Royal Mail claim delivered. Not to me!

SpikeyKitten

Just wondering where to start with this.

eBay item sent tracked, no signature. I was in today when I get the notification that it's been delivered. That's strange I thought, didn't hear the door. Looked outside, no parcel.

So I check the tracking. There's a close-up photo of my parcel with my correct address. Though the parcel could be anywhere.

I'm guessing it's been delivered to the wrong address. The tracking showed my general area on the map so as I live in flats perhaps it's gone to one of the others.

I don't know anybody so don't fancy knocking on doors, so what's the best course of action?

Thanks.

molerat

Unfortunately living in a flat means door knocking is really your only option with no specific location photo. Is there an entrance porch ? Can your flat number get mixed up ? Taking a close up photo of the parcel with no surrounding location is a bit pointless really.

SpikeyKitten

There are over a hundred flats…

Checked the porch etc. No joy. Just have to hope that whomever has received it has the decency to bring it round. It has my address on so no excuse really. I have done that previously at an old address when I received a parcel for one of the flats across the road.

SpikeyKitten

Somebody just popped it through my letterbox. My faith in humanity is restored.

Murphybear

https://forums.moneysavingexpert.com/discussion/comment/81961532#Comment_81961532

My husband ordered me some beautiful earrings from QVC for a special birthday. Sadly my birthday came and went and there was no sign of the earrings. He contacted QVC and after he explained they not only refunded his money but sent a new pair of earrings.😺 pretty good customer service

A week later one of our neighbours came round and gave us the lost earrings. She’d been on holiday when they were delivered to her by mistake. I didn’t know her well so invited her in for a cup of tea. It turned out her husband had died a year before and she didn’t really know anybody in the area. We had a nice chat and when I told her about our local U3A and my croquet group and my husbands bowls group she joined both.

He asked QVC if they wanted the 2nd pair of earrings back and they just told him to keep them. I was pleased with that as I lost one, something I rarely do so all I need is another ear to wear my 3 earrings😹

I also made a new friend