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DHL import duty and VAT error
garymguk
Posts: 5 Newbie
I ordered a camera from Japan on ebay. I received a message on my answer machine from DHL giving me the tracking number and amount owed £53.75. I went to the DHL website, entered the tracking number and paid £53.75.
This morning I received an email from DHL with a different tracking number for the same amount £53.75.
I have spoken to online chat, who gave me a premium number to call as they coukd not help. I spent £5 talking to someone who said he could do nothing, I should contact the seller (I am waiting the sellers reply).
But I think that somehow DHL have have messed up. But I have no idea how to resolve the issue but to pay another £53.75.
This morning I received an email from DHL with a different tracking number for the same amount £53.75.
I have spoken to online chat, who gave me a premium number to call as they coukd not help. I spent £5 talking to someone who said he could do nothing, I should contact the seller (I am waiting the sellers reply).
But I think that somehow DHL have have messed up. But I have no idea how to resolve the issue but to pay another £53.75.
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