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Ebay hanging onto my money

I haven't sold on ebay for probably a year so when I sold and posted something this week I wasn't surprised that my funds were on hold until delivery.

On reading on here about simple delivery I see my responsibility ends as soon as the item is scanned.

So shouldn't my funds be available as soon as that happens ?

It's not a big deal. Only £13 and I can wait a few days but just wondered are ebay being a bit sneaky here ?

Comments

  • TimeLord1
    TimeLord1 Posts: 1,437
    1,000 Posts Third Anniversary Savvy Shopper! Rampant Recycler
    Forumite

    Beginning 6 August 2025, private sellers with a strong sales history will receive their funds typically within 24 hours of the buyer's payment. For more information, visit our section below https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814

    It's better now than it was.

  • soolin
    soolin Posts: 75,557
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ambassador

    eBay still do holds for new or returning sellers. Once you start selling again properly your money is released within an hour or so of being paid.

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • TimeLord1
    TimeLord1 Posts: 1,437
    1,000 Posts Third Anniversary Savvy Shopper! Rampant Recycler
    Forumite
    edited 28 January at 1:40PM

    I think they changed it because people couldn't reuse those funds to purchase anything, so it hit eBay's pockets. And for buying more labels, it was blocked; it was daft to hold money that could be being spent on their site.

  • Lorian
    Lorian Posts: 6,926
    Twentieth Anniversary 1,000 Posts Name Dropper Photogenic
    Forumite

    I must not be as trusted as soolin (I don't sell much but have a dozen or so listings generally) but I get mine within 24 hours.

  • soolin
    soolin Posts: 75,557
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Ambassador

    In fairness mine can vary - I find weekends can be slow and often take longer- up to 10 hours or so. However mid week and mid day I tend to get my money almost instantly . I can sell something before lunch, and have the money in my bank account immediately after lunch .

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • savergrant
    savergrant Posts: 2,194
    1,000 Posts Fourth Anniversary Name Dropper
    Forumite

    Simple delivery covers you if the item is lost or damaged but doesn't cover you if the buyer claims to have received the wrong item or a faulty product. If you don't have a trusted sales history ebay will wait to see if there is a problem when the buyer receives it

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