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DHL import duty and VAT error
I ordered a camera from Japan on ebay. I received a message on my answer machine from DHL giving me the tracking number and amount owed £53.75. I went to the DHL website, entered the tracking number and paid £53.75. This morning I received an email from DHL with a different tracking number for the same amount £53.75. I…
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Vinted returns and customer service?
Just trying to find out if people think Vinted customer service is getting worse? It appears that they have started to take longer and longer to reply to messages on returns / disputes. Anything other than reporting a listing for a removal takes a good few days. I need to get a refund on an item that should never have been…
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OnBuy
We've had a bit of talk about other marketplaces recently. I see reports that OnBuy is fast growing yet as a buyer or seller it never seems to appear anywhere for me. They did aggressively (in a marketing/calling way) try to get me on board a few years ago but it didn't seem like a good fit and wasn't particularly more…
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Money Moral Dilemma: Should I give my neighbour the cash I made from selling their railings?
This week's MoneySaver who wants advice asks... My neighbour asked me to demolish and dispose of their patio wall with decorative iron railings. I did it as a favour and payment wasn't discussed. I took the rubble to the tip, but the railings wouldn't fit in my car, so I listed them on an auction website for 99p just to…
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eBay "Buyer Protection Fees" (New charges for buyers from private sellers) - Details just recieved
Just got my details from eBay. Long story short, putting up private sellers items by 4% of the item price, plus £0.75 and taking it iff the top themselves. Hardly unexpected! :/
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Evri parcel shown as delivered but actually lost
I'm at my wits end with Evri!! I sold an item on eBay and against my better judgement decided to use Evri for the delivery. I printed the label and dropped it off at my local parcel shop and that's where the fun started The delivery was to a parcel shop but it failed a few times and in the end couldn't be delivered. It was…
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How should I sell this?
So I have an electric bike I wish to sell. Never sold anything like this before... Will be listed at £550, with a view to accepting anything over £500. I intend to list locally - Facebook/Gumtree When a prospective buyer comes to view/purchase, how do I proceed? I'm happy to show the buyer over the bike of course - its all…
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PayPal Goods & Services Fees
Hope someone can help - I'm exploring G&S as an alternative to eBay, but am finding the Fee system is as clear as mud. Some people say the Buyer pays, others say the Seller pays. Then further confusion if the Seller sends payment request vs the Buyer sending payment their end. So if say I factor in/absorb fees and wish to…
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Is there any way I can get Courier's to ring?
I've noticed there's a tendency to just leave the parcel at the doorway then walk away. This despite having a notice on the door asking couriers to ring. I know they are working against time, but it only takes a split second. I don't even expect them to wait of me coming to the door. I can't find any page to insert…
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Do eBay ever remove people selling fake goods?
I don’t find they want to. How do they get away with it?
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Complete mess!
I ordered a screwdriver from Epictools on ebay for £11. They've sold over a million items, good feedback. The item didn't arrive, so I contacted them and filed 'Item not received' request. No response from Epictools, but I see they told the carrier to return the item to them. At the end of 3 days, ebay refunded me. (That's…
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Bike Damaged In Transit - Courier Refusing Insurance
After some advice please - I sent an item via courier which arrived on time, and the buyer did not unpack and build up immediately. The parcel was delivered on Monday, and the buyer contacted me the following Monday to say there was some damage - which would not of been obvious till using the item. (slightly bent wheel)…
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eBay selling rules
I found that selling item was marked as fully described and No returns however buyer stated not as described so eBay advised me that I had to leave with buyer and give him his money back or pick it up and take back so if a buyer decides that he does not want an item after all then he just need say not as described and…
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Homeless, what are my post options the post office and the homeless shelter wont allow most parcels!
and im not there to sign for them I kinda rely on amazon, their lockers are the same thing only small packages sometimes
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Ebay Lost & Refunded Item Now Delivered
I am the buyer. A parcel Evri managed to lose and I have been refunded has now turned up. I want to keep it and obviously pay the seller for it so what is the process ?
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Return not in same condition
Item sold mid Oct. An SSD enclosure that was brand new still sealed in retail package. Buyer received, left positive feedback saying everything was great. 2 weeks later I receive an item not received case! eBay took over as I used simple delivery and closed in my favour. Buyer then straight away opens an item not as…
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EVRI - Whole Company a Scam?
Hi Katie, In all seriousness, is EVRI just a massive scam operation, honouring a small number of parcel deliveries to appear legit while taking thousands of pounds of customers money, knowing full well the original retailer is liable for the refund? They seem like crooks to me... Especially after my sixth parcel has just…
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Offsetting Tax Against Buying Costs
I've started buying from liquidation auctions and then re-selling on eBay. Can I claim the buyer's commission cost and postage from the liquidation auctions against income tax? I'm struggling to find a correct answer online. Thanks for any replies.
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Unsold listings disappearing....
Could anyone shed any light on this difficulty.? I sell knitting patterns and when the auction is over, I relist them. When I checked one of the boxes only some of them appear to be relisted so I would say about half need to be done again and relisted which is quite a chore. Has anyone else encountered this problem?
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Vinted pending to available balance
I’ve used Vinted for quite some time now and usually when a sale is completed the funds are transferred from pending to available straight away. I had 3 sales complete yesterday afternoon and the funds are still in pending! I’ve googled it (as the Vinted forum is no longer available!) and some searches say it should be an…
