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Hi, I’m not sure how to title this, so apologies in advance.
I received an email this morning from British Gas asking me to submit meter readings. Normally, this wouldn’t be unusual, except that I’ve been on PAYG (Pay-As-You-Go) for the past 10 years. I always received emails stating that, since I’m on PAYG, they already have the necessary data. When I logged into my online account,…
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How long will power stay on after you move out?
Bit of a strange question here. My mum is a social housing tenant and about to move to a new property in the next couple of weeks. Unfortunately, she jumped the gun a bit and already informed British Gas that she has moved. I am worried that British Gas will turn off the power in the place that she is still residing in, as…
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Shortest wait for smart meter?
Is there any way of finding out what the various energy companies have as waiting times to fit a smart meter? It seems you have to be an account holder before you get to see this. Suppose you were wanting to do a switch (albeit temporary) based on the quickest installation?
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Scheme for Solar Cells
Hi, I've been offered a scheme to have solar panels installed. I believe the idea is that this energy supply will be used to heat my property more cost effectively. However, I don't have experience with Solar Energy. How would this work out in practice? Also, obviously in the summer there's plenty more solar energy which…
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Cheapest Boiler Cover Discussion
This thread is specifically to discuss the content of the Cheapest Boiler Cover To discuss or ask a question about this article: click reply
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A Shade Greener Solar Panels
Good morning, I was wondering if someone could help me please. I'm looking to buy a property with A Shade Greener Panels but have one question in particular to answer and the FAQ on their website isn't great. After the 25 year lease of your roof space is up the panel's become the home owners. I know currently whatever…
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Octopus app not showing live electricity usage
Just had a smart meter installed, for electricity, and downloaded the Octopus app. Noticed today that the smart meter has now connected and I can see previous days usage in the app but I can’t see the live usage for today. Having looked online, I should see an option in the app for live usage after I select the Usage…
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a little confused - switch or don't switch?
Hi All, I got the MSE energy club email saying with the price cap ending soon I should urgently look at switching but the calculator then says every deal will cost me more? I'm with Eon on the Next Fixed 12M V9 tariff, End date: 4 Apr 2025 so have no early repayment charges now. Yearly usage elec 3,609 & gas 13,821 In…
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Octopus playing the increase DD game.
So had a email from them last week stating that my £150 a month DD would be increasing to £ 166.01. We continually review your account balance and monthly payments to help keep your account on track, and it looks like your current payments might not be enough to keep your account healthy, so we’re suggesting an increase to…
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Octopus Energy
I transferred my energy supplier to Octopus energy late last year. This appeared to go smoothly, despite no money being taken in December last year, at which point I contacted them to ask why no money was being taken. They assured me that was because nothing was owing. A scant couple of months later and it now turns out I…
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Moving from Oil Combi to Electric heating
Hi, My oil combi boiler has packed up and needs replacing (£4,500 best quote). However, I have been panning to switch to a more sustainable and less grid reliant set up, and while I had hoped to do this next year, maybe better to just go for it now. i have done quite a lot of research and this is my proposal. I would…
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Outfox? Out to lunch...
I tried to switch my electricity supply to Outfox The Market this weekend. The usual string of direct debit/meter reading/how wonderful we are emails arrived as slick as you'd expect. On Monday, I had a simple query which could have been handled in a couple of minutes. Half an hour on hold and still 'there are 16 callers…
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Radio Tele switches in June 2025
I have economy 7 and I emailed octopus to see if I will be affected by the switch off. They said if they haven't emailed me, then probably not. I've enclosed a photo. Can anyone advise me?
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Can an Economy meter support both tariffs (E7 and E10)? or are they 2 different meters?
Hi, we've been in an "Economy 7 tariff" for many years because we've got overnight electric radiators. I was now checking to change to another provider and "Home Energy" is asking me if my traditional meter is an "Economy 10 meter", do you know if my traditional meter supporting Economy 7 can be referred to as an 'Economy…
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Price Capped Direct Debit tariff
I just got a email from MSE's Cheap Energy Club Most of the cheapest fixes have already been pulled. As I write this, there are two left – both, on average, over 6% cheaper than the current Cap (so likely 12% cheaper than the April Cap) I am on a price Capped Direct Debit tariff for the last 3 years, i check the MSE Cheap…
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People's Energy - Share holder claim
so , i have received an email which a previous thread has confirmed was sent from a legitimate source with reference to People's Energy .."According to our records, you became a customer of People's Energy after the Data Breach. We are now writing to you (and other Former Customers who became customers after the Data…
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BG tariff?
Could someone please explain this night time tariff? "Electric Driver v14 Get cheaper energy at night between 12am and 5pm, with a night rate of just 7.9p per kWh - fixed for 13 months."
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Cosy Octopus £1 when it's below zero (noon til 6pm)
An interesting email from Octopus but suspect we are past the temperature averaging below zero degrees from noon til 6pm so more of aarketing exercise or a gimmick.
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Charge from 2022 on 2025 bill? E.on Next
Hi, today I received a bill for January which had charges from 2022 included. These charges were reversed, however it seems very odd. Are E.on trying to manipulate their 2022 figures somehow? Has anyone else had this?
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PAYG Gas - not Smart meter
Hi, Is it still the case that I should put a lot of money on the meter to avoid price rises?
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