Parcel Compare - How to contact them 23 March 2022 at 7:24PM in Ebay, auctions, car boot sales, post & parcels 3 replies 2.9K views

Stilernin2

I want to 'contact Parcel Compare regarding a package collected today by UPS.  I have searched their site with no success; I just keep going in circles.  Googling 'how to contact them' puts me back to the same never ending circle.  The Facebook and gmail symbols at the side of their screen show that they are not in operation when selected.  Presumably it is Parcel Compare that I need to talk to regarding this collection as I paid them rather than UPS directly.

Any help would be appreciated. Thanks

Spoonie_Turtle

https://parcelcompare.com/about-us/contact-us

Click on any of the categories, underneath the questions listed is "Query not listed?  Tell us your query" 
Click on "Tell us your query" then choose the 'needing help with an order' option.

Stilernin2

Spoonie_Turtle said:

https://parcelcompare.com/about-us/contact-us

Click on any of the categories, underneath the questions listed is "Query not listed?  Tell us your query" 
Click on "Tell us your query" then choose the 'needing help with an order' option.

Thank you so much.  I'm not usually such a numpty, but I just couldn't find this.  Message has now been sent. 

Cheers

martindow

The parcel label you printedout should have the UPS tracking number on it.  You could use this on the UPS site to see what is happening to your parcel.  That could be more detailed than what shows via parcelcompare's site.

What is the problem - lack of tracking or something else?