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EBay sales cancelled
I bought 2 items 2 days ago from the same seller and paid for them. I’ve just had a message saying the sales have been cancelled. The reason given is “ Issue with buyer's delivery address” I don’t see how that can be. The seller will have been given the same address as all the other sellers I’ve bought from. I’ve bought…
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Different return windows?
Just out of idle curiosity really. I bought three items from one seller at the end of November, two of which say returns accepted until Dec 23rd and one says the returns window closed on Dec 7th. Business seller, all items of exactly the same type just different pattern on each listing, bought together and arrived in one…
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Yodel delivery option not visible on Ebay
I generally send parcels by Yodel, mainly because they have a depot right next to my work, so it's very convenient to drop parcels off there. However In the last week I have listed a couple of items, but the Yodel delivery method has disappeared from the options. Am I missing something glaringly obvious?
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Ebay feedback revision request
I got some negative feedback on a sale i made, sorted out the problem and sent a feedback revision request which the buyer agreed to action as soon as he got it. Sent the request 2 days ago and the buyer has received nothing yet, anyone know how long this takes as the request disappears after 10 days.
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Seller sending a collect only item
Hello all - bidded and won on EBay but honestly never noticed it was collection only - contacted seller straight away to explain and after a bit of forward and backward messaging they agreed to post ( item £450 plus ) - I realise the bid would probably have gone higher if it was not collect only but the seller has not…
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Royal Mail are unbelievable
I received books of 1st class stamps from Royal Mail for a missing parcel, used the stamps to post another parcel and the recipient got a card from Royal Mail surcharging them £5 because they say the stamps are counterfeit.
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Moved: Company refusing refund ?
This discussion has been moved.
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Royal mail Parcel 48
I have a couple of large games I want to list and I believe Royal Mail 48 hour service (online) is quite cheap. I have never used this service, so was wondering how I go about it. Can I print a label off at home, then take it to my local PO, a bit like the EVRi method. Do I need an official Royal Mail account
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Seller communication
Up until recently my metrics for sales were perfect, but then buyers starting giving me low stars for communication, at this time of year I was worried that delayed items would impact my metrics but that hasn't happened, I am at a loss to understand what buyers want, unless they ask a question I have no reason to…
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How do I combine postage on Best Offers please?
Hi, I have a buyer who has made offers on a few of my items and, understandably, wants me to combine postage which I’m happy to do. With an auction format I know I can send one invoice for all items but, as the buyer has to pay immediately for best offer items, I am unable to do that. So how do I combine postage for Best…
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Lovely sellers
I’ve decided, as a buyer, that there’s lots of really lovely eBay sellers out there. I made a lowish offer on some posh skincare products which was accepted. I contacted the seller to thank her for accepting my offer and explained that it was going to be a raffle prize at our pensioners Christmas party. She responded and…
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Ebay balance - how can I withdraw the funds from my sales
Ebay has recently convoluted something that didn't need changing, but making a seller's earnings go into a balance rather than directly to a bank account. I've spent over an hour, tearing my fkin hair out trying to figure out how to withdraw the money in my balance. I have over £150 sat in there and there's no option to…
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Royal Mail Delivery misinformation? Failed delivery at 9:34 PM!!!
Hi all, Royal Mail informed us they were delivering a 24 delivery parcel (so signed for) on 2.12.24 between 7:30am and 7:30pm. So stayed in all day. Dog and doorbell fully functioning. Also, I have ‘bat-ears’. Ie I can hear an ant crawling over cotton wool. So, rather surprised that nothing came. No dog barking. No…
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Ebay purchase not as described? Womens shoes
I purchased 2 pairs of pre-owned shoes, as money is currently tight. 1st pair- size 6 - private seller. I got size 40, so 6.52nd pair- red - business seller. I got burgundy. Photos & title & description are red.I don't like confrontation. I could resell the size 40 pair on Ebay. If the seller had photographed the shoe sole…
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Wow....Scammer contacts his bank after eBay see in my favour as seller
So, good and bad here. Buyer opened a case for a brand new and sealed item, returning an empty envelope for a relatively expensive electronics item on my biz a/c. Couldn't have been more blatant. Pictures were taken the second it was put thru my door. After speaking with eBay at the outset, I was told to send a message to…
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Is this a scam?
I've searched for a similar post to see where to post this but I couldn't find oneI found a parcel delivered by Evri outside my door. I was expecting some parcels so I opened it but it was not for me. It had my address on it and post code, but someone else's name and part adress mangled in with my address. I wasn't sure…
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Some sellers do try their luck
I often trawl through categories I sell in to see what's around, what other people are selling (In case I can grab a bargain to resell) or just to see what items no longer sell. A few months back I sold a rather ordinary touristy souvenir thing probably dating from anywhere between 1980 - 2000, it was mass produced and I…
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Who's responsibility is it to investigate
Hi EBay experts. I'd like some advice regarding lost or mis-delivered packages. Who's responsibility is it to investigate the whereabouts of missing items, the Sender or the Buyer? i recently purchased something that was posted by Royal Mail Tracked. I got a message saying it had been delivered, but it had not arrived at…
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Amazon returns
I have three parcels to return to Amazon on Monday. The postman will pick them up, and he’ll bring the labels. Does it matter whether he puts the right label on each parcel? There’s no paperwork inside the parcels to say what the item is, or who is returning it. Normally, they refund me within a few minutes of the parcel…
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Where can I get HEAVY Duty mailing bags
I usually just buy the 'normal' grey mailing bags, which seem to do for the majority of items. Occasionally though, perhaps if I sell a game or boxed item, I wrap it in bubblewrap, then wrap it again in a used heavy-duty bag, opened up, perhaps after my wife has bought something on line. Those bags always seem very strong…
