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questions about delivery, simple and business policies
Whilst trying to list some items I am getting and error message and have to use a web browser to complete my listing "to apply my business policies" I normally draft the listing from a browser on my desktop PC, and then use my phone to get pictures and complete the listing, but have also just tried making a new listing…
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Difficulty selling multiple items
I'm trying to sell two bottles of specialised dog shampoo. Somewhere in the listing I placed x 2 but can't see this in the preview. So do I place x 2 in the title and use double the price of one? I would have expected buyers to have a option to buy one one or more units. I'm trying to send this using my old stamps but I…
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Item damaged
I bought a quite expensive coat from eBay (over£100). It was damaged. Paid by PayPal. The seller said she would accept a return. I have done this and it said I would get a refund when the item is received back. I understand that the procedure is for the seller to refund then issue you with a postage label? Is that correct?…
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eBay help
I'm going round in circles trying to send a revised invoice for a sale. I've checked 'help' and it's no use. It's something I've done may times before but things seem to have changed and I can't see the option to send an invoice anywhere. I've followed the directions on seller hub and my ebay but there is nothing that…
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I sold a phone on ebay just before xmas, non received and royal mail state it is at the post office
afternoon all, i sold a phone on ebay ad posted it via special delivery on the 18th december A few attempts were made to the address from the tracking info and from the 24th december its been showing as 'item prepared for redelivery to post office' The buyer messaged me and i advised him that he would have to collect as…
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Suspect Sellers
Frequently over several weeks, I have seen a seller under varieties of different names, put up a number of cosmetic/beauty items for mega cheap prices. The person has ‘no reviews’ and puts all these items under ‘buggies and pushchairs.’ They are mostly all the same prices, and odd ones like £5.66. This is happening under…
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Safest way to receive money when selling on Facebook marketplace and Gumtree
Hello everyone, I would like to know what is the safest way to receive money when selling online, especially in places like Facebook marketplace and Gumtree. I'm a private seller and have a couple of high value items (between £100 and £1000) and someone has already tried to scam me (they are away, son will collect the item…
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Will there be a stamp increase in price this year ?
as per the title .. Will there be a stamp increase in price this year ?
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eBay: selling to Jersey - customs/import tax?
Someone based on Jersey bought an item I was selling. The cost is under 10GBP. When I went to Royal mail website to arrange a label, I noticed that (1) the cost of postage is a bit less than to UK (48 Tracked); (2) I need to fill customs declaration form. I am wondering whether (2) means that the buyer will need to pay 5%…
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Item Lost - 2nd Class
Hi everyone. Quick question. Sent something 2nd class large letter on the 21st of March. Buyer complained on the 22nd saying it had not been received and where was the tracking proof. Item was worth £20 so I sent it 2nd class large letter as advertised and told her to wait a few more days. She's now opened a case to say…
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Ebay- PayPal Bizarre Situation
Id really appreciate some advice and opinions on what is a rather bizarre ongoing situation with ebay and PayPal. I'll use bullet points to try and make an increasingly long story make sense... - 3/3/25 I sold an item on ebay for £200 - 6/3/25 Tracking info shows item delivered and the buyer leaves me positive feedback on…
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eBay deliberately driving away private sellers?
Are eBay trying to get rid of private sellers? It seems a reasonable assumption given recent changes, (withholding funds until delivery 'confirmed', increasingly restrictive postage options, limited feedback options, reduced listing visibility unless 'promotions' are paid for), and now the coup de gras - 'Buyer Protection…
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Postage Refunded if you do not use the postage label
Received this message today and was not sure if it had been covered before? "We issued you a refund for the postage cost of this order. When you purchased this item, you also paid for the postage. However, the postage label wasn’t used, so we’re refunding the postage cost of £3.71. " The seller lived on an island and could…
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FedEx & debt collection agency pursuing me for tax already paid,
Hello, I’m hoping for some advise please. I purchased an item from Alibaba on 4th November 2024. It came to less than £135 so tax was automatically added at checkout, the tax was $18.00, which I paid. The order was delivered by FedEx after a week or so and that was that. At the end of November I received a letter from…
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Vinted withdrawal issues for over two months
I’ve sold many things over the year on vinted and as soon as my item have been successfully received i’ve always withdrawn my funds to my bank account, I never have a build up. My account is verified and never had any issues in the past. I have over £50.00 sat in my cleared funds and i’ve been trying since January to…
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Wilsons auctions 40% + VAT fees!!
I have sometimes bought from Wilsons auction and have got some good items, but if they are auctioning government items they charge 40% plus vat, which is just being very greedy, so is can spoil your day if you get auction fever....
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Refunds from current rather than pending funds
Is this correct? I have sold several items to the same buyer. Postage price was agreed via message in advance (I said I would make a refund of the difference) Buyer has paid for all items but obviously the funds are 'pending delivery ' But, the refund I have sent has been immediately removed from my available funds. Should…
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Bought Dyson replacement Battery from Ebay
Bought battery from EBay 9 months ago just as I was going to use it I was sent a email from Ebay saying it was a fire hazard and not to use No one is now taking responsibility of returning money help
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ebay delivery
This discussion was created from comments split from: EBay Simple Delivery.
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VINTED - Letter Before Action
I'm not sure if any of the Facebook Vinted Q&A Group has discussed this latest bombshell with anybody here on MSE. One of Vinteds' sellers has been scammed out of £65 and has decided to take action. It's long overdue in my opinion, what do you think?
