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Missing Amazon package
Amazon say that they tried to deliver a package at 8.30pm on 20 December. Well, they didn’t try very hard, because we were in then, and it was only a pack of kitchen rolls, which they normally just drop in the porch and run. The tracking now says: On the way, but running lateDelivery date is currently unavailable Is this…
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DHL issue
I sold a laptop on ebay. I booked a DHL collection via Parcel2go and dropped off the laptop at a drop-off point four days ago. It has not been collected and the DHL tracking shows the premises were closed in the afternoon, which I very much doubt it. Should I collect the parcel and meet the buyer and hand it to him? What…
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So much for winning your case if you have proof of delivery!
I always thought that if a buyer opened a case against a seller for non delivery that you were safe if you had tracking showing proof of delivery. I had a buyer purchase one of my items, nothing major £7. He paid on the Tuesday night and I posted Wednesday morning. However, Tuesday lunchtime I get a message ' I want a…
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Does eBay live chat work on a weekend or do they take weekends off?
I have an issue with an item I bought. It's a 2 part thing & the first part was fine but I came to use the second part yesterday & discovered it was broken. I only have a few days left before the returns window closes. I contacted the seller immediately but they're out of office until after the returns window closes. So I…
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International postage options via ebay label changes
I'm not sure if this will make any difference to the majority of us- but this now shows on my ebay label page: From 5th January, Royal Mail International Signed and Royal Mail Tracked & Signed services will no longer be available for sold items. Labels for these services will be accepted by Royal Mail until 12th January.…
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Simple Delivery : wrong weight
I listed an item several months ago, with my postage set as a small parcel, even commenting to this effect in the listing. The item has now sold, but the pre-paid label provided by ebay (using EVRi) gives a maximum weight of 1kg. I measured the weight and it is, in fact about 1.4kg What should I do ? I didn't list as…
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Buyer changed delivery address, what to do in this situation
I posted a parcel to my buyers home address. Sometime whilst on route she contacted Royal Mail and requested delivery to a local Post Office. It states 'In flight address change' on the parcel. The parcel has now come back to me with 'Not Collected' written on it. The tracking shows delivery to the PO requested and says…
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Ruining Someone's Christmas
I've been selling online since Ebay was just fields. Every year there's someone's Christmas I ruin. Often because they order something on December 24th and expect it the week before. I've had the usual round of delays and a couple of foul ups my end. I'll start by saying that the majority of people are lovely, even when…
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Buying from Aliexpress and 25 budget customes duty
Hi folks, I do buy a good few cheap things on Aliexpress, usually in the value £10-£15, just wondering how the 25 budget will affect this and how much the customs duty will be and how might it be collected. Thanks.
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eBay InPost
Just had an email regarding auto opt in for January.
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Amazon: no drop off an option. Collection only???
Never had this before. Any idea why this would be the case? I'm returning an item, ready to drop it off at the post office & then I get hit with a select your collection date - being the only option. And of course the collection has you chained to the house because the timeframe is ridiculously open. Something like 7am -…
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eBay simple delivery (merged)
This thread has been created by combining posts from more than one thread
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A hopefully amusing Evri parody video.
Enjoy if you can. You may have to click twice. https://www.youtube.com/watch?v=ne4F0QYrfGE
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Closing for Christmas?
My usual thread about if and when sellers decide to go onto a holiday footing for Christmas. I've not made my final decision yet, but seeing the chaos locally that is Royal mail I might close my business ebay account at least 7 working days before Christmas Eve, I'm seeing far too many items arriving very late but as it's…
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Item not required
I ordered a suitcase from eBay and it didn’t arrive by the expected delivery date.I opened a request and was given the option to request a refund. I did this but now they have emailed to say they have just posted it by 24 hour courier arriving tomorrow. I do not want this suitcase now as I have had to buy one elsewhere for…
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Company won't refund
I recently bought some items online through Debenhams, I returned both items and they have confirmed that they have had them both back. They have only refunded one of the items. This has been going on since early October and I keep getting fobbed off saying the refund has been processed when it quite clearly hasn't. I have…
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Beware vinted inundated with fake sellers and over cheap listings
I have been using vited for buying for a while and the past few month its gone downhill super fast No matter what i search for now theres litterally loads of very clear fake no review seller accounts selling or listing items for ultra cheap prices Im talking new ninja items of 600 coffee machines for 40 and 50 quid Tge…
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eBay parcel missing
I sold an item on Ebay this week and I received a message from a buyer yesterday afternoon to say that the parcel that was delivered that day has gone missing, and they cannot find it. The buyer first messaged me about the item prior to to the sale, to say they had a bad experience with another seller sending them a fake…
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Selling on eBay £1000 limit
Hi, I am semi retired now only working 2 days week I have started selling on eBay at the start of November and already upto £840 in 16 sales All items are plumbing related, old stock items I’ve had for years. (5-10) yrs I have about another 30 or 40 item, maybe value £3k I’ve read that eBay inform Hmrc of any sales over…
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final eligibl elistings to be switched to SD
I just got this message on one of my private accounts, the one I don't commonly use: It looks like any listings not changed over to simple delivery will now be done - about a year later than they originally said! There's also new couriers being introduced which will be interesting. Changes to some of your listings Dear xxx…
