Help thread for 4th Feb 48hr hold for payments

I thought that it would be useful to have a new thread just for the 48 hour hold on funds to point any newbies or worried existing users to from the 4th Feb. I am sure many private sellers  will be unaware of this change or do not gully understand it and may post on MSE for clarification and hopefully a dedicated thread, just for questions might be useful. I'll start a separate dedicated thread for the Buyer protection fee.

The main announcement was made as follows, and this has been a banner on private seller accounts for about 3 weeks now.

Getting paid for items you've sold | eBay

Starting from 4 Feb 2025, sales proceeds of private sellers will become available via eBay balance, 2 calendar days after the order has been successfully delivered, unless subject to a hold. See more information on the changes below.

Changes to when you get paid beginning in February 2025

Starting 4 Feb 2025, eBay will typically make the sales proceeds of private sellers available in eBay balance after the order has been successfully delivered, unless subject to a hold. These are the criteria we'll use to determine when an item has been successfully delivered:

  • For tracked deliveries, funds will be available 2 calendar days after we receive confirmation from the tracked service that the delivery was successful
  • For local collection, funds will be available within 24 hours after you enter the 6-digit confirmation code the buyer received by email, or when the buyer scans the QR code
  • If the item includes Authenticity Guarantee, funds will be available within  24 hours after the item is successfully authenticated
  • For items sent via Global Shipping Programme, funds will be available within 24 hours after the item is delivered to the UK Shipping Centre
  • For untracked deliveries, or tracked deliveries when there is no delivery confirmation, funds will become available 14 calendar days from the order date

Your funds will appear as Pending in the Payments tab in My eBay or Seller hub until the order is successfully delivered, and any applicable holds have been resolved. If we place a hold on your funds, it will usually be resolved within 30 days, but in some circumstances it may take longer.

For more information, please refer to the Payments Terms of Use.



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Comments

  • Langerhan
    Langerhan Posts: 131 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    I'm glad that untracked deliveries are still available and have my fingers crossed this means the new postage system won't be obligatory on the 4th.
    Mortgage start date: 01/10/2021
    Original mortgage debt:
    £128,000
    Remaining debt (05/04/2025):
    £85,599
    Daily interest: £2.88
    Mortgage debt end of 2023: £101,528 | Mortgage debt end of 2024: £88,876
  • soolin
    soolin Posts: 73,763 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Langerhan said:
    I'm glad that untracked deliveries are still available and have my fingers crossed this means the new postage system won't be obligatory on the 4th.
    There is no date as yet for the simple postage to be introduced, I suspect ebay will allow the 2 changes occurring on the 4th to settle down and then announce the date for the next change.  
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 73,763 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have any private sellers sold anything since this was introduced and can update at how the process looks from their side? 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • se2020
    se2020 Posts: 529 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    soolin said:
    Have any private sellers sold anything since this was introduced and can update at how the process looks from their side? 
    I sold an item yesterday morning. 
    Process was the same as normal and the funds showed as cleared in my balance by yesterday late evening. 

    This was not in the electrical category though.
    I wonder if the payment hold is being treated the same as the buyer fee and only introduced in the electronics category so far?
  • soolin
    soolin Posts: 73,763 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    se2020 said:
    soolin said:
    Have any private sellers sold anything since this was introduced and can update at how the process looks from their side? 
    I sold an item yesterday morning. 
    Process was the same as normal and the funds showed as cleared in my balance by yesterday late evening. 

    This was not in the electrical category though.
    I wonder if the payment hold is being treated the same as the buyer fee and only introduced in the electronics category so far?
    That’s interesting thank you, I wonder if others have found the same. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • in_my_wellies
    in_my_wellies Posts: 1,676 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I sold an item this morning. The funds are showing as available

    The biggest irritation I have just now is having to sign in every time I load an ebay page, other than 'sell it yourself'. I make sure the 'keep signed in' box is ticked yet still I have to sign in to every page. Once I can understand to read the payments etc, but no need to repeat for every section within two or three seconds - driving me nuts!
    Love living in a village in the country side
  • se2020
    se2020 Posts: 529 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    I've got a couple of items listed in the Sound & Vision category,  they are showing at an increased price now. 
    If one of those sells I'll update this thread but I think that's unlikely as they have been listed for months with no interest at the lower price!
  • coffersd
    coffersd Posts: 9 Forumite
    First Post
    Items sold on 5 Feb and posted today are saying - pending awaiting delivery

    Items sold today and not yet posted are saying - pending in ebay balance 21 Feb
  • MDMD
    MDMD Posts: 1,515 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 6 February at 10:33PM
    I’ve sold two things in past 24 hours, one showing available to withdraw, the other showing available tomorrow 

    Both under £10 if it makes a difference 
  • Krakkkers
    Krakkkers Posts: 1,272 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Yes, sold a couple of things in the past 24 hours and no difference so far.
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