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ebay buyer messing us about. UPDATED - SOLVED.
Just looking for a bit of advice. Last week we posted an ad selling a motorcycle. As it was a big item we stated cash on collection only. Right at the last minute a chap made a bid which was the winning one. He had not asked any questions or anything prior to bidding. Once the auction ended I messaged him to ask when he…
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FREE LISTING email alerts - no chat
The purpose of this thread is to set up an alert when there is a free listing weekend. Let's keep it free from chat as far as possible to avoid too many false alerts Please scroll to the top of the page and click 'Thread tools' on the right. There you will get an option to 'Add subscription', Then when anyone at all gets…
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FEDEX outstanding amount
(Image removed by Forum Team) This is the third letter I have received asking for payment on a purchase I bought in June. The FEDEX guy said it was a scam but don't want Bodger and Biffer on my doorstep. The first letter was for unpaid duties but the seller assured me they had paid the import fees and taxes. The first…
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Bought dvd tv series - it's very obviously pirate, what to do?
I bought an old BBC tv series on dvd from foundthatfilm.co.uk Paid £35, by PayPal. It is very obviously a pirate copy, a recording of the programmes being shown on a TV screen, poor images and awful sound, badly photocopied sleeve, white paper labels on the discs. Obviously I'm going to email for a refund, but I'm assuming…
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Vinted refunds not happening
I buy a lot on vinted and get a lot of refunds from people not posting or changing their minds on how they want to post e.g postage they originally charged not enough to post. Anyway, I’ve just discovered in the last 2 months about £50 owing to me through refunds that vinted have said they have done, but are not in my…
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Ebay has wrongfully accused me of selling fake items and banned me any advice.
I recently received an email from Ebay saying one of my listings was for a counterfeit item. I obviously got in touch and assured them it was not. They were not interested and suspended my account permanently. I have had an account for over a decade with 100% positive feedback. I was just approaching 10'000 feedback. I…
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As a seller on ebay, should I just accept returns on all my listings?
I guess my question is twofold; one part around the pros/cons of accepting returns, and one part around whether being a 'Top rated seller' on ebay is worth it. But some context: Been on ebay for a long time, nearly 25 years. I'm just a private seller though, but I am using it a lot at the moment as I'm disposing of a large…
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Ebay non sale but collection agency
Hi I thought I had sold my first item on ebay a while ago, only to be told my account had been suspended. Therefore I never shipped the item to the buyer and never received payment. Ebay are chasing me for the full amount and delivery charge of £103.00. I never received phone calls, just a collection notice email from Ebay…
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New ebay account - how do I change the listing template to the classic view (using PC)
Hi, I've set up a new account as my current one constantly locks me out because ebay have applied 2-Factor Authentication onto it but 99% of the time just doesn't send me the login text. I've therefore reluctantly started from scratch with a new account which allows me to login without any faff. The issue I'm having though…
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Many thanks for getting this far and reading my concern 😕
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Posting to a postal locker/store collection
I’ve some friends who are touring UK in a campervan for a celebration. They’ve given me their route/schedule and I want to send some surprises to them that they can collect along the way. Initial suggestion was that I could post to an InPost locker and send them the code but the InPost app suggests that’s not currently an…
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Best option for return and refund of £1,000 Hifi?
As title, I buyer I don't entirely trust has kicked off and messaged me a £1,000 Hifi "smells of burning". There is a possibility it was damaged in transit by Parcelforce - sent insured up to £1,500, and it's not just buyer's remorse. What's the best option of organising a return and refund once the item has been checked?…
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End of Nectar points spending on eBay?
This looks like it means the end of converting Nectar points to eBay vouchers from 1 Sept 2024. Am I right?
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Vinted postage option glitch
I’m not sure how many Vinted users there are on here but posting in case it gets picked up by Google. The various groups and Vinted chat groups are full of people complaining that the postage options have glitched and sellers can no longer opt out of any of the options. Users are getting different responses from Vinted…
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No more cash on collection allowed from 1st October
On the latest update from ebay see here ebay reducing free listings for private sellers — MoneySavingExpert Forum There's an additional bit which I suspect will be overlooked. Scroll down past the bit about listings and it mentions cash on collection. Removing cash on pickup for local listings Many sellers offer free…
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eBay return item - QR code?
I want to return an eBay item, but I don't have a printer to print the return label. There is an option to use a QR code to show at the Post Office so they'll print the label. Would the Post Office accept a photo of the QR code on my phone or is it necessary to download the Royal Mail app and create an account to scan the…
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ebay coupon £5 of £50 spend - does this include postage?
I have a coupon on my ebay account which states I can get £5 off if my purchase is £50 (or above) I'm looking at an item at £45 + £6 postage. Would this qualify for the discount as the total is above 50? Or would the item itself need to be £50?
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Selling a Car on Facebook
My brother is getting his car ready to sell on Facebook. As he will be asking approx £4000 what is the safest way of handling this? He was planning on asking for a Bank Transfer. Is this a safe method?
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lost item by royal mail, tracking shows pending, claimed from royal mail they have declined.
hi all, im after some advice, i sold a backpack on ebay, it was new in that it hasnt been used and had tags on it. after 7 days of posting it the buyer said he hadnt received it, i checked the tracking (sent royal mail 24hr tracked) and it was showing as ''running behind -This item was delivered to our Customer Service…
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Protecting yourself against scammers - on FB Marketplace & PayPal
I'm selling some items at the moment, not on eBay but on FB Marketplace. One particular item (digital camera) always keeps drawing the same sort of audience. I'm aware it's 2024 & we need to be careful what we say these days so as to not offend others so I'll let you fill in the blanks on that one. One person who's…
