-
Vouchers being added to my selling account
I've never seen this before, but both of my private seller accounts have in the past 24 hours been sent the following message, has anyone else had this? We wanted to let you know that you may notice some of your listings benefit from an eBay-paid for coupon. This means that the items you’re selling will be even more…
-
Ebay charging large amount of VAT to buyer on Digital gift card.
I recently got a PS5 gift card as a present that i do not need/want, so i have put it up for sale. I am aware that lots of scammers try and buy these from hacked accounts so i am trying to sell it for the third time now. and every time it has been cancelled. However today i saw that the buyer paid, asked for it quickly…
-
eBay seller refused to answer the door and hand over the item, that had been paid for and the collee
Hello to all I've got an issue with a seller. I won the item, paid for it, and agreed the collection. The seller provided me with the collection address. However, when I arrived to collect the item, the seller was in (I actually saw her behind the front door), refused to answer the door, and thereby refused to hand-over…
-
Hmrc letter
I’ve had a letter from HMRC saying they have information showing I’ve earned income from online marketplace sales in tax year ending 5 April 2023. I did regularly sell personal possessions and a few bits for friends and family on eBay over the years in my spare time. I’ve no idea though exactly how much or how to respond…
-
Estimated Delivery Dates
Same day dispatch, 24 hour courier but apparently up to 10 days for delivery, on the flip side I sell something with 2nd class post and eBay tells the buyer it will be there in 2 or 3 days. Seller has provided a tracking number which shows the parcel is yet to be handed over to the courier so it looks like I'll be waiting…
-
parcel did not arrive
My sister sent me a parcel but it did not arrive, she has a receipt from the post office she sent it from, where does she stand.
-
eBay has not paid me what they owe me
I never was a big seller on eBay, just an occasional sale here and there over the past 26 years having an account on eBay. Even as a buyer I did not buy too many items on ebay, but I do have a 200+ all positive feedback from all the decades of mostly small purchases. One day I decided I wanted to sell a cheap item on eBay…
-
Dodgy message via ebay - be aware
It's been years since I've had one of these dodgy messages on ebay - but just got this overnight "Hy would you be intrested in selling my items can give you percentage I have stock worth 100k looking for few eBay accounts splitting up stockCurrent account I have with 6k feedback" Obviously I'm about to report it to ebay…
-
parcels
I want to answer some of the posts I have had, can i reply to that person and if so, how?
-
Royal Mail ignoring lost postage claims and emails
Anybody else getting this? I've been selling for about 15 years and the occasional lost item, Royal Mail would generally post the cheque out to me within about 5 days with the apology letter for losing my item. The tracking of items is all over the place. One parcel I sent to USA, it stated it was received in a depot in UK…
-
Jeans - listing condition?
I want to sell some men's jeans on Vinted for for a friend but I don't know what condition I should select. They look worn but they weren't much different when they were new. Grateful for any advice.
-
How is everyone dealing with posting letters (Ebay sales)? Any tips?
A lot of my sales can be posted in letter size (5mm thickness). I don't do SD for them - just custom and choose letter which costs me 87p 2nd class. As most of the items are £4 - 5, I don't choose SD as that would mean £2.70. My main problem is Ebay estimated delivery times for letters is very unfair. My postman tells me…
-
Vinted Returns
Hi all, Just wondering if anyone has any experience of Vinted - particularly their returns policy. I have bought/sold quite lot on ebay and a little on depop, but am new to Vinted. I recently bought a white blouse, and despite specifically asking the seller if there were any stains or defects and being told there weren't,…
-
I can't find Global Shipping Programme on Shipping Preferences - Ebay private account
A buyer in France has contacted me to request I turn on Global Shipping Programme (GSP) for an item. I cannot see GSP listed in my Shipping Preferences to turn on. I last sent an item via GSP a couple of weeks ago, so I'm confused why it has suddenly turned off and why I cannot find it to turn it back on. Please help me…
-
Royal Mail - currently problems handling complaints / claims
Just for info in case others are waiting on a claim: On 18th Feb 2025 I raised a claim for an item lost by Royal Mail. Something sold on ebay, sent by RM Tracked 48 - quite a lengthy process collecting all the required evidence including images and entering it all into the RM online system. Still no response from RM except…
-
Post Office compensation for lost First Class Signed for Letter.
On Friday 23rd May 2025 I used my local Post Office to post a time sensitive letter to include 6 colour photocopy attachments. I elected to post the letter by Royal Mail First Class Signed For at a cost of £3.60. I checked the Post Office Track and Trace website a couple of days later using the reference number detailed on…
-
Vinted Stolen Parcel
I sold some expensive trainers on Vinted. The seller never received them,, we got a message saying delivery taking longer than expected and to wait a month, before raising as lost. it then updated to being returned, i was told to wait for the parcel by Vinted, it then said delivered, Yodel said contact Vinted, Vinted said…
-
Responsiblity of a lost return
Hi all! I have purchased a few trading cards worth £400 but when the cards turned up, upon close inspection, they were actually fake. I explained to seller and showed them proof and they were happy enough to take them back. I opened a return, seller provided label through eBay and next day I had the item collected with…
-
Suspicious and Fuming but I doubt there is anything I can do
We have 2 Post Offices in our town. One has been closed for 6 weeks due to the person being very poorly. The other is a place everyone complains about regularly on social media. The staff are incredibly rude staff and there are numerous issues which make the town Facebook page every week. There have been lots of complaints…
-
Our friends at Evri - again
A bit of advice please: I have shipped a parcel. It 'arrived' at the customers pick up shop 6 weeks later, (these things happen), however, when I (as the shipper) call the shop they say that the parcel is not there. The customer has been to the shop and the customer has been told its not there. In short, the customer does…
