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Contact seller question.

Rusty190
Posts: 230 Forumite


I have ordered a couple of items from the same seller, from e-bay earlier this month.
The items have not yet arrived and are not showing as "dispatched" either.
Payment for the goods is showing on my CC bill. Payment is less than £100.
In the meantime, NOT saying there is a connection here but, there has been some fraudulent activity on my credit card.
This has been confirmed by my CC company, and the card has been stopped.
If these goods never arrive, how can I be reimbursed given that the card used to pay for them is no longer active?
If I click on the "contact seller" button on ebay, does the seller gain access to my e-mail address or are all communications routed via ebay?
Many thanks.
The items have not yet arrived and are not showing as "dispatched" either.
Payment for the goods is showing on my CC bill. Payment is less than £100.
In the meantime, NOT saying there is a connection here but, there has been some fraudulent activity on my credit card.
This has been confirmed by my CC company, and the card has been stopped.
If these goods never arrive, how can I be reimbursed given that the card used to pay for them is no longer active?
If I click on the "contact seller" button on ebay, does the seller gain access to my e-mail address or are all communications routed via ebay?
Many thanks.
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