Item needs age verification but not facilitated by Simple Listing

janb5

I am selling a box full of picnic settings with enamel handles - 12 settings in all.

Ebay have said I need to relist it stating age verification but there is no facility to do this.

Anyone else had a similar problem and how did you resolve it. please?

savergrant

Is this article any help?
https://www.ebay.co.uk/sellercentre/selling/how-to-sell/bladed-items

Seems to suggest age verified postage services are available and collection should be disallowed

magicmoneyportaloo

"Simple Listing"? I assume you mean "simple delivery".

If an item requires age verification it will be sold outside the Simple Delivery system, but you can buy the postage through eBay. The cost will be more than conventional delivery, so ensure you factor that into your sale price.

savergrant

magicmoneyportaloo said:

"Simple Listing"? I assume you mean "simple delivery".

If an item requires age verification it will be sold outside the Simple Delivery system, but you can buy the postage through eBay. The cost will be more than conventional delivery, so ensure you factor that into your sale price.

I don't see any reference to simple delivery at all. I believe the op is referring to this;
"All eBay sellers now have a new streamlined listing tool with advanced features. Below you will find a detailed guide on how to use it for listing your items"

savergrant

Just tried making a listing and using this as a match i got the option to choose age verified tracked signature services. You can then change the title and description but not the subcategory.

janb5

magicmoneyportaloo said:

"Simple Listing"? I assume you mean "simple delivery".

If an item requires age verification it will be sold outside the Simple Delivery system, but you can buy the postage through eBay. The cost will be more than conventional delivery, so ensure you factor that into your sale price.

Yes you`re right, I meant simple delivery

janb5

Thank you all! Truly grateful and now have listed the set. 

 Ebay Customer Services couldn`t point me in the right direction so that was so helpful!

soolin

janb5 said:

Thank you all! Truly grateful and now have listed the set. 

 Ebay Customer Services couldn`t point me in the right direction so that was so helpful!

Customer service reps are routinely very poor at actually understanding ebay rules and process. If I had followed some of their advice over the years I would have bene long banned by now.