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ebay- buyers 'shopping time' after one purchase.
I've noticed a new thing on ebay (this is on my private account), it appears that buyers can add things to an order if they use Simple delivery. I thought the first time I saw it it was a glitch, but it's just happened again. Buyer offered on something and I accepted, item was paid (possibly under immediate payment…
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Collecting a item
hi I won a job lot of items, 12 items. It’s a local collection, so I have paid over £100, as I understand it just show them the QR code when collecting But what if maybe one or two of the items have a fault, and I say I don’t want that item, I’ll just take the 10 items.do they issue me with a part refund after or before I…
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Non paying bidders
It seems that at least once a month someone bids on an item early in the listing and then there`s radio silence. Auction is over and there`s no payment.. This week`s it`s a 6 litre slow cooker which is bulky. No response to any messages. I really hate waiting 4-5 days before I can cancel the transaction. What do other…
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Shake To Report?
Has anyone used this inside the eBay app ?
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Inpost/Vinted parcel.mix-up
Hi Trying to get my head round what has happened and what to do.... Yesterday I took a Vinted parcel to a shop to despatch. Showed Inpost QR code, staff said scanner wasn't working very well, scanned, took my email address but it didn't process. Later in day, went to InPost locker. Tried to scan again and it said 'not…
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Amazon Live Chat - working for you?
If any of you reading this could spare a moment to check the live chat https://www.amazon.co.uk/live-chat/s?k=live+chat I clicked on the customer service banner & then on something else (no not something else, actual something else when you scroll down). I then clicked on contact us which brought a pop up which USUALLY…
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Using own stamps
This discussion was created from comments split from: Seller making no money.
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Bargain £2 items - what happens next?
https://www.ebay.co.uk/str/shopwithconfidence11 Everything is priced at £2. I assume that some automated shop software has gone wrong. I only ordered half a dozen items! :) Does ebay allow the seller simply to cancel and refund?
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Increasing number of return errors
Any other sellers getting this? I don't get many returns but in the last few days I've had a customer mistakenly order items twice who consequently returned the second lot with the wrong return labels. They've just sent me receipts for the return with the wrong tracking number and the wrong return address. Another was a…
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Postage confusion on multi item sale
Can anyone advise on this please- A buyer has just bought 3 items from me. The postage on each item if bought separately would have been £3.60. Because she has bought 3, now that she has paid it shows postage against each item as 94p in my Sold section. All 3 items can go in one package for one postage charge but if I go…
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Ebay holding funds forever.
Hi, I've been using Ebay happily for many years, and have a 100% score. One week, I cleared a room with camera gear, and knocked up £900, which all sold, but Ebay stopped payment until I posted a copy of a passport or similar. There's enough private details being skimmed, sold and sent around the world, and I don't want to…
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Just Been Called a 'Weirdo' on Messages!
Just listed some items on eBay this morning. Already plenty of views and a couple of offers. Had a message to ask the best price for all of them. Replied to say I'd only just put them on so wouldn't be reducing the price yet. One word reply - 'Weirdo'!! How rude! Blocked obviously but a tad surprised. Still, I've been…
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Ebay INR - Info FYI (in case you didn't know)
I've got an issue with a buyer and an item that is taking longer in the Evri network than I had hoped. The buyer opened an INR last week which is due to expire tomorrow. The parcel seems to go missing for a few days then is scanned again and it's been scanned at the delivery depot today so I wasn't sure what to do. I…
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GSP on ebay being replaced
Just got this on ebay: Starting in August 2026, we’ll begin moving eligible sellers from the Global Shipping Programme to eBay International Shipping (eIS) as part of a phased rollout through to December 2026. Once your account has moved, all eligible listings will automatically be included in eIS. We’ll let you know once…
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eBay Simple Delivery - Sellers aren't protected
Word of warning to sellers - You're told that if you use Simple Delivery your item is fully protected if it's lost in transit. You're not. My scenario - sold a watch on eBay, used simple delivery & EVRI were the carrier. Package was scanned in at parcel shop but after that all tracking ceased. Buyer messaged me after a…
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eBay Return Never Scanned into Royal Mail
I purchased a fairly expensive item that turned out to be faulty. The seller, who is based in China, generated a Royal Mail returns label for a UK return address. I took the parcel to my local Post Office, handed it over, and was given a receipt. When I looked at the receipt later, I realised the Post Office had given me…
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eBay Businesses not accepting messages?
How is it allowed for established eBay businesses to click "not to be contacted"? This seller doesn't accept messages. Why would eBay allow that if you want to ask something or have a problem? It's the first time I have encountered this on a business account, and I purchased from another seller instead that was helpful in…
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New sizing rules for ebay clothing
As i don't sell clothes I haven't fully read this yet, but for anyone that does it might be worth checking your listings. Today's announcement is cut and pasted below. Several months back Vinted changed their sizing categories and caused absolute chaos purely because they went for a straight formula of Xs/S/M/L with non UK…
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Bank transfer for Gumtree sale - safe?
Hi, I have an item worth £1500 so I'm a little wary of taking cash on collection as it's a lot to check. Is bank transfer still safe? I know there have been some changes lately to protect people from scams when using this method, but not sure if it would be relevant to something like this.
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Delivery driver forged my signature and left in an unsafe place
I purchased as item online and the postage which had to be signed for costing £6.99 FedEx sent a message re date and time of deliver. It hadn’t arrived so I checked online and it was delivered before the allotted time. I have 24 hour serveillance cameras no one had set foot on my property. I called the company I purchased…
