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Item return advice
Good evening. I bought an item on 5th April. It arrived on 15th April. I did not like the item and informed the seller and sent it back. I did not use the Returns process on ebay. The item weighs 2 kilos and I used the same service that the seller used to return it on 26th April. Royal Mail flagged it as underpaid postage…
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Lost returns parcel - very expensive issue
Hi all, wondering if you could advise before I pick a route to go down. Sold a watch. Buyer requested a return as 'not as described'. While I disagree with their claim, due to the issue being clearly visible in the photos, I accepted the return. Parcel was sent back using an eBay PF48 label I believe, despite me paying £24…
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Ebay
Hello I hope someone can give me advice. So I decided I would like to collect watches, a few months ago I bought a tag off a dealer on eBay he had 11 watches for sale at the time. All with box’s and papers. So I bought this watch £750. I’m on a group on facebook that I recently found with jewellers that sell watches and I…
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PF Processing RM Parcels ?
I don't know if this is common but .....Purchased some items, easily within small parcel category, and received despatch details posted RM 48 and given RM tracking numberReceived email from PF stating parcel to be delivered ThursdayChecked tracking on PF website and stated it was a RM tracking numberRM tracking shows…
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Parcelforce Price Increase ?
Has the merger with Royalmail increased their prices , I normally pay £8.20 for 48hr and was able to drop it off at the depot but is now £10.80 with no option for a depot drop off - I send around 30 parcels a weeks so will take its toll .
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Returne Query
Hi friends, I hope you are well. I sold some miniature creams on eBay. I've had them for a while and was never going to use them. Sold two lots, buyers really happy, excellent news. Sold the last lot. She asked me questions about whether they were genuine etc. She bought them Saturday night and was hounding me Sunday…
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Advice - Blocked Buyer Multiple Accounts
Hi. Hoping someone can advise. I've a got 2 Buyers on my Blocked list, and just sold a low value item on a 3rd account. Only now just realised she's all the same person. The 1st Block was for misusing SNAD Returns Process (refusing to send photos of damage on 3 items - in the end she got a full refund for one off me and…
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Is there a way to stop your home address appearing on the postage labels? Weird buyer.
I just wondered if it is possible to keep your address from appearing on the postage labels when you print them. I had a crazy buyer who knocked on my front door at 10.15 last night to say she was returning a handbag she had bought from me. She agreed that there was nothing wrong with it at all, she said the grey was not…
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Need to return this item skateboard to America
Not showing in purchase history. Possible brother used another eBay account. It does show in chrome browser on my iPad. Just wondering whether they come with printed label with dhl. Seller is using international hub for cheaper postage. Cannot print on iPad if I click confirm, does anybody know whether I could get qr code…
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FedEx invoice
Today my brother received an invoice of £52 for a used backpack he bought from Japan. Currently he is in hospital with mental issues and will not be able to settle the bill. What can I do, do I pay his bill or just ignore it.? Thanks
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Moved: Buying a holiday online, then price goes up??
This discussion has been moved.
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Buy it Now Query
I've recently been experimenting with using Buy it Now rather than auction and it is working really well. Ive noticed that some of my items have 'Interested Buyer' alongside them even if that item has no watchers. They also say to send an offer to those buyers. Im just curious as to how these interested buyers appear. I…
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Klarna vs PayPal for payment on eBay?
I've had PP for donkey's years, with no issue. Still no issue with them, but notice Klarna is being promoted quite strongly.Checked it out, and it's a Scandinavian company - usually a good start - whereas PP's largest stakeholders are Vanguard Group Inc, BlackRock, etc.On a purely ethical basis, which is best?And any other…
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Ebay fees incorrect, higher than they should be.
I'm selling an item for £150, I work out the buyer fee to be £6.10 but ebay is charging the 'buyer' £6.68. It should be 10p plus 4% which is £6.10.
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Return label underweight
I have just noticed the return label on my parcel is up to 1 kg. The parcel is bulky and weights at least 3.5 kgs. It’s due to be collected tomorrow. What can I do pl? Thanks
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Help thread for 4th Feb 48hr hold for payments
I thought that it would be useful to have a new thread just for the 48 hour hold on funds to point any newbies or worried existing users to from the 4th Feb. I am sure many private sellers will be unaware of this change or do not gully understand it and may post on MSE for clarification and hopefully a dedicated thread,…
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Photo of serial number?
I'm listing an electronic item on Ebay - should I include a photo of the serial number in the listing? I have read conflicting advice about this. Thank you.
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No return address if seller
Can somebody pl help me. I want to return an item I bought from eBay but there is no return address of the seller * Collection address Aylesbury, Buckinghamshire HP21 9JW United Kingdom * Box required Package the item securely in a box * Printer required Print and attach the returns label to the box Do I get the return…
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Simple Delivery opt out?
I was under the impression with the new system of "simple delivery" that we could opt out! I have just looked in my account to find you can only opt out of either RM or Evri but not both. I like to book and see to my own postage independently not through ebay. Does this mean I can't do that now and I have to use ebays…
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Royal mail tracking service problems
Not seen anyone posting about this, not been able to get receipts for posted tracked items since Friday, still down this morning.
