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No SD refund on a cancellation?
I've only just noticed this, Buyer purchased an item and paid. The postage amount was deducted from the sales price (was listed with free postage) Buyer then said they had made a mistake so I cancelled the sale using 'Buyer asked to cancel ' The refund taken from me was the full sales price but the postage amount has not…
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Ebay - A technical question
How do you download a receipt for something that you have purchased? At present I am printing the receipt off and scanning it. Thanks Bruno
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Item despatched email closely followed by refund email?
Early today I bought an item on ebay paying the listed price (£12ish inc del.). A few hours later I got an item despatched email. Less than 10 minutes later I got an email saying I had been refunded. On checking the listing the price had increased to £22ish. No request to cancel the transaction email received. Surely this…
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Vinted updated T and cs
Vinted have updated their T and Cs and it seems all users have to accept the new terms formally . There are a few tweaks . The not removing and relisting items in bulk is stressed, this is common on Vinted due to the way items are displayed, and a reminder about fakes , which a lot of users ignore as there is a myth that a…
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Ebay - £5off if I use Klarna - worth it?
Hi All, There is £5 off a £70-£150 spend on eBay if I use Klarna to pay over three instalments. Apparently no interest charged and payments come out automatically over three months. I can afford the full amount in one go, so would only be doing this for the £5 off. And likely close the Klarna account immediately after. Has…
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Return Request with Simple Delivery
So I have had a return request for an item that was sent using SD. Not a problem as Ebay is taking care of it and I don't have to do anything and I don't lose out. But I am not happy that Ebay don't tell me the reason why the buyer has opened a request. Did it arrive broken (it was a delicate item)? Did I not describe it…
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Item return advice
Good evening. I bought an item on 5th April. It arrived on 15th April. I did not like the item and informed the seller and sent it back. I did not use the Returns process on ebay. The item weighs 2 kilos and I used the same service that the seller used to return it on 26th April. Royal Mail flagged it as underpaid postage…
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Lost returns parcel - very expensive issue
Hi all, wondering if you could advise before I pick a route to go down. Sold a watch. Buyer requested a return as 'not as described'. While I disagree with their claim, due to the issue being clearly visible in the photos, I accepted the return. Parcel was sent back using an eBay PF48 label I believe, despite me paying £24…
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Ebay
Hello I hope someone can give me advice. So I decided I would like to collect watches, a few months ago I bought a tag off a dealer on eBay he had 11 watches for sale at the time. All with box’s and papers. So I bought this watch £750. I’m on a group on facebook that I recently found with jewellers that sell watches and I…
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PF Processing RM Parcels ?
I don't know if this is common but .....Purchased some items, easily within small parcel category, and received despatch details posted RM 48 and given RM tracking numberReceived email from PF stating parcel to be delivered ThursdayChecked tracking on PF website and stated it was a RM tracking numberRM tracking shows…
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Parcelforce Price Increase ?
Has the merger with Royalmail increased their prices , I normally pay £8.20 for 48hr and was able to drop it off at the depot but is now £10.80 with no option for a depot drop off - I send around 30 parcels a weeks so will take its toll .
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Returne Query
Hi friends, I hope you are well. I sold some miniature creams on eBay. I've had them for a while and was never going to use them. Sold two lots, buyers really happy, excellent news. Sold the last lot. She asked me questions about whether they were genuine etc. She bought them Saturday night and was hounding me Sunday…
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Advice - Blocked Buyer Multiple Accounts
Hi. Hoping someone can advise. I've a got 2 Buyers on my Blocked list, and just sold a low value item on a 3rd account. Only now just realised she's all the same person. The 1st Block was for misusing SNAD Returns Process (refusing to send photos of damage on 3 items - in the end she got a full refund for one off me and…
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Is there a way to stop your home address appearing on the postage labels? Weird buyer.
I just wondered if it is possible to keep your address from appearing on the postage labels when you print them. I had a crazy buyer who knocked on my front door at 10.15 last night to say she was returning a handbag she had bought from me. She agreed that there was nothing wrong with it at all, she said the grey was not…
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Need to return this item skateboard to America
Not showing in purchase history. Possible brother used another eBay account. It does show in chrome browser on my iPad. Just wondering whether they come with printed label with dhl. Seller is using international hub for cheaper postage. Cannot print on iPad if I click confirm, does anybody know whether I could get qr code…
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FedEx invoice
Today my brother received an invoice of £52 for a used backpack he bought from Japan. Currently he is in hospital with mental issues and will not be able to settle the bill. What can I do, do I pay his bill or just ignore it.? Thanks
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Moved: Buying a holiday online, then price goes up??
This discussion has been moved.
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Buy it Now Query
I've recently been experimenting with using Buy it Now rather than auction and it is working really well. Ive noticed that some of my items have 'Interested Buyer' alongside them even if that item has no watchers. They also say to send an offer to those buyers. Im just curious as to how these interested buyers appear. I…
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Klarna vs PayPal for payment on eBay?
I've had PP for donkey's years, with no issue. Still no issue with them, but notice Klarna is being promoted quite strongly.Checked it out, and it's a Scandinavian company - usually a good start - whereas PP's largest stakeholders are Vanguard Group Inc, BlackRock, etc.On a purely ethical basis, which is best?And any other…
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Ebay fees incorrect, higher than they should be.
I'm selling an item for £150, I work out the buyer fee to be £6.10 but ebay is charging the 'buyer' £6.68. It should be 10p plus 4% which is £6.10.
