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PayPal removed my buyer protection
I received an email from service@paypal.com a few days ago basically giving me a warning that my account has been flagged for opening too many cases with them. Yesterday the current case I have opened was closed in the sellers favour. Reason - “buyer not eligible for buyer protection”. This is despite me providing a crime…
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Promote listing
My listings are getting hardly any views or watchers lately, very unusual for me. I’ve listed the latest one with the promotion option to see if that makes a difference. What success have others had with the promote option?
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What happens .. going on holiday soon but buyer not yet paid for an item
What happens in this situation, please? I am going on holiday at the weekend and have already set up 'holiday time' on ebay to stop sales on Thursday. From 3 days days I have an item, which sold but the buyer hasn't yet paid. Ebay is preventing me fom sending an invoice. If the buyer doesn't pay, say until the weekend, the…
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Ebay 'Best Offer' Option. Does it work for you?
I've always just run and auction and never bothered with Best Offer or Buy it Now. Recently I was searching and found a lot of sellers who list everything with a Best Offer option. So I decided to give it a try on one or two of my items. I usually start my auctions at the price I am happy to let an item go for to avoid the…
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UPS charging me £260 for a parcel that's already been delivered?
Posting here for advice/shared experiences because I can't get through to UPS through phone or email I got a 1kg textbook online that ended up coming from Turkey/Türkiye through UPS to the UK. About a week after it was delivered I get an email saying the parcel is still in the dispatch warehouse and that they won't release…
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Ebay says my parcel is dispatched but it isn't
I sold an item yesterday which I had quoted for postage but the postage was ignored and ebays delivery was paid for by buyer. I had a look at the details yesterday but didn't down load a QR code. Today I have been packing up the item but now it says I have dispatched it. Is there anyway to change the status back to not…
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Fedex complaints
Is there any way of raising a complaint with Fedex? I am trying to get a parcel delivered without much success. They carded me. the card had no tracking number, no phone number and the mypackage website doesn't work. I tried to use the manage my package link, not available. I tried Facebook and got the USA operators. They…
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eBay - faster payouts & lower bpf
Had an email from ebay this morning. (I am a private seller) From 6th Aug funds are to be released within 24hrs of the buyer making payment. The fixed portion of the buyer fee is reducing to 10p. Only 1 fixed fee for multiple purchases of the same item. Sliding scale of a % fee according to item price. The only downside I…
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ebay, 2 deliveries
hi all can anyone advise last week i ordered a item from ebay and delieverd in 48hrs via amazon and its been picked up in the uk, so everything is good so far then 2 days later i get a email (via ebay) my package has been picked up, then kept getting emails giving me tracking number but this time from fedex and now today…
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Buyer wants to Buy it Now, how do I do that?
I have an item which I have relisted. A buyer has messaged me to say she and was out and forgot to bid when the item ended and wants to buy the item now. Im happy for her to do so as I start my listings at a price Im happy to accept. Is there a way to do that? Is the only way to end the auction and relist as a BIN which…
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Have eBay stopped doing live chat?
Could do with chatting with eBay about an item that's no good. Generally you'd return it but for what it is then it's not really the kind of thing to return through the post (even though I'm more than happy to). So I wanted to chat with them to see what they say (I know some times they just issue you the refund anyway -…
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Marking item as dispatched without printing off shipping labels
Hi there, Very recently sold some cinema tickets on Ebay which I emailed to the buyer after they paid, obviously now the item is still showing as awaiting dispatch. How do I change the status that the item has been dispatched without printing and having to pay for the shipping labels for an item which the buyer has already…
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Neutral Feedback : item not received yet, going to Cyprus with Global Shipping
I have just noticed a buyer has left me neutral feedback, with the comment 'item not yet received' It was sold at the end of June and posted off the next day.to the UK eBay hub On Friday (18th July) the tracking says out for delivery, Cyprus It seems a bit unfair to get such feedback, when the item hasn't even arrived yet.…
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Help needed returning an item to Amazon
My son got an item from Amazon which he wants to return. The item is a Satnav which is so complicated to set up and there are no instructions. Even trying to follow the onscreen instructions is impossible. So he has got it ready to return and followed the instructions to print off a return label. The label says 'Cut and…
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EBay "seller" feedback?
Why does ebay want sellers to give feedback? What can a seller say - "I found it uneventful posting the parcel!!!" I fully understand why buyers might want to give feedback that could be usefull to other buyers but what can sellers say? Do sellers on here really leave feedback and why? Sorry for the rant, I am sick of it…
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Is Paypal safe?
I'm selling a motorbike on ebay. The only payment method ebay offer is "cash on collection". Most bidders want to pay a deposit by bank transfer and the balance in cash on collection but one of the bidders has said he can only pay by PayPal. Is Paypal safe?
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Genuine item sold on eBay, manufacture says it fake
I ordered a product from the retailer on Amazon. Decided against using it but couldn’t return due to Amazon policy. (Hygiene). I sold the item last week, shipped and it has been delivered (free postage). eBay have just emailed me to say the manufacturer claim it is fake and therefore the buyer has been refunded. The email…
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So called new item arrives covered in pet hair . What action to take
I bought a pet item from an Etsy business? Seller , who looked good on paper. It was something called a snuffle mat, a plastic grid with strips of fleece fabric knotted in, so you can hide small treats ( eg for dogs either dementia) for stimulation. When it arrived today it was ingrained with pet hair , amongst tne strips…
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Another Simple Delivery question
My items are usually post-free so I print and pay for the label and stick it to the parcel. What happens if I just post it from a normal postbox? To my mind this is no different to sticking stamps on a parcel and using a postbox. It wouldn't be tracked but most items I sold prior to SD went untracked. It's rarely been an…
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Home Insurance For EBay Business
Hi All, I’m looking to set up as a sole trader reselling clothes on eBay to top up my income. I will need to change my home insurance provider as my current one does not cover business use. Can anyone point me in the right direction for an insurance provider please?
