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Stay or early switch Energy
Hi, i am currently with octopus fixed until the 15th June 2025. Should i stay on the current fix or take a higher fix today to benefit form any raises from June2025 onwards? thanks
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tracker or fixed rate
I would like to know i I should change from Octopus Tracker tariff to a fixed rate tariff before the price cap comes into force
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Where do I go from here with my energy bills?
I have been with E.on Next for almost a year. Every month I have to ring their call centre to ask them to generate a statement. They don't automatically bill me and they don't take the money out of my account unless I ask. I have begged and pleaded, I have made a formal complaint but nothing happens. I go to my account and…
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Gas prepayment meter, no gas, what to do about boiler?
Gas prepayment meter, not smart, has run out of credit, tried to top up, cannot as says "Call Help, Battery Low". Not an emergency, I can wait until Friday 8th March as next available as I'm working from home that day (I have a BT enginner for the Wednesday 5th, meaning the new fibre box is going there next to the meter).…
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Problem with Energy Club website
I am a reasonably longstanding member of the energy club, but when I switched tariff in September I failed to update my details. Now when I click on edit in the tariff section I takes me to a blank page. In the site down?
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Not able to edit my current tariff on CheapEnergyClub
I have not been on the CheapEnergyClub for a few years and the tariff I was previously on no longer exists. The website prompts me to press a link to "Edit current energy tariff", but when I press that then it presents me with a blank screen (or at least one that has no input fields). I've tried Chrome and Edge. Neither…
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Editing on cheap energy club
I am getting a blank page whilst trying to edit my details on the Cheap Energy Club site. I've tried another search engine with the same issue. I haven't cleared my cookies, will this sort the issue? Is anyone else having the same problem, cleared their cookies & sorted the issue this way?
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Shall I go with Ovo with boiler cover?
Oh, I was about to ask this before today's announcement, now it'll be a big topic. I have moved into a flat just over a month ago and I now need to figure out which fix, without really knowing what my consumption will be. On the Cheap Energy Club comparisons, Ovo came out cheapest and their cheapest option was one year…
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British Gas supply erroneously taken over by a tenant
We are a landlord of a property rented as a number of separate flats. The gas supply is a communal supply paid for by the landlord. The gas supply was with British Gas, but was recently transferred to Rebel Energy by a tenant without any involvement of ourselves. We have had no communication with Rebel Energy at all. I…
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Problem editing current tarif on Cheap Energy Club
Hi all, Apologies if this isn't the best place to ask this question, but this looks to me like the most appropriate section of the forum. I've been making attempts to edit/update my tarif on my Cheap Energy Club profile, but after clicking on 'edit' the screen it takes me to is blank with no option to edit anything.…
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editing on cheap energy club website
when i click on my tarrifs on the cheap energy club site all i get is a blank page am trying to change me details of my payments type any help appreciated
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1 or 2 year fixed for energy?
Would it be worth going for a 1 or 2 year fixed deal do people think?
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Cheap Energy Club issues
Hi all, I've been trying for weeks now to use the cheap energy club website, but it has never worked. I have an account, I'm logged-in, but all i get is a blank screen, see picture below. I've refreshed, logged out and back in, tried to make a new account, tried different browsers, different devices, nothing has worked.…
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site issue
I am trying to edit my usage details and date my fix changes but i am not able to when I click My Account Edit. Is there a problem with the site please
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I'm so confused about what to do about my tarriff
Hey, I'm currently with 'Home Energy' and pay £256 per month. I do meter readings every month and have projected usage of 4233kWh electricity and 30884kWh gas. All good so far. I just read the latest email about the best fixes coming to an end and there being a potential saving of 6% when you factor in the impending price…
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Octopus Energy reviews: Give your feedback
This is a feedback thread on energy supplier Octopus Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
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British Gas Fixed Tariff question
Good evening, My parents energy supplier is British Gas (Gas and Electric). After today's announcement they are looking to fix but want to stay with BG. There is the Fixed Tariff v33 for Electricity which is an estimated £50.55 a year saving on a 16 month fix which isn't bad is it? When it comes to Gas there is the Fixed…
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British Gas Won’t Fix My Dual-Rate EV Tariff Issue – 6+ Months and Counting!
I’ve been dealing with a billing nightmare with British Gas since August 2024, and despite countless calls, reassurances, and even escalating to the ombudsman, the issue remains unresolved. I was on a dual-rate EV tariff before British Gas migrated my account to their new system. My smart meter still correctly shows…
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EDF EV Tariff Confusion
I'm a little confused about the 2 options I have from EDF for an EV tariff, wonder if someone else can figure this out? The GoElectric Overnight Mar26v2 tariff seems better in every sense than the Evolve Tracker May26, even though the description suggests it's best only for 'medium-high mileage users'. Surely the fact the…
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Smartest Energy - business use
Hi Has anyone ever had the misfortune of dealing with Smartest Energy? We are the landlords of office units, one of the tenants had Smartest Energy as their supplier, as we are converting the premises, for ease we have retained them as the utility supplier - huge mistake. After over 18 months, they finally sorted out the…
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.