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Parcel Label Mix Up
I bought 2 different items with different prices from same seller. However when seller
posted them got the labels mixed up, which would not have been a problem had they
both been delivered, however one arrived (the cheapest one) but the expensive one is
showing as received. I messaged the seller straightaway on opening the parcel to say
I received the blue(cheap) one but its the pink(expensive) one as marked delivered.
I have waited over 9 days incase it was delivered late but can only assume its gone missing.
How do we fix this?
Comments
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open a SNAD case for the ‘wrong ‘ one and an INR for the one that doesn’t show as delivered. Probably best way to protect yourself .
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.3 -
If I open a SNAD case for the "wrong" one, will I need to return it as I would still like to keep it, but refunded for the one marked as received- which I have not. I'm getting a bit confused by it all.
Always have 00.00 at the end of your mortgage and one day it will all be 0's :dance:MF[STRIKE] March 2030[/STRIKE] Yes that does say 2030 :eek: Mortgage Free 21.12.18 _party_Now a Part Timer from 27.10.190 -
Unfortunately doing anything other than suggested is going to confuse matters, common sense does not come into it.
Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.
Being hated by idiots is the price you pay for not being one of them.
Jean Cocteau 1889-1963
0 -
Buyer can refund or request return. There's no other way of sorting this out that doesn't leave either you or the seller exposed.
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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