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Item of clothing lost in post, buyer still demanding she gets it rather than a refund!
I posted an item of used clothing ten days ago. It has not arrived and the RM tracking has not updated. I have apologised and offered a refund and told the buyer that if the item arrives after I refund she is welcome to keep it. I posted the same day as payment was made and 2 other parcels posted at the same time have been…
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Parcel missing, best way to get compensation from Royal Mail?
I last made a claim from Royal Mail well before Covid when I downloaded a form and sent it off by post. What is the process these days? I purchased the postage online from Royal Mail - large letter over 100g. Posted at post office (proof of posting obtained). Not a very expensive item but I will try claiming. Will probably…
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Return req - Can someone remind me ?
Hi all, been a while since I have had a return req on ebay. Problem is buyer is saying item bought is not stores website (it was old stock) and therefore as they no longer have the item, but do have same item in a shorter length, so therefore I sent the wrong item. If you enter item number on ebay, there are exact items…
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Combining postage on SD
Last week I sold 2 items, both on SD to the same buyer. I spent some time looking at how to combine postage and send them in one parcel but could not find the answers and there was no time - I had only 2 days in which to post so I ended up packing separately (which to me is a waste as they could easily have been put in one…
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Returning item (eBay)
Bought a pair of shorts aged 15. Brand new. School wear seller. When they arrived they were huge - adult size. They're big on me! So I clicked to return as not fitting, but it then wanted me to pay return postage, so I clicked cancel the return stating the seller should be paying as they're the wrong size. But now I can't…
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Ebay gone to far with new policy change from 4th Feb 2025!
So ebay are upsetting a lot of people including myself
viewing endless comment on ebayuks facebook page/facebook ebay groups and this
forum alone, with the new disgusting policy they want to introduce from 3rd February
2025! Firstly I wonder if this I legal because I searched to see
if a company can not only legally hold…
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ebay listing tool glitches
I have a whole box of collectable vintage items to list and the ebay listing tool is driving me round the bend. I need these to go SD due to cost (most items are less than £10 so the cheaper SD costs makes these more attractive) but the SD option keeps disappearing, and even when I can see it when I click to list it…
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Simple Delivery Mix Up
Hello, could someone please help me, I’ve got myself in a right muddle and don’t know how to sort it. I’m not even sure I can explain clearly but here goes. Because I’m disabled I use Royal Mail Collection Service and choose RM 2nd class from EBay’s drop down menu and then go to RM’s website. Today I accepted an offer on…
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muddled buyer with leaving feedback.
I just noticed that earlier this morning I received feedback - luckily positive, saying how badly I had packed an item and it was a wonder nothing was broken. Nothing wrong with that of course, except I didn't actually send the item until lunchtime today - so I think I have one very muddled buyer!
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1st class letter stamp for 2nd class LL items.
I'm probably the last person on here to realise this- but 1st class letter stamps are now worth £1.65 whereas a 2nd class LL only costs £1.55 to post. I have hundreds and hundreds of 1st class letter stamps, some barcoded and some pictorial and no hope of ever using them - but I sell a lot of LL items under 100g both on my…
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Any buyer advantage using to PayPal on EBay?
Hi, As the title, is there any advantage for a buyer when paying for an Ebay item with PayPal, as opposed to a credit card? Does PayPal offer any more protection against items not received, or received damaged? Ebay offer the above protections so I can't see why anyone would use PayPal, unless they're using a PayPal…
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Evri or seller at fault?
Not a major deal, but ordered something off eBay which promised two day delivery. I didn’t get a notification that it was dispatched so queried it with the seller, I then got tracking notification and though it seems it was posted on the day I bought it, it just says it’s running behind the original estimate. Slightly…
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Ive stopped selling on Ebay after 10 years
I am only a small (<£1k pa) private seller just old household obsolete stuff . Last Nov Eb hit us all with enhanced security requirements (allegedly) which required two extra forms of personal identification eg Passport w photo or Driving licence and so on. On principle I will never offer this sort of detail on line (other…
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Problems with Parcel Monkey/Parcel Force
I booked and posted a parcel with the mention couriers which was supposed to be delivered on Friday to a friend of mine in London. Parcel Force have said the addressee has refused the parcel at the door and returned the package to Parcel Maonkey depot. My friend works from home and was at home all day and Parcel Force did…
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facebook marketplace scam????
hi, just posted ad on marketplace, buyer offers full price plus a little extra for post, will send money by bank transfer upfront then i post, sounds too good??? but if the money is bacs and its in my account then i send how can i go wrong??? feels a bit weird, he hasn't even seen item or really asked about it, all advice…
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ebay account suspended and funds permanently on hold?
hi all, first time on here. I'm after some help and clarification on what I can do to have my remaining funds on hold withdrawn to my account? for a bit of backstory and base, my account was restricted then subsequently banned within 2 days, about 6 months a go. I sold a graphics card on there to make a bit of money, buyer…
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Retracted bids on an item I was looking at buying. How many?
Looking for another fairly rare item and put an initial bid in to remind me and hopefully stop the seller removing it and taking an offer via private messages. A few days into the auction I got outbid which was to be expected and then the price jumped substantially the day after. With just two days left the price dropped…
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Does Aliexpress ship to a parcel shop ?
I live off grid and have no postal address, I can get ebay, Wish, Amazon delivered to shops or lockers but Aliexpress is not clear if they do or don't? If anyone knows any other retailers that deliver to lockers or shops please let me know.
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eBay selling used wrong tracking number
I sent something (valuable) using parcelforce using my own generated label. It's been delivered but sat there looking like it's not been sent in eBay as I pasted the order number into the tracking field not the tracking number. What's a safe way to fix this. I can't egit the tracking number. Can I mark it as not dispatched…
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Fifty pound notes at car boot sales
Working on the car boot field yesterday, two separate people came up and tried to offer £50 for £1 items. Naturally we refused, but surprisingly they seemed to get their money changed from the car boot organisers who were taking cash at the entrance, even though the organisers would not have UV cash checkers or any other…
