Collecting a item

plumb1_2

hi I won a job lot of items, 12 items.

It’s a local collection, so I have paid over £100, as I understand it just show them the QR code when collecting

But what if maybe one or two of the items have a fault, and I say I don’t want that item, I’ll just take the 10 items.do they issue me with a part refund after or before I give them the collection code.

fwor

As I understand the definition of a "job lot", it is one item. You pay for the "job lot" and you take it all. If one part in the "job lot" is faulty and that was not stated in the listing, the entire lot needs to be rejected (because it is one item, in this case comprising 12 parts).

Of course, you and the seller can come to some other arrangement by mutual consent. That is up to you to negotiate, if you want, and for the seller to agree (or not).