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Why do all the bigger courier companies have millions of positive reviews on trustpilot...
Yet on other review sites their average score is extremely low? Isn't that evidence of manipulation? On trustpilot you see most of the bigger ones like evri and inpost with millions of positives. However if you look at other review sites like reviews dot io the reviews are appalling only 1 or 2 stars average. If the…
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Vintage Cash Cow -Advice needed
Some time ago I sent two boxes of items to VCC, and they eventually came back with a poor offer, which I declined. (I wasn't expecting market value, I was using them for ease but the offer was derisory so I decided I would prefer to donate the items. ) I requested a return. I received some but not all of my items back.…
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Vinted opening sales to the US
Strange announcement considering all the current glitches, but this has arrived in my inbox from Vinted. I would have thought it would have bene logical to start with European sales- rather than head into US sales with all that entails. From next week, you might spot a few listings or make a sale to US members as we roll…
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Combining postage for SD sales
I am sure this has been asked before but there have been so many changes recently that I am not sure how to deal with this. The last time I sold 2 items (SD sales) to the same buyer was a few months ago when only one label was created and both items showed on the order form. Today I have sold 2 items to the same buyer and…
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VINTED - Letter Before Action
I'm not sure if any of the Facebook Vinted Q&A Group has discussed this latest bombshell with anybody here on MSE. One of Vinteds' sellers has been scammed out of £65 and has decided to take action. It's long overdue in my opinion, what do you think?
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ebay purchase advice wanted
I won an auction for a Galaxy smartphone and paid pretty much straight away the buyer has printed out a postage label using simple delivery but they have not posted the item (5 days ago) and are not responding to messages obviously I will wait a bit longer but should it come to it is an INR the best way to proceed? any…
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PayPal's APM (Alternative Payment Methods) Policy
Paypal has emailed to say it's introducing new policy on Alternative Payment Methods. It's a long message, with lots of info on possible chargebacks and refunds for which I'd be responsible (the policy's principally aimed at sellers). TBH I don't really understand it & cannot find any explanation which doesn't simply…
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DHL import duty and VAT error
I ordered a camera from Japan on ebay. I received a message on my answer machine from DHL giving me the tracking number and amount owed £53.75. I went to the DHL website, entered the tracking number and paid £53.75. This morning I received an email from DHL with a different tracking number for the same amount £53.75. I…
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Vinted returns and customer service?
Just trying to find out if people think Vinted customer service is getting worse? It appears that they have started to take longer and longer to reply to messages on returns / disputes. Anything other than reporting a listing for a removal takes a good few days. I need to get a refund on an item that should never have been…
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OnBuy
We've had a bit of talk about other marketplaces recently. I see reports that OnBuy is fast growing yet as a buyer or seller it never seems to appear anywhere for me. They did aggressively (in a marketing/calling way) try to get me on board a few years ago but it didn't seem like a good fit and wasn't particularly more…
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Money Moral Dilemma: Should I give my neighbour the cash I made from selling their railings?
This week's MoneySaver who wants advice asks... My neighbour asked me to demolish and dispose of their patio wall with decorative iron railings. I did it as a favour and payment wasn't discussed. I took the rubble to the tip, but the railings wouldn't fit in my car, so I listed them on an auction website for 99p just to…
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eBay "Buyer Protection Fees" (New charges for buyers from private sellers) - Details just recieved
Just got my details from eBay. Long story short, putting up private sellers items by 4% of the item price, plus £0.75 and taking it iff the top themselves. Hardly unexpected! :/
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Evri parcel shown as delivered but actually lost
I'm at my wits end with Evri!! I sold an item on eBay and against my better judgement decided to use Evri for the delivery. I printed the label and dropped it off at my local parcel shop and that's where the fun started The delivery was to a parcel shop but it failed a few times and in the end couldn't be delivered. It was…
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How should I sell this?
So I have an electric bike I wish to sell. Never sold anything like this before... Will be listed at £550, with a view to accepting anything over £500. I intend to list locally - Facebook/Gumtree When a prospective buyer comes to view/purchase, how do I proceed? I'm happy to show the buyer over the bike of course - its all…
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PayPal Goods & Services Fees
Hope someone can help - I'm exploring G&S as an alternative to eBay, but am finding the Fee system is as clear as mud. Some people say the Buyer pays, others say the Seller pays. Then further confusion if the Seller sends payment request vs the Buyer sending payment their end. So if say I factor in/absorb fees and wish to…
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Is there any way I can get Courier's to ring?
I've noticed there's a tendency to just leave the parcel at the doorway then walk away. This despite having a notice on the door asking couriers to ring. I know they are working against time, but it only takes a split second. I don't even expect them to wait of me coming to the door. I can't find any page to insert…
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Do eBay ever remove people selling fake goods?
I don’t find they want to. How do they get away with it?
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Complete mess!
I ordered a screwdriver from Epictools on ebay for £11. They've sold over a million items, good feedback. The item didn't arrive, so I contacted them and filed 'Item not received' request. No response from Epictools, but I see they told the carrier to return the item to them. At the end of 3 days, ebay refunded me. (That's…
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Bike Damaged In Transit - Courier Refusing Insurance
After some advice please - I sent an item via courier which arrived on time, and the buyer did not unpack and build up immediately. The parcel was delivered on Monday, and the buyer contacted me the following Monday to say there was some damage - which would not of been obvious till using the item. (slightly bent wheel)…
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eBay selling rules
I found that selling item was marked as fully described and No returns however buyer stated not as described so eBay advised me that I had to leave with buyer and give him his money back or pick it up and take back so if a buyer decides that he does not want an item after all then he just need say not as described and…
