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Simple Delivery Disaster!
After having to cancel a few orders as a private seller recently due to simple delivery giving wrong parcel size I feel like fool. I had no idea that the unused postage label is not automatically refunded and now I can only request to void one label as the others are out of date so I have lost about ten pounds. Does…
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How can I send a combined invoice please as an Ebay seller ?
Hi one buyer has bought 2 items from me and both were best offers that I accepted. He now wants me to send an invoice to combine p+p. One of the postage costs will cover both items easily. How do I do this please? tia sx
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Vinted lost parcel compensation
An item I sold on Vinted was lost by Evri, using a postage label purchased from Vinted by the Buyer. The item was reported as lost to Vinted by the buyer, however 3 days later the purchase was then Cancelled on the Vinted site. Vinted have refunded the Buyer but are saying that they won't compensate me for the lost item,…
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Large, very heavy item from eBay faulty. Buyer pays for returns?
I'm pretty sure I know the answer to this, but wanted some confirmation. I have bought an extremely large and heavy item that needed specialist delivery on a pallet. It turns out that this is unfortunately faulty. On the ad, they claim that buyer pays for returns. From what I can tell, this is purely for if the buyer…
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Vinted Pro Verification
We are a homeless charity , have significant funds in our Vinted Pro account which we need to withdraw. We are a limited company charity , been unable to "pass" the vinted verification process, get the same rejection auto replies which offer no guidance about the reason for failure. They have no help desk to call , have…
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MSE Guide: Parcel Protection Insurance
This is the place to discuss our new Parcel Protection Insurance guide. We'd love to hear your thoughts, personal experiences, and general feedback. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Possibly affecting all small packets from China
Possibly affecting all small packets from China and small packets by IOSS sellers in the UK sending abroad. Quite a big deal if you sell small items. My only question is, will it affect the Chinese sellers we all know that send items into warehousing in the UK allegedly really parcel handlers. Announcement from Royal Mail:…
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Vinted - notification of a sale.
I have an item listed & got an offer made. I priced knowing full well people on Vinted seem to be cheekier than other platforms but this person was extra cheeky. I was alerted of this via a Vinted notification on my phone home screen. I declined their offer & thought ok let's meet in the middle & never heard from them…
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Am I about to make a stupid eBay error?
Amazon have just gifted me 4 bottles of supplements. (They sent the wrong item, and don't want it back.) They are Solgar supplement tablets in a glass bottle. Worth £6 a bottle, or so. I thought I might sell them on eBay. I'm a private seller, and I'll price them a bit lower than the other sellers. This sort of thing:-…
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Postage and packaging and using pre-paid labels
Sold a couple of books recently in auctions. They went for £1 each which was what I'd listed them for, so kind of disappointing, but I'd added £2.94 to each to pay for postage and packing. They both went to the same buyer and I printed off the pre-paid label and posted the package. I expected to receive payment for the…
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Yodel is rebranding to Yodel by InPost
I suspect sellers on Vinted all have received this message, not sure if they have also sent them out on Ebay as I don't use Yodel at all on there. "Hi, Earlier
this year, we announced that Yodel became a part of InPost UK. From 15th
September 2025, you may notice some changes as we update our brand to Yodel by InPost.…
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Lost listings - has anyone else experienced this problem
I`m a private seller selling a mixture of items but mainly knitting patterns. Periodically I go through the boxes and check whether the listing is still ` live`. A lot of them seem to go off the radar and disappear so I am now listing them as BIN rather than auction.. Has anyone else experienced this?
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Minimising cost of sending knitting to the Netherlands
TLDR: is there a way of sending preloved knitting to the Netherlands without the recipient having to pay tax on arrival? The details: I am about to become a Grandma. I am here in the UK, Baby is in Amsterdam. I knit. I am already a Great Aunt, and some of the things I have knitted for my Great Niblings have been returned…
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Urgent - query re proof of item collection, for an expensive returned item
Hi, I bought a TV from a company trading on eBay, on arrival some issues with screen. They've been great and quickly arrange a collection for me, which is for tomorrow. But, the collecting firm - called AIT - are apparently going to bring the postage label with them - so I won't have a copy of it. I will take a photo of…
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Buyer protection expiring after original delivery estimate
Hello everyone, I ordered something from ebay but it was out of stock, wasn't desperate for it so waited. It was marked as despatched a month after the original order, but still hasn't arrived. I contacted ebay and they say the buyer protection expires 30 days after the original delivery estimate, not when it's actually…
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Vintage and Collectables Roadshow
Can anyone give any feedback on this firm which distributes brochures, advertising these roadshows where apparently they buy things for cash?
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Royal Mail Compensation - Ebay Sellers
I don’t know if anyone else has encountered this, but Royal Mail are refusing to allow claims for compensation for lost or damaged items if the postage label is purchased through eBay, irrespective of which service is used. You may know as a private seller you have two shipping options, “simple delivery” or “custom…
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eBay simple delivery (merged)
This thread has been created by combining posts from more than one thread
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Dropshipper
I'm interested in what folks think about what feedback I should leave on ebay. I was looking for some adapter/connector widgets. I filtered for item location as UK. All the prices, pictures and descriptions were similar, usual for this type of thing. I picked a seller, 99.4%, and ordered 3, total just under £10, delivery…
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Lost evri parcel
Hello all, looking for any guidance you may have. I recently sent an item to a company who offer repairs. The company provided the evri label for me to use to send the item to them. Evri have proof of delivery but the delivery photo looks like it is in the middle of a road or at least nowhere near the delivery address…
