-
Late Delivery Rate
I know this topic is regularly revisited…..but anyway I noticed my late delivery rate was not 0% (I literally have never posted anything later than the day after payment in 20 years). Clicking through I found it was an item sold & paid on Sunday evening, posted Monday morning, 2nd class LL. Happens to be one that was…
-
MVL discount options being withdrawn from private sellers Jan 2025
It’s being reported that from 20th Jan the discount option for MVLs when a customer buys more than one item is being withdrawn from private sellers. They will remain for business sellers. As soon as I can find a proper link I’ll post it. There does seem to be a definite move to completely differentiate business and private…
-
Moved: vision express return
This discussion has been moved.
-
EBay charge when buyer cancelled ?
Title says it all really - can’t see what the charge of 5 pounds odd is for - item was 370 pounds and buyer asked to cancel - no listing fees no selling promotions no subtitles?? - what’s it for ? thanks Happy Xmas !
-
Personal account or Business account?
Hi all, I've had a eBay account since 2001, I've only ever used it for purchasing and I have a feedback score of 338 (100%). I'm looking to start selling stuff on eBay (as a reseller) and I'm just trying to figure out how best to go about this. Should I convert my account to a business account, or should I create a brand…
-
RM .. Deliveries attempted .. now buyer saying not received
I have had a message from a buyer, who says his parcel hasn't arrived. Checking on the reference number on the receipt, Royal Mail indicate that two delivery attempts have been made (see image). I replied politely to the buyer stating that RM usually leave a calling card and suggested he contacts his local PO or sorting…
-
Ebay Collection Only But No Address
Bought a collection only item and the seller hasn’t provided an address to collect from, just a location/region and 6 digit code. I’ve requested a pick up address via message with no response. I’ve asked eBay to help via a INR case and buyer just responded with ‘You need to collect the item” I am missing something here?…
-
Moved: Sports direct wrong item delivered
This discussion has been moved.
-
What not to say to customers with a delayed parcel at Christmas.
As I send out a load more parcels at Christmas it's inevitable to get some delays. A couple of recent ones were someone who'd waited over three weeks and no tracking was showing ("did you send it") to another who said my parcel was due to arrive today but isn't here yet can you sort it please (message was received at noon…
-
Finding ebay gsp destination carrier?
Sent an item via the eBay gsp which tracking shows as delivered. Buyer says the item has not actually been delivered and is asking with help to try and identify the carrier that would have delivered it. Looking at the tracking myself shows me nothing regarding the name of any carrier. Is there a way to find out?
-
Ebay return
Just a question about returning an item that didn't work/fit, I requested a return and was immediately sent a return label by I presume ebay, I took the item to the post office where they said the postage was not enough for the weight, it was for 100 grams and the item is 140 grams and also the QR code was not valid. I…
-
Moved: New flat roofs still causing leaks
This discussion has been moved.
-
RM tracking not moving!
I am waiting for 3 items to be delivered by RM 48 and not one of them is updating or even started the journey according to tracking. One is from ebay that was bought a week ago and no tracking info from ebay and RMsaid posted Thurs but nothing since. The other 2 are a similar story but bought from separate online…
-
Suddenly close to ebay tax threshold
I apologise if this has been covered a lot, I have had a good look through the forum and haven't been completely sure as to the answer: My wife has sold personal possessions on ebay throughout the year just to get rid of stuff in the house- no issue. However an item she sold got quite a good return and she realised that if…
-
Mistake. Sent return without tracking!!
I have received a full refund offer from paypal if I return item worth £52 to Spain. While completing details on Evri
international they asked for recipient's email address. It was marked *
so I couldn't proceed without one. PayPal agent (on messaging) told me I didn't need one,
and to use alternative carrier such as…
-
last posting dates for Christmas
These seem quite early this year, so be warned. Royal Mail Get ready for Christmas 2024 │ Royal Mail Group Ltd Evri Last Posting Dates for Christmas 2024 | Evri Yodel (remember they already have capacity issues) Key Shipping Dates DPD DPD Online Christmas Schedule 2024 feel free to add more. It might also be worth…
-
Items that go continually unpaid?
This is a thread we've had before, but I decided to post again as I have another 'unlucky' item. I don't know if other people have ever experienced this but occasionally, and it is rare, I get an item that does sell and never gets paid for, more than once. I currently have an item on my private account, not a popular one…
-
Buyer not collecting EVRi parcel
Last week a buyer bought two items from me. Initially they were listed with Royal Mail delivery, but combined the weight was well over the 2kg limit for a small parcel. I messaged the buyer stating that the combined weight would mean they would have to be sent using EVRi. I noticed there was an offer on, with very cheap…
-
Sending parcels to Ireland - What to do?
On two occasions recently I have attempted to send books, via normal Royal mail, to the Republic of Ireland. I correctly completed the customs declaration and stuck it onto the parcel, and paid the correct postage (over £10 in each case). The same thing happened each time: After six weeks the parcel was returned to me,…
-
eBay Changing Settings. Lost ALL my December sales!
Alert all eBay sellers! I have been a seller on the site for 22 years. In November I changed a single listing, donating 100% of sales to a charity. I have just now realised that ALL my sales in December were then set the same way! eBay changed ALL the defaults on all my listings without notification! The charity donation…
