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Sellers now able to change estimated delivery date after purchase
Not sure if this is a new thing or if I’ve just never had it happen before. Purchased an item on 20th Oct with an estimated delivery date of 1st-2nd Nov, a couple of days after I purchased the estimated delivery date changed to 2-3rd Dec which I wasn’t happy with, and wouldn’t have purchased if that had been the date shown…
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Glitch or buyers not reading descriptions?
I have just had a perfect example of someone not reading item description, and can't make out why they can't see it. Selling a widget that comes in various sizes, so my item description clearly states full measurements , I also have a couple of photos of my hand with said item (it's a small widget and holding it in a photo…
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Missing Ebay delivery - Ebay and PayPal won't help
I purchased an item from Ebay and it was delivered by Yodel. The item was left out by my bin even though I had specified for it to only be left with my neighbour if I was out. There was no card left and I only realised it had been delivered when I received an ebay notification. The parcel wasn't there when I got home in…
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Crosslisting on other sites
Im looking at using other sites for personal items and selling as a business, I currently use ebay and amazon for business selling. I sell things sold in shops (media/toys/clothes/etc) I was planning on using ebay and vinted to list things and was just wanting to know if i should list on other sites (FB, Gumtree, Etsy,…
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How should I respond to this return request?
Hi all, Never has this before!! Gaming CPU sold (brand new and sealed) to a buyer on 7 Jun 2023 (yes, over a year ago!) Received a message today from the buyer stating the CPU is no longer working and he wants to return it for a refund! The CPU does come with an Intel 5 year warranty I believe. Should I just refer him on…
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eBay debt of £5,700+ that they won’t help provide a solution for my blocked/permanent suspended acco
Having recently been made a business seller I worked really hard over a 3 day promotion period, I managed to sell 7 watches totalling £17k. I followed the instructions when labelling each package and they were all going separately to their authentication department. The address screen explained it was essential I put in…
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Sold as Seen advice
Morning, A mobility scooter has been donated to the charity I work for and assuming the safest way to sell it would be ebay. I'm worried about scam, eg the payment being taken back but also I need to correctly word the advert to show that its sold as seen. In good working order and excellent condition. So I really dont…
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Using PayPal on site like Timu rather than my own bank details
hi, having looked at Temu etc, I am reluctant to use my own bank details to make a purchase. I was wondering if it would be better to use PayPal, that way it would be more secure. I was wondering what peoples experiences with PayPal have been like in addition would there be an alternative. Many thanks
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Ripped Off
Hi everyone, just looking for some advice. I have used ebay for many years, but haven't sold anything for a while now. I have been decluttering at home & had a few items I no longer wanted or needed so thought I would sell on ebay. One was a sub woofer speaker worth around £300. Eventually someone bought it & I agreed to…
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UPS - courier company from hell
Ive a friend in the US who posted me items. They were a gift so no customs charges. Cleared UPS Stansted and now stuck in UPS Castle Donington. The useless UPS tracking appeared to show they were back in some sort of customs hold! Rang their hideously incompetent customer services and was told three different "updates".…
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Ebay Sales
When do ebay start reporting to HMRC the revenue which is achieved via selling online? This year I have made £1,020 worth of revenue, should I add the value in my self-assessment?
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Evri using children to deliver parcels
On several occasions I've had Evri deliveries which have been made by a child. They simply drop the package on the doorstep, in full view from the street (without ringing the doorbell or knocking), record the delivery on their phone/device, then walk away. I have advised Evri about this in the past - and sent a screen…
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EBay problem
Hi everyone With all your eBay experience I’m hoping someone can help i bought an item which had a small issue. It was a lip gloss that is like a lipstick. When I used it I noticed there was a crack and it broke at the bottom. This is not an uncommon problem with lipsticks and I loved it so thought I’d keep it When it came…
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On-Line Shop on Marketplace
Searching for a 'sewing machine near me' (Newcastle), I Messaged a seller asking if their item was still available. The response was that they were an on-line shop whose warehouse is at Unit 1, Minton Distribution Park, SP$ 7RT. No company name was given. They sell new items, and delivery would be within 3 days Should I be…
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Clock change
It’s that time where I always get confused by ending times. I notice when checking items I listed at 7pm Sunday said they had 1 day 1 hour to go at 7pm Saturday so presumably is building in finishing at 8pm instead. Presumably if they relist which looks likely at the moment they’ll be shifted an hour on permanently!
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Used Samsung Smart TV with screen burn!
Just wanted feedback to decided if it's worth listing the following. So Would you buy and what would you be willing to pay via eBay for my used 10 year plus Samsung 43" smart TV in full working order,(original price about £400+) except has some screen burn IE near top to middle of screen from left to right has white…
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VAT on Shipping from Auction House, PLUS a Delivery Charge!
I have bought several times from a certain auction house. I don't really understand why VAT is charged on the shipping/postage price, but have been OK about paying it, as their shipping prices are/were reasonable. However, on my most recent invoice, I have also been charged a further, VAT-free amount, itemised as…
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EBay items cancelled
I’ve been an eBay buyer for years and buy quite a lot of things. yesterday I got 2 separate emails from eBay saying 2 sales had been cancelled. One was for a spray scent which had apparently evaporated. The other was for a dress and it wasn’t clear why it was cancelled. I’ve had the money refunded already I haven’t come…
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Pre Pay VAT on purchase from USA?
I hope this is the right forum section, I couldn't find a better fit. I want to buy a type of in-ear monitor from the USA. They are using the HS code 8518.30.2000 and according to online calculators there is no duty to pay on import, just the UK VAT. However, past experience of buying guitars some time ago from the USA is…
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I'm Set Up To Only Sell In UK, Buyer In USA Wants Shipping Information.
Hello, as the title really. I only sell in the UK on eBay and my account is set up as such but I've had a private message from a buyer in America asking me for shipping information for one of my listings. Should I tell them I don't ship overseas or am I able to do so? I'm worried this may be against the rules because I'm…