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British Gas - Debt collector letter received
Hello, I hope this is in the right place and if not can the mods please move as I would like some advice. A letter has been sent to an address I no longer live requesting money. Now I did live at the Supply Address but I left the address on the 9th January 2023 (to move to the address where this letter got sent to this…
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Been offered a smart meter , on economy 7
Edf are pushing to change my old horseman rts meter Been offered a smart meter , smets 2 they said , day and night rate but at the moment , at the moment I have day and night , plus a heat so 3 different reading I have old storage heaters , they work really well and suit my lifestyle bricks in a box type ) i also get a…
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Octopus Collective
I've just come across the Octopus Collective and signed up to possibly invest in a future project. Anyone had experience?
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Storage Heaters - turn them off?
Hey, The heat fades from my overnight storage heaters by the time I really need it in the evening. They heat my flat during the day - when I'm not there. This means I'm turning convection heaters on from around 7pm until bedtime - still peak hours. I'm on an off-peak tariff but don't feel I'm getting the most out of it...…
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I'm only being offered Economy 7 tariffs
My house used to have an Economy 7 meter, but it has had a smart meter for a couple of years. When I moved in I left the Economy 7 tariff for a few months, but it became clear I would be better off using a single rate tariff. I have been with two energy providers in the house so far, each time I have been put into an…
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British Gas - Stuck Connecting to Smart Meter
Does anyone know how to correct this state? I was told to leave the smart meter display off for exactly 2 hours then leave for 7 days which should "reset" the connection. Obviously this didn't work. British Gas have told me I need a replacement, but also that they have no stock and that I would be notified when a…
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Energy Tariff and fixing - when should I do it?
I’m on a fixed energy tariff with Octopus from last year which expires on July 4th this year. Should I be locking a fixed tariff before the 1st of April to ensure I can get a better deal before the price cap increase even if this means I will spend 3 months on a higher tariff than I am currently? I have never really cared…
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EV Tariff prices anyone?????????
I'm have 13 kw hybrid and currently on EDF Evolve EV tariff. Due to imminent price increases I'm looking for the best EV tariff but suppliers dont want to tell you their price????? Moneysupermarket doesnt have EV option Compare the Market doesn't have any EV tariff prices (although every company has one) If you go to…
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Octoplus tracker
We are on Octoplus Tracker and I really don’t know whether to come off it and fix? Any suggestions please?
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Solar with battery currently on Octopus Flexible should we switch to Ovo or Octopus flux?
We are looking to switch my mum. She has solar panels with a battery. She used 1000kwh electricity and 6000kwh gas in 2024. She has smart meters. She tends to go away for most of the summer so very little usage from April to October. She gets FIT payments from Microtricity. She is currently on Octopus flexible after her…
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Should I go to energy ombudsman?
I made a claim for the warm home energy grant which was rejected because OVO had my name wrong so I had to get a statement from them to confirm my account to send for the grant. It took me over 2 months and an official complaint to get the statement. In the process OVO told me I had a debt of over £500 with them and had…
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Octopus 7 : Switch to fixed : Catch up payments
Existing Octopus customer, looking to fix with Octopus ..... The new tariff is co-incidentally the same price as my existing (variable rate) price which already includes £24.65 catch up payments and I am some £350 in credit They then offer 2 options but both indicate I need to pay these catch up payments on top of the £161…
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When can I switch?
Hi. I'm coming to the end of my one year fix with So Energy. I'm wanting to switch somewhere else. My tariff ends on the 17th September. The other day they sent my an email notifying me of my tariff coming to an end, and offering me a couple of options if I stay with them. Can I start the process of switching to a new…
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Tomato Energy
Hi, Is anyone else having issues with tomato energy? I'm my case I can't see anything usage on the Mywatts platform, no bills get created and a direct debit has not been set up (even though details were confirmed when I switched) They take ages to respond to anything and it just seems like that are very disorganised.
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Economy 7 and Smart Meter (Scottish Power)
Hello, I'm after some advice please. I'm currently on an Economy 7 tariff, we no longer have storage heaters but we do have a water tank that is heated throughout the night on the lower tariff and then we use that hot water throughout the day. I understand some meters are being switched off in June, and while I don't think…
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EON NEXT
I’ve had a good amount of account credit as I don’t want to worry about putting the heating on. So, any extra money throughout the year I added to my account ready for winter. I got an email yesterday about “Reversed account charge” with about 30-40 lines of credit amounts then lots of debit information. at the bottom of…
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Energy Bills
hello, just after some advice. me, my partner and our 2.5 year old moved into a 2 bed bungalow in August 2024. our energy supplier is British Gas and direct debits were set up separately for both Electric and Gas. We had our boiler replaced in Oct 2024. I have just received an updated statement for my gas and it’s saying…
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Why is swithing so risky and complicated ?
This frustrates me so much when it comes to switching and comparison sites, whether its energy or insurance etc. Its all very well showing a cheaper price, but then you hear horror stories such as energy companies significantly increasing DD payments, incorrect meter readings, difficulty in resolving issues and having to…
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Martin - PLEASE name the tarrifs
I'm really struggling here. I watched the TV show last week about energy fixing. It was mentioned that "Outfox the market" still had a really good fixed deal available. I'm a member of the cheap energy club, so logged on. But the club knows which tariff I'm on right now, so every tariff was extra, the cheapest outfox was…
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OVO: Contacting them
I'd Like to give some feedback on my experience in the last 30 minutes of trying to contact OVO. My Feedback for what it's worth: The Digital Chat assistant is appalling (no where near being AI) and just a few preformed option trees with prefilled statements. I think I could program it better and yet I don't know anything…
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