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Item Lost - 2nd Class
Hi everyone. Quick question. Sent something 2nd class large letter on the 21st of March. Buyer complained on the 22nd saying it had not been received and where was the tracking proof. Item was worth £20 so I sent it 2nd class large letter as advertised and told her to wait a few more days. She's now opened a case to say…
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Ebay- PayPal Bizarre Situation
Id really appreciate some advice and opinions on what is a rather bizarre ongoing situation with ebay and PayPal. I'll use bullet points to try and make an increasingly long story make sense... - 3/3/25 I sold an item on ebay for £200 - 6/3/25 Tracking info shows item delivered and the buyer leaves me positive feedback on…
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eBay deliberately driving away private sellers?
Are eBay trying to get rid of private sellers? It seems a reasonable assumption given recent changes, (withholding funds until delivery 'confirmed', increasingly restrictive postage options, limited feedback options, reduced listing visibility unless 'promotions' are paid for), and now the coup de gras - 'Buyer Protection…
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Postage Refunded if you do not use the postage label
Received this message today and was not sure if it had been covered before? "We issued you a refund for the postage cost of this order. When you purchased this item, you also paid for the postage. However, the postage label wasn’t used, so we’re refunding the postage cost of £3.71. " The seller lived on an island and could…
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FedEx & debt collection agency pursuing me for tax already paid,
Hello, I’m hoping for some advise please. I purchased an item from Alibaba on 4th November 2024. It came to less than £135 so tax was automatically added at checkout, the tax was $18.00, which I paid. The order was delivered by FedEx after a week or so and that was that. At the end of November I received a letter from…
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Vinted withdrawal issues for over two months
I’ve sold many things over the year on vinted and as soon as my item have been successfully received i’ve always withdrawn my funds to my bank account, I never have a build up. My account is verified and never had any issues in the past. I have over £50.00 sat in my cleared funds and i’ve been trying since January to…
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Wilsons auctions 40% + VAT fees!!
I have sometimes bought from Wilsons auction and have got some good items, but if they are auctioning government items they charge 40% plus vat, which is just being very greedy, so is can spoil your day if you get auction fever....
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Refunds from current rather than pending funds
Is this correct? I have sold several items to the same buyer. Postage price was agreed via message in advance (I said I would make a refund of the difference) Buyer has paid for all items but obviously the funds are 'pending delivery ' But, the refund I have sent has been immediately removed from my available funds. Should…
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Bought Dyson replacement Battery from Ebay
Bought battery from EBay 9 months ago just as I was going to use it I was sent a email from Ebay saying it was a fire hazard and not to use No one is now taking responsibility of returning money help
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ebay delivery
This discussion was created from comments split from: EBay Simple Delivery.
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VINTED - Letter Before Action
I'm not sure if any of the Facebook Vinted Q&A Group has discussed this latest bombshell with anybody here on MSE. One of Vinteds' sellers has been scammed out of £65 and has decided to take action. It's long overdue in my opinion, what do you think?
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Merged: Simple Delivery- how do I opt out.
This discussion has been merged.
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Sell Similar reverting to Simple delivery
I've created a listing changing the simple delivery to custom postage options. If I try to list another item using the sell similar option all the postage reverts to simple delivery again. Is there a workaround for this?
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Stolen ebay parcel
I have sold an item on ebay, the tracking says it has been delivered. The photo shows it dumped in the gateway at the end of a long drive. You can barely see the house in the distance. Buyer has contacted me to say they have not recived it and they think it has been stolen. I used Royal mail tracked 24. I did NOT specify…
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Lucid ID & WEEE ID
Apparently we need these to sell to Germany and EPR FR for France, I am totally confused, is this for a lot of selling there or just one thing every couple of months. Might not be worth selling to those countries it seems a lot of faf. What do you do?
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DHL - complaint
Sold an item on Ebay and despatched using DHL and paying for insurance as the item was c £150. It arrived completely damaged and wrecked. Had to make refund to buyer. Tried correspondence and claiming via DHL under the terms of the insurance . I got absolutely nowhere. Is there any time limit on these claims if I use Small…
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Global Shipping Programme - parcel lost
I sold an item on ebay using the GSP - a buyer in the US won the auction; I sent the parcel to the hub in the UK, which was then sent on to the US. However it appears to have gone astray on the other side of the pond. The buyer hs understandably raised a case (he contacted me first, and I advised him to do so if he got no…
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BPF & Postage Refunds
If a buyer purchases from 2 of my listings and I can post both items together for the same price then I refund one lot of postage. Firstly, I am assuming, if I send a partial refund of £10 (for any reason) then ebay will also refund the corresponding amount of the BPF? So the buyer would recive a £10.40 refund? Secondly,…
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Final price 'adjuster'
https://ebaybuyerprotectionfeecalculator.uk/If, like me, you're sick of having to work out the price of you BIN listings. This handy tool does it for you.
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Vinted is there an ombudsman!!!
So brought my son a pair of walking boots a parcel with my name and delivery address came filled with cheap shien tat and bits of plastic I raised dispute immediately and sent the requested pictures and explanation this was all done within the 48 hour time period! you can imagine how furious I am to see that vinted have…
