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International purchase - shipping to UK
I'm looking to purchase a piece of camera gear - can't find it anywhere in the UK unfortunately. The item is £400. I have found one on eBay - new - for £399. Free shipping from China. Seller has over 1200+ feedback. Contacted the sellers to ask about customs and VAT charges etc, and they state they put a value of 110USD on…
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Vat paid - international sale
I've had a buyer ask me to add express shipping to one of my listings (as the gsp program can take a while for delivery) Buyer has paid for the item and I'm just about to send it. On the sales page it shows "Vat Paid: IOSS 123456ABC" I can see the buyer has paid £30 in vat to ebay. I've tried booking the parcel with both…
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Seller underpaid postage
I bought an item on eBay and it was shipped, according to the tracking provided, two weeks ago. Last Saturday a paper note was delivered by a postman saying that there is a parcel for our address, with postage underpaid, and we should pay £3.50 for an item to be released to us. There was no tracking number on the note, so…
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Post Office, Royal Mail, blame each other but......
I ordered a pair of slippers from eBay. I get a card through the letter box from Royal Mail "The sender did not pay the full postage, pay £3.50". Contact the seller, they send me the proof of postage from the Post Office, same tracking number, weight stated. Look up the phone number for my local parcel depot, phone, wait…
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Selling gold - scrap value or as a piece of jewellery?
Hi - I've been asked to find out if it is better to sell my Mum's gold charm bracelet for the scrap gold value or to try to sell it as an item of vintage jewellery. The total weight is 52g, although there may be one charm which is not gold (a long service charm from my Dad's old company). The chain was bought in the mid…
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Issues with Verification for Limited Companies on Vinted Pro
Hello! I'm posting here as I am having issues with Vinted Pro. I got approval quickly to sell on Vinted Pro however now I've hit the payment threshold I need to get verified for myself and my business. After over 20 attempts and over £8,000 being held by Vinted I am getting quite frustrated with the process. Wondering if…
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What is the procedure when a buyer is not at home 3 times and the parcel is returned to the seller?
I've never had this happen before so just wondered if someone can enlighten me please. I posted a parcel and the buyer left a note for the courier to leave the parcel behind her bin on her own drive. The courier didn't leave it so tried again a second and third day, each time ignoring the buyer's note of where to leave the…
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How to take legal action through the Small Claims Court against Ebay seller?
I recently purchased a Bristan Shower Valve on Ebay that was sold to fit a certain size of existing pipework but when it was received the wrong size had been quoted in the seller's description. I asked for a refund but the seller refused and when I enquired with Bristan they confirmed that it was not their product. I…
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Returning a counterfeit item
Hi all, Did eBay remove the "Does not seem authentic" option when returning items? I bought a sealed video game and it's a fake copy. As soon as the game has been delivered today the eBay seller became inactive and can't access the item page or user history. So they knew what they are doing. I just went to my order details…
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Icon `listings with watchers` disappeared from one account
Some time ago I found that the icon` listings with watchers` suddenly disappeared from my account which means it is tricky to see if there are any watchers on my listings. Ebay`s response was to say they could see it on their p.c`s! I can go into filters and find out that way but it is more laborious. Has this happened to…
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ENCHANTEDDEALS
I am considering buying an item on eBay for about £10. I am being offered a £1 discount as below. Should I be wary that this discount might commit me to something further? Thanks Edit: On further investigation it appears to be something that the seller offers on all his items so is probably nothing to worry about. I will…
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eBay charity listings
I have created charity listings on eBay for a few years as a private seller. If a buyer bought something for £4.30, eBay waived the fess and all of the money went directly to charity. Now if a buyer pays £4.30 for a charity item, the charity only gets £3.45, the other 85p goes to eBay as a buyer protection fee. I'm not…
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Trouble Buying Stamps
Has anyone else had trouble buying large letter 2nd stamps from the post Office?
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Can we still pay by card for postage on EBay?
I have funds on EBay and just getting used to their postage changes. Does anyone know if we can still pay postage by credit/debit card or must we buy through EBay? I use my M&S credit card for absolutely everything because they send out vouchers in the form of £s off. Even lots of small postage prices can help to add to…
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Ebay Permanent item location UK
Do any members know how to fix Ebay so that the item location just stays on the UK all of the time, I get fed up resetting it. I have Googled this problem without success. I'm sure that my PC was set up this way but I had to do a reboot and now I have lost the permanent UK item location.TIA
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eBay Removed Negative Feedback I Left for A Seller
I have 100% feedback on eBay and have been there since 2014. I purchased some A4 260gsm photo quality paper from an eBay seller. When it arrived I weighed it. It didn't weigh what it should have. It was the weight of 240gsm. Inside the front of the cellophane wrapping was a sheet of A4 with the sellers brand on it and a…
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eBay price search not working
Not sure what's going on with this. I have an item that i listed at £22.49 After the buyer fee is added it shows on ebay as £24.11 If I copy & paste the item title into the search bar it is the first (and only) listing returned in the search results. If I go into filter and set a price range of £22.25 to £25 the item no…
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Vinted clothing sales
Has anyone heard about the tax that will be on old clothes sold on vinted and ebay? i'm a single working mom, and have sold on there for a bit of pocket money for past 2 years. unsure on the tax implications, it's not a lot of money but don't want to get in trouble. thanks
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How do I find the buyers address?
I use Royal Mail to send my items sold on Ebay and buy the postage and print the label online. I have an item I want to send out today but I think the address may be to one of these lockers rather than a home address. When I try to print the label the system tells me the address is wrong because there are over 35 digits on…
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Demand from eBay to verify my account
Is there any way around this? Been a customer since 2007. Only a buyer for last few years....some of you will understand that decision. I don`t have a smartphone up & running & my camera-desktop PC connection has failed, the problem is within the PC gubbins. No way I want to provide a poxy company with my mug shot, private…
