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Octopus Energy

Revoraman
Revoraman Posts: 34 Forumite
Part of the Furniture 10 Posts Combo Breaker
Can someone who is a bit more au fait than me, kindly help?  I am currently with Utilita Energy after I switched from E.ON Next whose Customer Services were totally abysmal. But Utilita have a rather dubious 'fishing hook' ploy. They initially tout No Standing Charges, then once they have the customer, 3 months later Standing Charges are introduced, and so-called 'Cheaper Tariffs' are in fact charged at a higher price!

Last week, I spotted an Octopus Energy salesman in our local shopping centre, who at first quoted £117.11. Four days later, he re-quoted £55.88 for Electricity only, despite telling him at first quote that I only wanted Electricity. When queried, he said he'd quoted mistakenly for Dual Energy. The variance between 1st and 2nd quotes makes no sense to me

If I do opt for the 2nd quote 12m Fixed, are Octopus Energy all of a sudden going to pull another Utilita ruse and it shoots up from £55,88 per month to some silly figure?

Comments

  • TheMilkmansDad
    TheMilkmansDad Posts: 720 Forumite
    Fourth Anniversary 500 Posts Name Dropper
    depends on the figures used to come to that amount. What tariff rates have been offered and how much energy (KwH) do you use per year? Do the math's yourself.

    £55.88 is a monthly contribution to your bills - if you use more you'll pay more and the DD will increase.
  • Nearlyold
    Nearlyold Posts: 2,400 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    What are those quotes based on. Are they educated guesses based on typical use for your situation or based on your historical actual consumption as evidenced by your previous bills?
  • MWT
    MWT Posts: 10,461 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    edited Today at 11:06AM
    Revoraman said:
    Last week, I spotted an Octopus Energy salesman in our local shopping centre, who at first quoted £117.11. Four days later, he re-quoted £55.88 for Electricity only, despite telling him at first quote that I only wanted Electricity. When queried, he said he'd quoted mistakenly for Dual Energy. The variance between 1st and 2nd quotes makes no sense to me

    If I do opt for the 2nd quote 12m Fixed, are Octopus Energy all of a sudden going to pull another Utilita ruse and it shoots up from £55,88 per month to some silly figure?
    That was probably not an actual Octopus employee. merely someone working on commission.
    What you are getting are not 'quotes' just a rough estimate based on who knows what...
    Nothing about that £55.88 figure is fixed at all, what you need to do is look at the kWh and daily standing charges for the tariff they are offering and compare those to what you are paying now...

  • EssexHebridean
    EssexHebridean Posts: 24,855 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If going across to Octopus, remember that a referral code from an existing customer will gain you (and them) a £50 bill credit . A quick enquiry around family & friends will probably see them beating a path to your door for this! 
    🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
    Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
    Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
    Balance as at 31/08/25 = £ 95,450.00
    £100k barrier broken 1/4/25
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