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Octopus 16 month fix
Hi all, I am a newbie here but felt incensed enough to register and vent to all to see if anyone else has checked or experienced the latest offer from Greg Jackson the founder of Octopus energy. I received an email from Octopus offering as follows: However, as a loyal customer, at the moment we’re able to offer you a…
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Martin Lewis: The 6.4% April Energy Price Cap rise is really 2% to 9%
How much will you pay from 1 April under the new Energy Price Cap? Well, it depends now much energy you use and where you live, as MoneySavingExpert.com founder Martin Lewis explains in the latest episode of ITV's The Martin Lewis Money Show Live... Read the full story: Martin Lewis: The 6.4% April Energy Price Cap rise is…
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British gas useless
Don't know where to begin apart from we are at the end of our tether, all started in June last summer when our british gas ihd stopped working, contacted british gas, who arranged to send an engineer, this is where it all went wrong. We have been payg customers since taking our house in 2006, engineer turned up an informed…
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So Energy - debt collection
This discussion was created from comments split from: So Energy: More than 100 cold calls and they ignore complaints.
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British Gas - anyone know their historical capped prices?
Looking for some help, I know I should have kept on top of this but now looking at gas bills for last year to make sure British Gas have charged me the correct amount. On one occasion my bill doesn't match the tariff that was announced (by email - April-June 2024) but seems like sometimes they have just included a link in…
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How should I read a meter with usage on two registers?
Having recently left Octopus Energy, and a part of my negotiations with them over my change of supply reading, I was told the following:"I want to clarify that we currently hold only one reading, which is the T01 register. As you mentioned, we have billed you based solely on this reading. When customers are on a single…
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Is this a good plan?
Hi, sorry that I’m jumping straight in with my first post! Not
sure if this has been covered before, but here goes - It sounds like
energy prices are going up from next month so I have a cunning plan,
let me know if I’m on to something or completely lost the plot!! I’ve been a bit
lazy with my readings, I last submitted…
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MSE News: EDF Energy to hike bills by an average £139/yr after energy price cap rise
Around 1.7 million EDF Energy customers on standard tariffs will see gas and electricity bills jump by a typical £139/yr from October, after it announced it's raising prices by the maximum allowed under the new price cap. But most can beat the hikes and save £200+/yr by switching to a cheaper deal... Read the full story…
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British Gas Tariff Change
Hi. I'm currently on British GasFixed Tariff Oct25 v6 Is it worth switching to their Fixed Tariff v34 16 month fix Thanks! Kevin
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Moved to Outfox Feb Fix V2 from Octopus Flexible. When will my electricity connect?
The gas seems to have connected online, but the electricity still hasn't. Is it because I have a SMET2 reader?
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British Gas unable to install a smart meter?
I live in a flat with storage heaters that heat at night, I am on the economy 7 tariff with British Gas so that the electricity is cheaper at night when they are heating. I've been told that the signal for my electric meter is being switched off in the summer, so British Gas need to install a new smart meter with day/night…
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Is fixing the better option for me (EV)
I am currently with Octopus with the Octopus Go tariff for electricity. I have an EV which I charge overnight with a 3 pin plug (only do around 2000 miles a year) and have cheaper rate at night. I have asked if I can fix, they said yes but I would not get the cheaper rate at night. Currently 8.5p between 0030 and 0530,…
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Octopus Home Mini
https://octopus.energy/octopus-home-mini-faq/ Has anyone got one of these yet? I noticed the home mini being discussed on Twitter and managed to get signed up to the trial. I’ve been informed today that one is on its way to me, it’ll be interesting to see more up to date usage data! Im still uncertain if it’ll work for me…
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British Gas - Debt collector letter received
Hello, I hope this is in the right place and if not can the mods please move as I would like some advice. A letter has been sent to an address I no longer live requesting money. Now I did live at the Supply Address but I left the address on the 9th January 2023 (to move to the address where this letter got sent to this…
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Been offered a smart meter , on economy 7
Edf are pushing to change my old horseman rts meter Been offered a smart meter , smets 2 they said , day and night rate but at the moment , at the moment I have day and night , plus a heat so 3 different reading I have old storage heaters , they work really well and suit my lifestyle bricks in a box type ) i also get a…
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Octopus Collective
I've just come across the Octopus Collective and signed up to possibly invest in a future project. Anyone had experience?
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Storage Heaters - turn them off?
Hey, The heat fades from my overnight storage heaters by the time I really need it in the evening. They heat my flat during the day - when I'm not there. This means I'm turning convection heaters on from around 7pm until bedtime - still peak hours. I'm on an off-peak tariff but don't feel I'm getting the most out of it...…
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I'm only being offered Economy 7 tariffs
My house used to have an Economy 7 meter, but it has had a smart meter for a couple of years. When I moved in I left the Economy 7 tariff for a few months, but it became clear I would be better off using a single rate tariff. I have been with two energy providers in the house so far, each time I have been put into an…
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British Gas - Stuck Connecting to Smart Meter
Does anyone know how to correct this state? I was told to leave the smart meter display off for exactly 2 hours then leave for 7 days which should "reset" the connection. Obviously this didn't work. British Gas have told me I need a replacement, but also that they have no stock and that I would be notified when a…
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Energy Tariff and fixing - when should I do it?
I’m on a fixed energy tariff with Octopus from last year which expires on July 4th this year. Should I be locking a fixed tariff before the 1st of April to ensure I can get a better deal before the price cap increase even if this means I will spend 3 months on a higher tariff than I am currently? I have never really cared…
For questions about water supply to your home.
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Most recent: Can't Access Water Meter by subjecttocontract
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If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.