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eBay: item delivered but not to my house - resolved
Hi I'm waiting for a delivery from eBay, sent RM tracked 48. I got a message earlier today that it had been delivered at 10:28. But I haven't got it. I messaged the seller and they have sent me proof of delivery - which is to a house the same number as mine but not my house. The seller says: Is it my responsibility to…
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eBay returned item damaged partial refund conundrum
For the last couple of years I’ve
been selling off some of my personal vintage collectables on eBay with over 50 sales
without any problems. Last week I sold an expensive item
(£175) and within an hour of the buyer receiving the parcel they had started a
returns claim due to ‘item not as described’ the details in the claim…
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No way to contact eBay Business Seller
I've received an order from a UK Business Seller today (100% feedback from 8.4k sales), but they have sent the wrong item (I've double checked the listing etc). Normally I would message the seller with pictures etc and arrange a solution (ideally to exchange for the right item). However, they seem to have disabled all…
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Swatch Omega Watch Bought At Auction
Hi, Last week I bought a lot of two watches from an auction house in Taunton, and one was a Swatch Omega Watch. When I received the watch last Saturday in the post, I then discovered the watch was a fake and not the original watch. The auction house description stated Swatch Omega Watch and did not say style off, or just…
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'dispatch overdue' glitch
EDIT as sort of resolved. I got through to live chat and after a brief discussion with 2 different reps was told 'Please be assured, I can see that it is a temporary technical issue. It won't impact your account.'. Apparently if it is still there next week I should contact them again. So the usual 'we don't know what's…
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Ebay listings to start appearing on Facebook Marketplace in the USA
There is a test in the USA, France and Germany where Ebay listings are appearing on Facebook Marketplace. OK, it doesn't apply to the UK yet but what starts elsewhere usually ends up here. It's all free at the minute but I'm sure Ebay will find some way to monetize it.…
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eBay Seller help please
Having a nightmare with eBay. I recently sold an Apple Watch and then an iPad to two different buyers. Then, the first buyer got in touch with me to say the Apple Watch wasn’t in the package, instead there was a pink jumper! Later the same day the second buyer got in touch saying that the iPad wasn’t in their package, but…
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eBay private seller buyer protection fees
Hi all, I was looking to help my wife sell stuff on eBay as a part-time venture. She is a stay-at-home mum and it was mostly going to be a hobby for her but of course the money side of things is a driving factor too. I was advised to start off as a private seller to test the waters really. Once she has got the hang of…
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EBAY - CASH ON COLLECTION - SHOULD I AGREED
Hi, sold my oven on ebay and the buyer has asked if they can pay cash on collection. Any risks/word of warning. Should I agree Ebay policy is they removed the cash on collection option and if you collect the seller has to scan a code from the buyer to say collected. From the rules if the buyer then decides something wrong…
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eBay Glitch "Withdraw" in grey
I have contacted eBay via phone and yes there is a problem paying out your funds unable to say how long it will take to find a answer! see picture "Withdraw" is permantly in grey can not use. I use eBay on my Desk Top and Phone App both still have same problem. Anybody else with this problem?
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AnyVan or Shiply? Local furniture delivery.
I haven't used a furniture delivery service in the last couple of years, so which is currently best for prices and reliability? I tried a local man with a van because the furniture is only 7 miles away, but the price was more than the furniture is worth!
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Item lost in post, missing item case filed via packlink
Hi, I am the seller, £150 item lost in transit. i have sent off the documents and Packlink is investigating with the carrier. Can take 30 days. so my question is do I ask the buyer to wait or open a case? He has been very patient and waited 10 days to first contact me….
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Ebay used item prices bonkers?
I had a need for a gadget that has at least 6 variations with the same model number. Spec changed over the fairly short production run but the same model number, 2 obvious visual changes but the several options are only identified from the serial number label. Originally £150 but they have not been made for at least 12…
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Selling higher end white goods - advice needed!
Hello all, and a Happy New Year! I recently won a Fridge Freezer, that retails for over £2,200. Due to its size and inconvenience, I was thinking of selling through Rehome, but I don't know if anyone had any experience with them, or what percentage of the sale they take. (The fridge Freezer is still in the box and brand…
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Have Returns Process/Charges changed on eBay?
I'm wondering, did the returns process change on eBay?I ordered an item the other day that was listed as new but when it arrived it had rust all around which was not indicated anywhere in the description. I messaged seller and informed them that I will have to return the item. The seller is private and accepts returns (Not…
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ebay. Free to sell.
maybe final fine details won't be as clear cut as we'd wish but on reading this it looks good. edit: iv'e removed the link to the story as "this is money" appears to have pulled the article. probably waiting for tomorrow when it appears change will happen. oh, my next post is post 5k. better make it a good one. :p
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AMAZON DELIVERY DRIVER CAME INTO MY HOME!
Can someone please help. Yesterday I had a parcel delivered by Amazon. The driver came into my back garden, ignited the sign saying to leave parcels on the chair behind him, opened my first back door, entered my porch, opened my second back door, CAME INTO MY HOUSE, AND INTO MY KITCHEN and left the parcel on the floor! my…
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Knives-International Postage
Hi, I collect antique silver bladed fruit knives. I am unable to send these internationally as classed as a Weapon by Royal Mail. Please can anyone tell me if there are any couriers I could use at all? I would assume that as soon as the item is scanned by Customs then the item will just be seized and destroyed regardless…
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Planned changes to Vinted?
I received two offers on Vinted items in the last day. In both cases accepting the buyer's offer would result in my item price being lowered for everyone. I know how Vinted works so I am not making the error of looking at the listing / price as it would appear to the person I made the offer to. The first time I got no…
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New Year - New Dodgy Buyer
I'm a private seller just selling a few bits from home. Buyer purchased a PC Stick. I had installed Windows and other software on the stick, and displayed images of it from every angle, as well as connected to a monitor showing it in action. Buyer purchased for £70+P&P. I KNOW it was in MINT condition. Here is an image of…
