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TV for local collection being bid on from all corners of the globe.
Hi, i recently got a good deal on a TV so i have listed my old LG 55" TV on eBay. Due to the size i only listed it for local collection, however after the listing ended it became clear that the buyer was not a local and wanted to pay to have it shipped to Jordan! due to the stand and no box it just sounded like a right…
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'add item specifics that will be required soon' message
On the tasks section of my seller dashboard (private accounts) I am getting the above message, with the number of listings I need to amend. However, I've looked at the listings and can see nothing missing in the items specifics, I thought perhaps one of the optional ones might now be highlighted as required, but nothing.…
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Selling Postage Stamps
Anybody know the best way to get cash for unused postage stamps? I have been doing surveys for years now and they reward you in Royal Mail postag3 stamps. Only just realised how many I have, and there is a lot. Thanks in advance
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Collect+ Store Delivery problems .. what do I refund as the seller
I sold a pair of trousers and the buyer opted for them to be sent to a local Collect+ store Now I receive this message .. "Hi. The collect+ store said they don t do collect+ anymore the option has not been removed from the system yet, so they will return the item to the sender.. Please issue the refund when you receive the…
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How can I send a large parcel (1.5x1.5m?)
I'm really struggling to find anyone who will take a parcel of this size. 19kg. Not fragile, definately can't be made any smaller. No one seems to take a parcel this large and I'd appreciate any ideas!
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RM price increase 7/74725
I think with all the nonsense about simple delivery we may have overlooked the RM price increases today. I didn't remember to change mine until past 11pm yesterday evening, luckily my overnight parcel size items are all going via SD. Online prices here Royal Mail Online Prices (valid from 7 April 2025) PO prices here: Our…
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MSE Guide: Parcel Protection Insurance
This is the place to discuss our new Parcel Protection Insurance guide. We'd love to hear your thoughts, personal experiences, and general feedback. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Buyer ordered wrong option, asking for extras to be sent
How is it best to handle when buyer chooses the wrong option from the variation list, doesn't want to return but is asking that extra items included in some of the other variation options (that haven't been paid for) are sent? I'm concerned if I don't send the extras out, they'll leave negative feedback. I'd rather just…
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Ali express changing how they display basket prices
I buy a lot of packaging supplies from AliExpress for my business sales and just gone to reorder one line of things and noticed they have changed the way they display prices. Previously shown were before adding VAT/Tax so when you went to check out that was shown as a separate amount, now it is all included. I checked out…
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New sole trader on eBay when to get UTR from HMRC
Hi there I’ve just started to trade on eBay from this week April 6th 2025 im aware of self assessment and the £1000 trading allowance which I know I will surpass in the next few months! Questions 1. when do I need to register for self assessment ? Is it after a full year of trade now I.e after next April 2026? Register by…
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questions about delivery, simple and business policies
Whilst trying to list some items I am getting and error message and have to use a web browser to complete my listing "to apply my business policies" I normally draft the listing from a browser on my desktop PC, and then use my phone to get pictures and complete the listing, but have also just tried making a new listing…
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Difficulty selling multiple items
I'm trying to sell two bottles of specialised dog shampoo. Somewhere in the listing I placed x 2 but can't see this in the preview. So do I place x 2 in the title and use double the price of one? I would have expected buyers to have a option to buy one one or more units. I'm trying to send this using my old stamps but I…
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Item damaged
I bought a quite expensive coat from eBay (over£100). It was damaged. Paid by PayPal. The seller said she would accept a return. I have done this and it said I would get a refund when the item is received back. I understand that the procedure is for the seller to refund then issue you with a postage label? Is that correct?…
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eBay help
I'm going round in circles trying to send a revised invoice for a sale. I've checked 'help' and it's no use. It's something I've done may times before but things seem to have changed and I can't see the option to send an invoice anywhere. I've followed the directions on seller hub and my ebay but there is nothing that…
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I sold a phone on ebay just before xmas, non received and royal mail state it is at the post office
afternoon all, i sold a phone on ebay ad posted it via special delivery on the 18th december A few attempts were made to the address from the tracking info and from the 24th december its been showing as 'item prepared for redelivery to post office' The buyer messaged me and i advised him that he would have to collect as…
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Vinted - Parcel not delivered but refusing to refund me
Hi Guys Happy Friday! I’m keen to get others thoughts on this as it’s eating away at me. At the tail end of June I purchased a top off vinted ; nothing expensive - literally £7 inc fees and postage. The item was sent by the seller and marked as delivered to my house ….. however it never reached me. I contacted vinted who…
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Suspect Sellers
Frequently over several weeks, I have seen a seller under varieties of different names, put up a number of cosmetic/beauty items for mega cheap prices. The person has ‘no reviews’ and puts all these items under ‘buggies and pushchairs.’ They are mostly all the same prices, and odd ones like £5.66. This is happening under…
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Safest way to receive money when selling on Facebook marketplace and Gumtree
Hello everyone, I would like to know what is the safest way to receive money when selling online, especially in places like Facebook marketplace and Gumtree. I'm a private seller and have a couple of high value items (between £100 and £1000) and someone has already tried to scam me (they are away, son will collect the item…
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Will there be a stamp increase in price this year ?
as per the title .. Will there be a stamp increase in price this year ?
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eBay: selling to Jersey - customs/import tax?
Someone based on Jersey bought an item I was selling. The cost is under 10GBP. When I went to Royal mail website to arrange a label, I noticed that (1) the cost of postage is a bit less than to UK (48 Tracked); (2) I need to fill customs declaration form. I am wondering whether (2) means that the buyer will need to pay 5%…
