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Help needed returning an item to Amazon
My son got an item from Amazon which he wants to return. The item is a Satnav which is so complicated to set up and there are no instructions. Even trying to follow the onscreen instructions is impossible. So he has got it ready to return and followed the instructions to print off a return label. The label says 'Cut and…
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EBay "seller" feedback?
Why does ebay want sellers to give feedback? What can a seller say - "I found it uneventful posting the parcel!!!" I fully understand why buyers might want to give feedback that could be usefull to other buyers but what can sellers say? Do sellers on here really leave feedback and why? Sorry for the rant, I am sick of it…
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Vintage Cash Cow items missing
Hello All, I just wanted to ask if anyone else has had a problem with Vintage Cash Cow. I recently sent them a box of old jewellery, cameras a James Warren Swarovski crystal bracelet and a James Warren Swarovski watch. I then received a call from VCC and was given a valuation of £20 which I thought was extremely low as the…
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Is Paypal safe?
I'm selling a motorbike on ebay. The only payment method ebay offer is "cash on collection". Most bidders want to pay a deposit by bank transfer and the balance in cash on collection but one of the bidders has said he can only pay by PayPal. Is Paypal safe?
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Genuine item sold on eBay, manufacture says it fake
I ordered a product from the retailer on Amazon. Decided against using it but couldn’t return due to Amazon policy. (Hygiene). I sold the item last week, shipped and it has been delivered (free postage). eBay have just emailed me to say the manufacturer claim it is fake and therefore the buyer has been refunded. The email…
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So called new item arrives covered in pet hair . What action to take
I bought a pet item from an Etsy business? Seller , who looked good on paper. It was something called a snuffle mat, a plastic grid with strips of fleece fabric knotted in, so you can hide small treats ( eg for dogs either dementia) for stimulation. When it arrived today it was ingrained with pet hair , amongst tne strips…
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Another Simple Delivery question
My items are usually post-free so I print and pay for the label and stick it to the parcel. What happens if I just post it from a normal postbox? To my mind this is no different to sticking stamps on a parcel and using a postbox. It wouldn't be tracked but most items I sold prior to SD went untracked. It's rarely been an…
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Home Insurance For EBay Business
Hi All, I’m looking to set up as a sole trader reselling clothes on eBay to top up my income. I will need to change my home insurance provider as my current one does not cover business use. Can anyone point me in the right direction for an insurance provider please?
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Vinterior scams - newbies beware of giving out your email address in messages
Being in the throes of a deceased relative's house clearance, I thought I'd give Vinterior a go. Unfortunately I got suckered into a scam (now in the hands of our bank's fraud department) whereby you get an initial message within the Vinterior site asking for your email. It was very late, I was very tired, wanted to get…
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Item not Received .. EVRI .. label bought through eBay
I have just had a message about an item I sold nearly a month ago. It has not been received. It was posted off nearly a month ago. I used the courier EVRi. but the label was purchased through the eBay system. The tracking number, uploaded directly by ebay has the information shown below (see image) I suppose I should…
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No 2nd class postal deliveries at the weekend
Announced today, but will anyone notice the difference? I kind of think they’ve just made official what is already happening!
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Royal Mail Collection no longer offering to bring a label.
I grudgingly accepted paying for door step collection when they re-introduced it but now they have dropped the option for them to print and supply a label, just wondering if this is only for eBay's Simplified Delivery or for postage bought directly from Royal Mail, this is getting increasingly less "Simplified" as time…
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Ebay account suspended but Ebay unwilling to declare the reason
For two or three years now I have been happily listing my collection of collectables and selling them off one at a time. I have knocked myself out to be straight and give good service for I wish for the items to be distributed to other individuals who will cherish and enjoy them for years to come. So, 70 items sold and 38…
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eBay simple delivery restricted Items
So it appears that using simple delivery, if you are restricted to a courier like Royal Mail, eBay fails to recognize items that face restrictions with the chosen courier, Royal Mail. So the items are large power tool batteries that would be stopped via Royal Mail but possible through other couriers. Just wondering if…
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Retired and selling privately -small volume- on eBay - any TAX implications?
My missus and myself are retired, receive State Pensions and have sold some collectables from our own collections on eBay over the last 12 months or so. Is there a limit which we need to stay below to avoid tax implications ? Combined we would not be anywhere near £4k per annum. Thank you for any advice.
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eBay Seller Invoicing
I have always invoiced my customers following a sale, it gives them a record of the transaction and gives me the chance to add a welcoming message and/o r information on future listings they may be interested in. Following the introduction of simplified postage (sic), this seems to be up in the air. Just received a message…
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Compensation for lost item sent Royal Mail Tracked 48
Hi all, I sent off a claim about 2 months ago for an item I sent which got lost in the post. I paid RM Tracked 48 to send it. I completely forgot about the claim but got an email this morning saying they would send me 8 x 1st class stamps as this was the maximum I could claim. The item was sold for £27.99 - worth about £40…
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Ebay so called Simple Delivery and Buyer Protection. Double Jeopardy?
Being a long standing seller on ebay I have seen a lot of changes over the years, some for the better but more recently the majority for the worse. Despite reassurances that all existing listings the postage prices will stay the same until sold I have noticed that a lot have automatically switched over to so called simple…
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Shippinh charges
Hi, I've brought equipment for my gym from china that was under £100,The website stats free stats free shipping etc. But I'm worried I'm going to get a letter in the post saying i need to pay cough up a certain amount in export charges? What happens then? Can i just refuse?
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VAT on UK to UK sales?
Anyone notice VAT added to some of your purchases through eBay? I am trying to figure out why some purchases I have VAT added to the orders and for some I don't. First I thought it would be the seller location, but all were located in UK. Then I thought maybe it's value, but checked some high value orderes and some had VAT…