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Buyer getting a refund without opening a case. Is this correct?
I have had an issue this last week with some parcels which took ages to deliver. Posted on 21st May and POD and tracking sent to them. Yesterday 2 of the buyers got fed up of waiting (understandable) and one opened an INR case. The other one just sent me a message saying 'cant wait longer' and Ebay refunded her straight…
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Print eBay Messages
Is there a way to print messages or save them into a PDF, other than copying and pasting into a word document? I need to send my Credit card company a copy of the messages as one of them involved paying a fee outside of eBay.
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EBay can I add to feedback?
I’ve left feedback a few weeks ago, but I’d like to add to it, but can’t see how? It is possible to this? Not a big deal if not.
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Vinted Newbie
Hi all, I have been selling odd bits on eBay for many years as a private seller without many issues. I havenow just opened a Vinted account, to sell some clothes. I'm a bit confused as with eBay I could weigh my items to calculate postage. Does Vinted have a preferred courier, or do you go off their parcel size guess work…
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eBay Mattress woes
Purchased a mattress on eBay. Seller managed to send the wrong one twice, after the second one arrived and was incorrect, I opened a SNAD case and they have until the 22nd to send me a return label. The issue I have is they have messaged me and asked me to wrap the mattress up in plastic sheeting/bubble wrap/black sacks…
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Vinted opening more categories for selling
Vinted are notorious for not making announcements, most of their changes are found accidentally, although occasionally they do send out messages via your message page. They have always had limited categories against which private sellers can list, if there isn't a category then items can't be sold (and yes I am aware of…
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Buying a fake at auction
Hello, newbie here, I’ve been a muppet and got carried away looking for a 50th birthday present and bought a sketch believing it to be by a well known 20th century painter. I’ve won it at auction but not paid for it yet. I asked for the provenance or proof of authenticity but apparently it doesn’t have any, only a story…
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Evri delivered to the wrong address, AliExpress won't refund
I have bought lots of stuff from AliExpress and most of the time there have been no problems. The problems that I have had have been resolved one way or another (in the extreme). They either deliver by Royal Mail or Evri (though I have just had one item delivered by Amazon) and until recently, my local Evri driver has been…
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Ebay Postage Confusion
Hi I bought a product on ebay and paid the seller for the goods and £2.70 postage. They sent it royal mail tracked using ebay labels. It showed being tracked and then all of a sudden I was asked for an extra £3.50 postage by Royal Mail. I paid it, because I wanted the goods and thought it was seller error, thatI could…
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Can you still use the basket, generate an invoice and discount postage?
Simple Delivery? Can you still use the basket, generate an invoice and discount postage?
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Buyer / Seller Postage Costs
I touched on this previously in in the Simple Delivery thread, but am looking for more specific answers / help now, if anyone knows how to fix the issue: I like to offer Free P&P, however despite having both Evri & RM enabled if I offer 'Seller Pays' it auto defaults to RM which is frequently more expensive / not useful…
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changes to eBay’s Promoted Listings programme
It's always worth checking out these little updates that ebay add to your messages - in future if you use promoted listings you will pay the selling fee if anyone clicks on the ad and it then goes on to sell to anyone else within 30 days. So the moment a seller gets a watcher or a view on a promoted item, the fees kick in…
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ebay postage prices wrong?
Just listing a couple of items ad noticed when selecting Royal Mail as the postage option the pre-filled prices seem to be incorrect. For a 'medium parcel' to 5kg it shows Tracked 48 as £6.59 but Tracked 24 is only £5.89 I always book directly on the royal mail site. Is Tracked 24 actually cheaper than 48 if I use…
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ebay reporting
Trying to report an item using "Report an item" on ebay gave the following "This feature is no longer supported. To submit a report, go back to the item, tap the three dot icon, select "Help & Report" and then "Submit report." Or, tap the question mark icon and select "Submit report." I was unable to find either the three…
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Is there anyway to purge Simple Delivery to Custom Postage??
Is there anyway to purge Simple Delivery to Custom Postage?? I can use either Simple Delivery or Custom Postage, but unfortunately added about 100 listings with SD before funding out is totally broken. I'm trying desperately to move those listings back to custom postage. I've tried editing listings individual, and in…
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How to get refund from seller? & the following feedback fiasco
I bought some t-shirts, but the seller sent the wrong colour, or at least wrong shade. After several exchanges, the seller has finally admitted to the mistake, and said I can keep the t-shirts, and they offered a 25% refund, provided I close the return request that I'd opened. My concern, with closing the return is the…
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I can not block a buyer
Last week a 'potential' buyer placed a bid on an item, then later in the day ebay messaged me stating the bid had been withdrawn. I didn't think anything of it. Two days ago, the listing came to an end, so I relisted it, with a much lower 'starting price' I received a bid, then again later in the day ebay once again…
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Is eBay suitable for selling a VW campervan
I have an old VW campervan which I hardly use, so I think it's time to sell it. Would ebay be a suitable place to sell ? What fees would be involved .. let's say it sold for £8,000 Is cash the best option oris through ebay OK
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Simple Delivery & Variation Listings
How does simple delivery work on a varation listing? I have a listing with variations on the pack sizes, Pack of 1 is a large letter, Pack of 10 is a 1kg Small parcel, Pack of 100 is a 5kg medium parcel. Previously I just offered free postage and worked the postage cost into the pricing. Now, the only option I am being…
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Simply Delivery INR - Funds Held
Anyone else been through a SD inr case yet? Buyer opened case on Wednesday as evri tracking was showing no movement for over a week. First email from ebay said 'don't worry, we can see you have sent the item using simple delivery so we have you covered' But, the case is still 'on hold' and they have also put my funds from…
