-
Royal Mail Collect
After having problems with EVRI collect service I decided to try The Royal Mail Collect option (I’m disabled so find it difficult to go out) but they haven’t collected. I have confirmation emails and typed my own labels. Do you think they will collect tomorrow, if not, then what? Annoyingly I had a Royal Mail parcel left…
-
Can I report a seller for pestering? If so then how?
Bought an item from a seller last SUMMER. Not a great experience so left appropriate negative. Seller gave me some speech about how they're a small time seller trying to provide for their family, yada yada yada, can I remove my negative. Then they messaged me again & again. I ignored the lot of them. 5 months later, it's…
-
Shriftsaving Ebay Private Seller - Fake Products Inc Molton Brown etc
Looks like loads of us have been done over by Shriftsaving on ebay..... I reported it months ago and no action was taken by Ebay....... Hopefully word of mouth will spread .
-
Ebay Commerce UK Limited and identify fraud
My wife has never had an account with eBay or bought anything from them. She received a demand letter from Moorcroft Debt Recovery Limited yesterday. We telephoned Moorcroft yesterday and established that Moorcroft was acting correctly but that the underlying eBay claim was the subject of identity fraud. We then spent 90…
-
EBay not received
I bought an item from eBay which I did not receive. The seller posted it with verification and it has a tracking number. I think it was left either in my drive or in the wheelie bin ( very common). If it has been taken, what are my rights? Does the seller have to refund because they left it in an unsafe place? Or am I…
-
eBay: item delivered but not to my house - resolved
Hi I'm waiting for a delivery from eBay, sent RM tracked 48. I got a message earlier today that it had been delivered at 10:28. But I haven't got it. I messaged the seller and they have sent me proof of delivery - which is to a house the same number as mine but not my house. The seller says: Is it my responsibility to…
-
eBay returned item damaged partial refund conundrum
For the last couple of years I’ve
been selling off some of my personal vintage collectables on eBay with over 50 sales
without any problems. Last week I sold an expensive item
(£175) and within an hour of the buyer receiving the parcel they had started a
returns claim due to ‘item not as described’ the details in the claim…
-
No way to contact eBay Business Seller
I've received an order from a UK Business Seller today (100% feedback from 8.4k sales), but they have sent the wrong item (I've double checked the listing etc). Normally I would message the seller with pictures etc and arrange a solution (ideally to exchange for the right item). However, they seem to have disabled all…
-
Swatch Omega Watch Bought At Auction
Hi, Last week I bought a lot of two watches from an auction house in Taunton, and one was a Swatch Omega Watch. When I received the watch last Saturday in the post, I then discovered the watch was a fake and not the original watch. The auction house description stated Swatch Omega Watch and did not say style off, or just…
-
'dispatch overdue' glitch
EDIT as sort of resolved. I got through to live chat and after a brief discussion with 2 different reps was told 'Please be assured, I can see that it is a temporary technical issue. It won't impact your account.'. Apparently if it is still there next week I should contact them again. So the usual 'we don't know what's…
-
Ebay listings to start appearing on Facebook Marketplace in the USA
There is a test in the USA, France and Germany where Ebay listings are appearing on Facebook Marketplace. OK, it doesn't apply to the UK yet but what starts elsewhere usually ends up here. It's all free at the minute but I'm sure Ebay will find some way to monetize it.…
-
eBay Seller help please
Having a nightmare with eBay. I recently sold an Apple Watch and then an iPad to two different buyers. Then, the first buyer got in touch with me to say the Apple Watch wasn’t in the package, instead there was a pink jumper! Later the same day the second buyer got in touch saying that the iPad wasn’t in their package, but…
-
eBay private seller buyer protection fees
Hi all, I was looking to help my wife sell stuff on eBay as a part-time venture. She is a stay-at-home mum and it was mostly going to be a hobby for her but of course the money side of things is a driving factor too. I was advised to start off as a private seller to test the waters really. Once she has got the hang of…
-
EBAY - CASH ON COLLECTION - SHOULD I AGREED
Hi, sold my oven on ebay and the buyer has asked if they can pay cash on collection. Any risks/word of warning. Should I agree Ebay policy is they removed the cash on collection option and if you collect the seller has to scan a code from the buyer to say collected. From the rules if the buyer then decides something wrong…
-
eBay Glitch "Withdraw" in grey
I have contacted eBay via phone and yes there is a problem paying out your funds unable to say how long it will take to find a answer! see picture "Withdraw" is permantly in grey can not use. I use eBay on my Desk Top and Phone App both still have same problem. Anybody else with this problem?
-
AnyVan or Shiply? Local furniture delivery.
I haven't used a furniture delivery service in the last couple of years, so which is currently best for prices and reliability? I tried a local man with a van because the furniture is only 7 miles away, but the price was more than the furniture is worth!
-
Item lost in post, missing item case filed via packlink
Hi, I am the seller, £150 item lost in transit. i have sent off the documents and Packlink is investigating with the carrier. Can take 30 days. so my question is do I ask the buyer to wait or open a case? He has been very patient and waited 10 days to first contact me….
-
Ebay used item prices bonkers?
I had a need for a gadget that has at least 6 variations with the same model number. Spec changed over the fairly short production run but the same model number, 2 obvious visual changes but the several options are only identified from the serial number label. Originally £150 but they have not been made for at least 12…
-
Selling higher end white goods - advice needed!
Hello all, and a Happy New Year! I recently won a Fridge Freezer, that retails for over £2,200. Due to its size and inconvenience, I was thinking of selling through Rehome, but I don't know if anyone had any experience with them, or what percentage of the sale they take. (The fridge Freezer is still in the box and brand…
-
Have Returns Process/Charges changed on eBay?
I'm wondering, did the returns process change on eBay?I ordered an item the other day that was listed as new but when it arrived it had rust all around which was not indicated anywhere in the description. I messaged seller and informed them that I will have to return the item. The seller is private and accepts returns (Not…
