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Yet more simple delivery issues
Sold 3 items today. All have been listed for ages so have all been automatically changed over to simple delivery. They are all large letter size. 100g or less. I've been charged £3.38 for postage on 2 of these items and £4.26 for the other. Whats even more annoying is if I go to revise these listings the 'recommend option…
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Item delivered but buyer says he’s not got it
Hi I’ve started selling on eBay I sold a wireless central heating thermostat ( new) for £96.00 sold and posted it on 04/01/26 Now the buyer is saying he’s not received it 16/01/26. It was sent Royal Mail 48hr tracked. ive just checked Royal Mail tracking and it shows as delivered on 07/01/26, I informed him of this and he…
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How to contact someone at Evri or officially complain
Hi, I sold a bread maker on eBay and posted it using evri. It arrived smashed up with the packaging severely damaged. I contacted evri by phone on 29th October to explain the situation and ask for my compensation. I have yet to receive a response. Their contact us page says I should expect a response within 24 hours. I've…
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eBay Sale Gone Wrong
Hi everyone, I sold an expensive fragrance which I have had for a few years - having a clear out. I've had it on sale for a few weeks and everyone kept asking if I would sell it for £20, it's worth £175. Ended up selling it to someone who haggled for it at £115 and I reluctantly agreed as I had two other things to post…
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Selling a large tent - is ebay suitable for this?
1. I have a large tent that I want to sell. It will be collection only, cost over a thousand pounds and I'm sure that any buyer will want to view it before buying. As I understand it ebay makes it difficult for a buyer to contact a seller. Is there any way to use ebay for selling this?2. I also have a small bell to be…
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Reputable Shiply couriers
It seems many of us use Shiply as a logistics solution for collecting/delivering goods on eBay, and many threads here highlight that Shiply is simply a middleman that takes no responsibility for lost items, and merely acts as a way for customers and couriers to do business. Therefore instead of reviewing the legitimacy of…
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Issues with Verification for Limited Companies on Vinted Pro
Hello! I'm posting here as I am having issues with Vinted Pro. I got approval quickly to sell on Vinted Pro however now I've hit the payment threshold I need to get verified for myself and my business. After over 20 attempts and over £8,000 being held by Vinted I am getting quite frustrated with the process. Wondering if…
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How does this eBay prepaid label work?
Been a good few years now since I last sold on eBay. Maybe 5 years. A relative has just sold something & is bombarding me with questions. This didn't seem to be a thing when I last sold. I'm guessing the answer here is - ignore it & sort your own postage. They've sold an item which is £150. They were going through…
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Wrong tracking destination for package
I sent a package on 14th Jan to Norway by Royal Mail Tracked, it's showing it's in Flushing USA, been there since 18th Jan. I am going round in circles on the RM site, have tried phoning but that is just press button after button then get cut off, any idea what I can do?
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New Phone
Hi, Got a new contract and a new phone. Old phone works fine. Could I put this new phone on ebay and if so how does this work, my new contract and sim etc.
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I can't list with collection only option .. since today
I am trying to list a large bulky item as collection only, but the eBay system isn't letting me. I noticed a few changes too, to the layout Under the price box, there .. eBay Managed Payments ( Under postage policy is this message .. Flat: UK_myHermesDoorToDoorService £3.20 Underneath is the option to pick parcel size, but…
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New Vinted Seller.. Vinted Vs Fb marketplace / vs Ebay / Vs Gumtree ?
I have been selling on facbookb Marketplace, gumtree and ebay within the past 5 years. I have never tried Vinted, and am thining of giving it a go. can you vinted users please give some insight to the questions below so I can compare them to selling on facebookb marketplace and gumtree, and ebay. Vintated compared to Fb…
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Simple Delivery .. How can I change a listing to include Express 24hr delivery
I have an item listed with the 'normal' Simple Delivery option, but a prospective buyer needs the item by Thursday and asks if I can change the postage to a 24hr service. How is this done please .. I can't seem to find that option
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Evri delivery to post office problem
Hi, This is the first time I’ve had an eBay click and collect item sent to my local post office, it was sent via Evri. When I check on my eBay order it states that the item has been delivered to the post office however I have not received a code to go and collect it. If I track the package on Evri’s website it says it is…
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Royal Mail Tracker status shows delivered - but no parcel here!
I have been waiting a couple of weeks for a parcel from Royal Mail. It was due to arrive today, and I have been home all day. Imagine my surprise to see a notification from them to say that the parcel has been delivered to a "safe place" (which I havent set up) along with the photo of a house that isnt mine, or any of my…
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The dreaded INR case - simple delivery
Got a message saying a buyer has opened a request/case and to check details and respond, and I got the usual sinking feeling wondering what item this time is lost. Was very happy to see this when I logged in: We want to let you know that your buyer opened a request because they haven’t received their item. We see that the…
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Selling larger items - possible pitfalls
Afternoon all. I used to be a frequent E-Bayer and although I still occasionally buy the odd thing, I haven’t really sold anything for about 18 months. I’m aware (sort of) of the recent changes (buyers now pay a premium, etc) but I’m wondering if any fellow members would be so kind as to highlight for me any potential and…
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Are EVRI commiting Fraud ?
ordered an item from Joe Browns, heart sank when I saw they sent it with EVRI Never delivered or attemped, returned to Joe Browns. Summary of my Chat with EVRI.. - Went to wrong courier ( I assume they mean delivery person ) - They marked as a customer return and sent back to Joe Browns If it's a "customer return", I…
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DPD delivery
Hi sent a present to a friend , tracking says it’s delivered but it just says ‘to porch ‘ no photographic evidence . Tracking said there’s no photo as it was a manual delivery ??? The parcel isn’t there . They def don’t knock . Couple have been stolen . I’ve put an investigation request in but not optimistic based on the…
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When is a tube not a tube - packaging
I'm struggling to find an answer to this - is a cardboard triangular box classed as a tube or a parcel when it comes to Royal Mail (or any other courier for that matter) postage costs?
