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eBay Refunded Buyer; Buyer Didn't Return Item.
Hi MSErs, I recently sold a MacBook on eBay. The buyer paid right away, but I shipped the item a bit later than the listing indicated. The buyer never mentioned it was urgent, but apparently, he’d bought it for his wife, who needed it for her trip to Spain. Then, I got hit with an "Item Not As Described" dispute from…
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How would you respond to an unsolicited lowball offer?
I've recently listed a widget on Ebay. Someone has messsaged me with an unsolicited offer that is incredulously low - in the realms of fantasy :D . How would you respond?
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Vinted Question
Not sure if this is the correct board, but seems good enough. I know Vinted is aimed at selling 2nd hand stuff, but I've been selling a lot of new stuff on there recently. I can't find an answer to this on their website, but has anyone had any comebacks from Vinted on just selling new stuff? Any warnings they need to sell…
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Buyer claims they received the parcel, but content is missing
It was over 8 years ago when I received an empty box after buying something on eBay. Today my buyer says that they have a received the parcel, but it was filled with pasta, rather than the item I sent. The postage was Royal Mail 48, purchased via eBay. Tracking shows as delivered. The photo on RM website gives little…
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Royal Mail Online Business Account not available.
Is anyone else having a problem signing up for this? I have tried several times in the past week to sign up for this and keep receiving the message they are experiencing technical issues, it really doesn't inspire me with confidence that a technical problem takes at least a week to fix, I am assuming they aren't too…
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eBay Selling & Posting Costs
Can anyone tell me if it is more expensive to use eBay's postage service? I am selling a lot of stuff and they always ask me to download postage to track my items, which means they provide the label. I can't believe it is the same price or cheaper to do this than to take to the post office. Does anyone know ? I am using…
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Vinted and integrated RM postage - a general observation
One of the main complaints I have had, along with many others on Vinted was the issue about using Royal Mail as an option. Unlike ebay (although the new model they have mentioned will follow the Vinted model) Vinted send a pre paid label or QR code after a sale, and as soon as that label tracking shows item is delivered…
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Ebay account -odd situation
My husband only looks on ebay now and again. Today he was hoping to list something for sale but when he went onto ebay - if he puts in his email address it comes up asking for his password - which as far as he can recollect - he has never opened an account.(He was going to open an account). A notice came up saying that his…
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Amazon Problems!
Hello, I hope somebody can help me. I bought a phone from Amazon on the 18th July 2024 which I initiated a refund for on the 21st July. I took the phone (which was still sealed) to my local Post Office on the 23rd July where they scanned the QR Code Amazon had given me and this shows as being delivered by Royal Mail on…
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Sellers now able to change estimated delivery date after purchase
Not sure if this is a new thing or if I’ve just never had it happen before. Purchased an item on 20th Oct with an estimated delivery date of 1st-2nd Nov, a couple of days after I purchased the estimated delivery date changed to 2-3rd Dec which I wasn’t happy with, and wouldn’t have purchased if that had been the date shown…
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How to contact someone at Evri or officially complain
Hi, I sold a bread maker on eBay and posted it using evri. It arrived smashed up with the packaging severely damaged. I contacted evri by phone on 29th October to explain the situation and ask for my compensation. I have yet to receive a response. Their contact us page says I should expect a response within 24 hours. I've…
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Glitch or buyers not reading descriptions?
I have just had a perfect example of someone not reading item description, and can't make out why they can't see it. Selling a widget that comes in various sizes, so my item description clearly states full measurements , I also have a couple of photos of my hand with said item (it's a small widget and holding it in a photo…
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Missing Ebay delivery - Ebay and PayPal won't help
I purchased an item from Ebay and it was delivered by Yodel. The item was left out by my bin even though I had specified for it to only be left with my neighbour if I was out. There was no card left and I only realised it had been delivered when I received an ebay notification. The parcel wasn't there when I got home in…
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Crosslisting on other sites
Im looking at using other sites for personal items and selling as a business, I currently use ebay and amazon for business selling. I sell things sold in shops (media/toys/clothes/etc) I was planning on using ebay and vinted to list things and was just wanting to know if i should list on other sites (FB, Gumtree, Etsy,…
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How should I respond to this return request?
Hi all, Never has this before!! Gaming CPU sold (brand new and sealed) to a buyer on 7 Jun 2023 (yes, over a year ago!) Received a message today from the buyer stating the CPU is no longer working and he wants to return it for a refund! The CPU does come with an Intel 5 year warranty I believe. Should I just refer him on…
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The ebay search function is getting worse
I know there's been issues around the odd ebay search results, but it is driving me to distraction. I'm trying to find a particular car model from a certain brand. I put in the brand, the car type and I have results from neckties to ladies shoes - none of them with car or the brand title in the name . I am actually looking…
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eBay debt of £5,700+ that they won’t help provide a solution for my blocked/permanent suspended acco
Having recently been made a business seller I worked really hard over a 3 day promotion period, I managed to sell 7 watches totalling £17k. I followed the instructions when labelling each package and they were all going separately to their authentication department. The address screen explained it was essential I put in…
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Sold as Seen advice
Morning, A mobility scooter has been donated to the charity I work for and assuming the safest way to sell it would be ebay. I'm worried about scam, eg the payment being taken back but also I need to correctly word the advert to show that its sold as seen. In good working order and excellent condition. So I really dont…
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Using PayPal on site like Timu rather than my own bank details
hi, having looked at Temu etc, I am reluctant to use my own bank details to make a purchase. I was wondering if it would be better to use PayPal, that way it would be more secure. I was wondering what peoples experiences with PayPal have been like in addition would there be an alternative. Many thanks
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Ripped Off
Hi everyone, just looking for some advice. I have used ebay for many years, but haven't sold anything for a while now. I have been decluttering at home & had a few items I no longer wanted or needed so thought I would sell on ebay. One was a sub woofer speaker worth around £300. Eventually someone bought it & I agreed to…