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Simple excel file for sales vs purchases wanted
Can anyone upload one or provide a link. Just want one that totals sales and purchases
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Ebay Business accounts and digital reporting.
There has been lots of articles about ebay forcing personal accounts to move to business. With the upcoming HMRC reporting, when can we expect to get notified from ebay about these changes?
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New Year, and an eBay 'first' to go with it.
So tomorrow, as soon as the PO opens, I will be returning an item of consumer electronics to the seller... not because it's broken, but because it stinks so badly of weed that I simply can't have it in the house. Seller said they 'didn't notice the smell'... Happy New Year, one and all!
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24 hour track post - gone missing
24 hour track post - gone missing by royal mail. I had to send this urgent letter again and royal mail will only give me back the postage and no compensation? is that correct?
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Courier Insurance/Compensation - are both parties covered or just one?
Hi I'm not sure why this has never occurred to me before!?! If I send an item that gets lost or damaged in transit - and the courier agrees and accepts the claim - do they pay both parties? The sender no longer has the item. The buyer is without their money. Both have lost out. Are both compensated? And does it differ…
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ebay cancelled sales
I'm sure someone else posted a thread about this recently, but I can't find it - so apologies if it was here on MSE. Cancellations are rare for me on ebay and virtually non existent on my private accounts- yet in the past 2 weeks I have had 3 sales cancelled, 2 of them after being paid by buyer. In all cases buyer bought…
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No feedback percentage
Just seen a listing with lots of feedback but no %. Can't say I've ever seen that before,is it just a blip in the system or another change coming in ?
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Late Delivery Rate
I know this topic is regularly revisited…..but anyway I noticed my late delivery rate was not 0% (I literally have never posted anything later than the day after payment in 20 years). Clicking through I found it was an item sold & paid on Sunday evening, posted Monday morning, 2nd class LL. Happens to be one that was…
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MVL discount options being withdrawn from private sellers Jan 2025
It’s being reported that from 20th Jan the discount option for MVLs when a customer buys more than one item is being withdrawn from private sellers. They will remain for business sellers. As soon as I can find a proper link I’ll post it. There does seem to be a definite move to completely differentiate business and private…
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Moved: vision express return
This discussion has been moved.
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EBay charge when buyer cancelled ?
Title says it all really - can’t see what the charge of 5 pounds odd is for - item was 370 pounds and buyer asked to cancel - no listing fees no selling promotions no subtitles?? - what’s it for ? thanks Happy Xmas !
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Personal account or Business account?
Hi all, I've had a eBay account since 2001, I've only ever used it for purchasing and I have a feedback score of 338 (100%). I'm looking to start selling stuff on eBay (as a reseller) and I'm just trying to figure out how best to go about this. Should I convert my account to a business account, or should I create a brand…
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RM .. Deliveries attempted .. now buyer saying not received
I have had a message from a buyer, who says his parcel hasn't arrived. Checking on the reference number on the receipt, Royal Mail indicate that two delivery attempts have been made (see image). I replied politely to the buyer stating that RM usually leave a calling card and suggested he contacts his local PO or sorting…
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Ebay Collection Only But No Address
Bought a collection only item and the seller hasn’t provided an address to collect from, just a location/region and 6 digit code. I’ve requested a pick up address via message with no response. I’ve asked eBay to help via a INR case and buyer just responded with ‘You need to collect the item” I am missing something here?…
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Moved: Sports direct wrong item delivered
This discussion has been moved.
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What not to say to customers with a delayed parcel at Christmas.
As I send out a load more parcels at Christmas it's inevitable to get some delays. A couple of recent ones were someone who'd waited over three weeks and no tracking was showing ("did you send it") to another who said my parcel was due to arrive today but isn't here yet can you sort it please (message was received at noon…
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Finding ebay gsp destination carrier?
Sent an item via the eBay gsp which tracking shows as delivered. Buyer says the item has not actually been delivered and is asking with help to try and identify the carrier that would have delivered it. Looking at the tracking myself shows me nothing regarding the name of any carrier. Is there a way to find out?
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Ebay return
Just a question about returning an item that didn't work/fit, I requested a return and was immediately sent a return label by I presume ebay, I took the item to the post office where they said the postage was not enough for the weight, it was for 100 grams and the item is 140 grams and also the QR code was not valid. I…
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Moved: New flat roofs still causing leaks
This discussion has been moved.
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RM tracking not moving!
I am waiting for 3 items to be delivered by RM 48 and not one of them is updating or even started the journey according to tracking. One is from ebay that was bought a week ago and no tracking info from ebay and RMsaid posted Thurs but nothing since. The other 2 are a similar story but bought from separate online…