy at night between 12am and 5pm, with a night rate of just 7.9p per kWh - fixed for 13 months."
Cosy Octopus £1 when it's below zero (noon til 6pm)
An interesting email from Octopus but suspect we are past the temperature averaging below zero degrees from noon til 6pm so more of aarketing exercise or a gimmick.
Charge from 2022 on 2025 bill? E.on Next
Hi, today I received a bill for January which had charges from 2022 included. These charges were reversed, however it seems very odd. Are E.on trying to manipulate their 2022 figures somehow? Has anyone else had this?
PAYG Gas - not Smart meter
Hi, Is it still the case that I should put a lot of money on the meter to avoid price rises?
Blank meter
Since december 24, my meter has been blank due to a power cut. I’m with octopus energy. I cant switch as I have no readings. I’m not even getting an estimated bill. I am still paying my dd. I’m waiting for a replacement meter. Advice please!
Moving from Octopus Flexible to Outfox The Market Feb 1 Year Fix
Can I pick and choose my direct debit amount like Octopus? I used to credit the account with say £500 and set my DD to £1 and let the credit dwindle down after every meter reading... How can I do something similar with this company? Seems like I cannot?
Meter Profile Class change
Has anyone been through a meter profile class change? I'm in a property that used to have an Economy 7/dual rate meter which I've since had changed to a smart meter, I also got my energy provider (OVO) to give me a single tariff rate for both the peak and off peak readings. I've asked them to change my meter profile to…
Being charged above the price cap
I don't know if I'm missing something but yesterday I was looking at switching my energy supplier and when inputting the figures I looked into the current price cap and discovered that Eonnext have been charging me above the price cap, or so it seems to me. I haven't had a really good look yet to see how far back this…
Advice About Boiler Flow Temperature For Gas Savings Please
Hi, I live in a small, rented, mid-terraced, 2 bedroom house on my own and would like some advice about saving money/gas usage on my bills. My house only has single-panel/convector radiators in each room but all except the largest radiator in the living room have TRV valves on. I have a Glow Worm Compact 24c boiler and a…
Insane Energy Bill
Hi Everyone, I have made the account as I have no clue what to do. I’m 23 and am renting my first place with a couple friends. It is a 2 bed flat and is only electric no gas. Our bills have been around the £150 mark a month. This morning I woke up to a bill of £2,700. They say we have been paying estimated bills which is…
New house no gas extortionate bills
Hi all I moved to a new house in a small village with no gas last April. I had no idea that electricity would be so expensive to heat a house. I have just had my monthly bill- £419! I have the heating on upstairs twice a day for an hour and downstairs from 4-9pm. This still seems so expensive! Its a small 3 bed house. I…
Eon Next recharges
Last month I had alot of recharges on my account from Nov 2021-oct 23, this was the peroid I didn't have a smart meter. On my January 2025 bill I was charged approximately £90 for usage during the above time. After going through the bill, I could see I was charged estimated usage before I even had gas to the property. I…
Energy Supplier Confusion & Warrant Threat, Advice Needed
Hi everyone this is my first post here. I purchased a flat in England in June 2022 and have had ongoing issues trying to set up an energy account. When I moved in, I attempted to sign up with several suppliers, but none were accepting new customers. SSE was identified as the supplier, but when I contacted them (primarily…
Business Electricity Advice needed
I have a micro business using lass than 1100 kWh per month. when I opened 3 years ago I was signed up to BES through a broker on a variable tariff. throughout the contract I have paid, and I’m still paying 44.1p/kWh and standing charge of 71p per day. Having looked into current charges for a small business it seems that…
Cheap Energy Club Woes
Is it just me that thinks that there should be a board/sub-board dedicated to this?
Best choice for electric car tariff?
Really confused atm with all the rises. Have currently Intelligent Octopus Go for the car , and Octopus 12M Fixed for the gas . With the rises on the electric side would it be any better for me to go to a fixed and get rid of the bespoke car tariff ?
Choice to Make
Hi, my fixed tariff with EDF ends on the 31st March. My annual gas usage is 11837kwh & electric 2179kwh. EDF are offering 2 tariffs, a one year tracker extra at £129.37 per month or a two year fix at £135.60 per month. I'm not sure which one to choose as the tracker cost will change with the price cap whereas the fix will…
Help please
I am affected by RTS switch off. I am with British Gas. They sent out 2 engineers to install Smart Meter. Both said I can't have one as I have two meters and two fuse boxes. They said I need a 2ratemeter. BG said they don't supply this and I will need to get my house rewired to accommodate smart meter. Obviously I can't…
Smart meter doesn't send info to supplier
I was forced to have a smart meter for electricity by Ovo last year, after a short time the meter stopped sending info. It was installed in a cupboard / alcove and I guess that the signal wasn't strong enough. After several visits to sort it out Ovo gave up and told me to send manual readings. In August I switched to…
Scare E Mail on a Friday night - uses wrong data
Hi all, here is my reply to the scare email I received from Martin tonight 7-03pm. I post this as the reply bounced with "remote server misconfigured" i.e.' Cheap energy club's). This was an 'offer too good to refuse' type email....On Tuesday 25 February, the new April to June Energy Price Cap most homes (Eng, Scot, Wales)…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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