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Return label underweight
I have just noticed the return label on my parcel is up to 1 kg. The parcel is bulky and weights at least 3.5 kgs. It’s due to be collected tomorrow. What can I do pl? Thanks
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Help thread for 4th Feb 48hr hold for payments
I thought that it would be useful to have a new thread just for the 48 hour hold on funds to point any newbies or worried existing users to from the 4th Feb. I am sure many private sellers will be unaware of this change or do not gully understand it and may post on MSE for clarification and hopefully a dedicated thread,…
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Photo of serial number?
I'm listing an electronic item on Ebay - should I include a photo of the serial number in the listing? I have read conflicting advice about this. Thank you.
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No return address if seller
Can somebody pl help me. I want to return an item I bought from eBay but there is no return address of the seller * Collection address Aylesbury, Buckinghamshire HP21 9JW United Kingdom * Box required Package the item securely in a box * Printer required Print and attach the returns label to the box Do I get the return…
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Simple Delivery opt out?
I was under the impression with the new system of "simple delivery" that we could opt out! I have just looked in my account to find you can only opt out of either RM or Evri but not both. I like to book and see to my own postage independently not through ebay. Does this mean I can't do that now and I have to use ebays…
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Royal mail tracking service problems
Not seen anyone posting about this, not been able to get receipts for posted tracked items since Friday, still down this morning.
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Offer in USD
I’ve got an item listed on UK EBay. Had an offer from a buyer who has a UK delivery address and says based in UK but when I go to make a counter offer on the App it is asking for a $ value. Anyone heard of any glitches?
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'returns' advantage of simple delivery (and never sell clothes)
I never sell clothes, but when sorting through some items decided that one piece of clothing might be worth bothering with, so I listed and it sold- my first item of clothing on ebay for over a year. Just had the return request as it doesn't fit, I've no real issue with that (other than the annoyance that i should have…
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Scam listings on Facebook
I was just browsing FB Marketplace, and there are loads of obvious scam listings, with items priced at £78. Is that some magic number that simply works? Here's one: https://www.facebook.com/marketplace/item/1450765513034300 The 'seller' has been a FB member for many years, but based in the USA. Do accounts just get hacked…
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Can't upload photos from iPhone
Just doing some listings and want to add photos previously taken on iPhone. Ebay app has updated and now (a) forces through all the info I'd already drafted on computer (annoying but not critical) and (b) won't add photos (critical!). Seems to want to force photos to be taken in real time, asking for 'details' rather than…
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eBay testing "Extended Bidding"
I've not seen any mention here, but it appears that eBay is testing "Extended Bidding" (i.e. extending an auction's end time by 2 minutes if a bid is placed within the final 2 minutes). It's not clear from the description whether this will keep happening each time a bid is placed (in which case, theoretically, an auction…
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New Postage Costs - Ebay
Hi All, How does the new postage arrangements works? Most things that I send used to cost around £3.69, however, that option is no longer available. Thanks in advance
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Can 'Auction' listings just run over a holiday period
If I go on holiday, just for a few days can 7-day auction listings just run over as normal ? Maybe I'll not be able to answer a detailed question about the item, but that's not a big problem
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Ebay - Can't purchase this item through the app.
Hi. As per the title, a couple of buyers have messaged me to say they are getting this message when trying to buy from me. Has anyone else experienced this and how do I correct it ? Have noticed my sales have tanked over the last week so this is probably the reason.
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PayPal removed my buyer protection
I received an email from service@paypal.com a few days ago basically giving me a warning that my account has been flagged for opening too many cases with them. Yesterday the current case I have opened was closed in the sellers favour. Reason - “buyer not eligible for buyer protection”. This is despite me providing a crime…
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Promote listing
My listings are getting hardly any views or watchers lately, very unusual for me. I’ve listed the latest one with the promotion option to see if that makes a difference. What success have others had with the promote option?
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What happens .. going on holiday soon but buyer not yet paid for an item
What happens in this situation, please? I am going on holiday at the weekend and have already set up 'holiday time' on ebay to stop sales on Thursday. From 3 days days I have an item, which sold but the buyer hasn't yet paid. Ebay is preventing me fom sending an invoice. If the buyer doesn't pay, say until the weekend, the…
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Ebay 'Best Offer' Option. Does it work for you?
I've always just run and auction and never bothered with Best Offer or Buy it Now. Recently I was searching and found a lot of sellers who list everything with a Best Offer option. So I decided to give it a try on one or two of my items. I usually start my auctions at the price I am happy to let an item go for to avoid the…
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UPS charging me £260 for a parcel that's already been delivered?
Posting here for advice/shared experiences because I can't get through to UPS through phone or email I got a 1kg textbook online that ended up coming from Turkey/Türkiye through UPS to the UK. About a week after it was delivered I get an email saying the parcel is still in the dispatch warehouse and that they won't release…
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Ebay says my parcel is dispatched but it isn't
I sold an item yesterday which I had quoted for postage but the postage was ignored and ebays delivery was paid for by buyer. I had a look at the details yesterday but didn't down load a QR code. Today I have been packing up the item but now it says I have dispatched it. Is there anyway to change the status back to not…
