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British Gas service

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unluckystar54321
unluckystar54321 Posts: 3 Newbie
in Energy
Please can anyone help? I have had my combi boiler loosing pressure since October, now worse to having to top it up every few hours. I have complained to British Gas and have an open complaint but haven't heard from them since 12 Dec 2024. The engineers keep saying there is a leak however SOS leak detection and dyno rod both said NO leaks but BG taking no responsibility just fobbing me off, I pay every month for a service and £60 on a call out and still boiler loosing pressure. I am at the end of the road with them, the house is only like 7 years old . Please help 

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  • Mark_d
    Mark_d Posts: 2,401 Forumite
    1,000 Posts First Anniversary Name Dropper
    If BG say there is a leak then why don't they fix it?  Is it because your BG policy only covers the boiler and so doesn't extend to which part of the heating/hot water system is leaking?
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