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SNAD or buyer mistake?
Hi My partner bought an item on eBay and when it was delivered it wasn't the item in the title, item specifics and full description (in-ear headphones model WF). However, the photos on the listing show the item received - model WH which are headphone cans (?). Is this SNAD or a buyer mistake? He's not contacted the seller…
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Bubblewrap on eBay << which supplier
Where do folk here buy bubblewrap from on eBay. The last time I purchased bubblewrap (500mm x 100) was last year and was about to buy again from the same supplier However, I see the seller has quite a lot of negative feedback with buyers stating the 100m rolls were often sold short, as low as 50m. It's not the odd one, it…
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Zero Rating Buyer for Expensive Shoes UK
Good evening, I would welcome any advice as this is the first time I have sold something expensive. I have had on ebay a pair of brand new shoes for a while. I wasn't in a rush to sell them, so they've been on with a buy it now price for well over a year. I have just had a notification come through to say they sold,…
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Evri delivery struggle
We are often not at home and as weather is not favourable to parcels being left outside tend to use parcel shop delivery. All items bought from private sellers and sent using "Simple Delivery". Out of those: 1) Bought on 30th of December(!) posted 5th January, arrived 28th January. eBay refunded meanwhile as the item…
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Evri Parcel
I hate Evri and have refused to use them - however after finding myself without a printer and an ebay item to send i had to use them via the post office. consequence - item damaged beyond salvage and thrown away by local Evri office prior to delivery. I raised a complaint through their chat bot - have a record of this but…
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EBay tracked Royal Mail delivery scam
I bought a phone on eBay and it was sent via Royal Mail 48 tracked delivery. I have not received it but tracking says it has been delivered showing blurry picture of a different door. Someone was at home all day and I have ring door bell and cctv - no footage of postman on that day, no card anywhere either. EBay quickly…
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Best postal service for oversized item?
I am looking for a postal service for a Korg Microkey 61-key MIDI keyboard which I am selling on eBay. The package size will be approx 1m x 20cm x 25cm. Weight around 2.5Kg. Value around £80. Royal Mail would be ideal, as I have alot of Large Letter postage stamps which I could use, but their website doesn't seem to cater…
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Post Office Charged for Evri Delivery
I sold an item on Vinted, posted via Evri at the Post Office. The Post Office member of staff misplaced it in a Royal Mail (RM) bag so RM delivered it and charged the recipient £5.00 for incorrect postage. I have raised a complaint with RM, I have my Evri receipt and photo evidence of the recipients parcel with the RM…
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Same fake item from 4 sellers drop shipping all using the same photos ?
I was looking at buying a Andis profoil TS-2 shaver which go for £60-80. These are good items from the USA. One seller ….of at least four so called UK sellers…. all using the same photos this one selling for £24.49…
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Ebay help with sold item and buyer very quickly opening an INR case
Hi Long time reader of the forums and has been much help in the past with various things. First time post if anyone could help me regarding an ebay item that ive recently sold. Small bit of history - been an ebay user for about 20 years or so, mostly buying in the past but in more recent years selling, these are mostly…
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eBay order cancelled and refused refund - I am upset.
I'll do my best to be brief, and thank you very much for any help. This has never happened to me before and I am upset about it. I ordered an item on eBay, paid for it and there was a mistake about the delivery address. I contacted the seller immediately and she told me she had not posted the item and she cancelled the…
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Buyer requesting item to be returned?
I recently sold a new phone case on eBay, and I just got a message from the buyer asking for a refund because their phone doesn’t fit the case. I think it’s probably the buyer’s fault for not checking the phone model first. I’m okay with accepting the return, but I really don’t want to lose money because of their mistake.…
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Simple Delivery .. Item over 61cm in length
I want to list an item, which is quite light but the length is about 64cm, which is greater than the maximum for simple delivery.(61 x 46 x 46) In the old days I would simpy use EVRi and that was that, but it seems that isn't possible now with SD
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Courier was not able to deliver item so it is being returned.
Hi, I sold an item last week. The courier (UPS) has tried to deliver both to the buyers address, and to a local Access Point for collection, but has been unsucessful, so the item is being sent back to me. The buyer has great feedback, and I believe him when he says that he was in for the delivery, and the Access Point was…
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International Sales Taxes collected by Ebay...are they classed as turnover for self assessment?
When selling an item abroad, let's say the USA as an example, Ebay collect and pay an international sales tax on behalf of the buyer at the point of payment. This amount is added to my gross amount by Ebay. As this amount never reached my account and is really a tax between the buyer and their country, am I right in…
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eBay refunded buyer - why??
Item listed as Opened but unused, as BIN with best offer at £260 Accepted offer of £230. Buyer was very good at comms, noting his excitement and I posted using eBay simple delivery. Buyer received item on Friday, with item tracking showing delivered with photo etc. Saturday buyer messages me via eBay stating 'is the item…
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Wrong postage on eBay listing
Can anyone help me here? I sold a few books in a bundle on eBay and for some reason put the postage as 87p letter rather than simple delivery (only noted when I came to generate the label). It’s clearly not one of the exceptions from SD, not sure what I’m meant to do here. Am I meant to send it anyway even though it’s…
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Returning to ebay selling after 2 years away. Postage questions.
what a lot has changed. just done a "test" listing run through so as to get a handle on whats changed. i'm ok overall but postage has me a bit baffled. i always used to price things up with a BIN and free postage via RM tracked, BIN requires immediate payment. i had hoped to do the same going forward. do i not have the…
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Item Posted 22 Dec been returned to me today by RM
I sold an item in December and it was sent off using Royal Mail under the eBay Simple Delivery scheme. The buyer never messaged me to ask where it was, so I had no nowledge of it being delayed, until I received it back today Do I have to refund the item price, or the item price plus postage ? thanks
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USA Buyer
A buyer in the USA has tried to buy one of my items but is unable to do so. I have checked and I am registered for the GSP. Is there a ban on selling to USA after Trump's tariffs, or am I missing something?
