glitch on SD with postage

soolin

It might be localised it might be just me but I was just listing some small items on my private account where I am offered SD or custom postage. Custom postage is usually the box on the right for me, SD on the left and I choose between them.

This morning the boxes are transposed, SD now shows on the right- but if you click the LH box for custom it comes up as SD- and the RH box marked SD is still custom. 

I'm sorry my explanation is confusing, but basically watch what you click and read what comes up when listing. I have temporarily put my newly listed LL items on scheduled, and will come back and check them later before listing. 

kalsha

It is still not sorted.  I tried listing something just now and yes, custom postage is switched with simple delivery.   Not sure whether to go ahead and list it anyway or not?

soolin

kalsha said:

It is still not sorted.  I tried listing something just now and yes, custom postage is switched with simple delivery.   Not sure whether to go ahead and list it anyway or not?

I went ahead and listed yesterday, I clicked on SD but checked my listing and it showed as custom postage. One item has sold and it has come through as custom. 

kalsha

Thanks for that. I will bear that in mind when I list today.

kalsha

It seems  to have been sorted today. 

in_my_wellies

Which categories still have custom postage?
I listed two tea cards this morning using custom postage for 87p. I then tried to list a third, sell similar, and the only option is SD for £2.70 
Same for coins

soolin

in_my_wellies said:

Which categories still have custom postage?
I listed two tea cards this morning using custom postage for 87p. I then tried to list a third, sell similar, and the only option is SD for £2.70 
Same for coins

I’m finding more and more LL categories are giving me the choice now. Try using your business postage policy to choose LL , that then seems to make the customer box appear. 

I find if I list something I have to use my business policy to show LL before the system seems to accept that I get a choice.

in_my_wellies

Thank you for your answer. I'm a private seller just seling odds and ends ready to downsize next year so I guess I can't do that. 
I think I'll sell in bundles so the price isn't so prohibitive although still seems unfair to buyers. Even bundles of stamps will still be under 100g 

soolin

in_my_wellies said:

Thank you for your answer. I'm a private seller just seling odds and ends ready to downsize next year so I guess I can't do that. 
I think I'll sell in bundles so the price isn't so prohibitive although still seems unfair to buyers. Even bundles of stamps will still be under 100g 

‘Business policies’ apply to both private and business sellers. When I am responding to SD questions I use my private account for reference, as SD hasn’t been offered on my business account. 

kalsha

in_my_wellies said:

Which categories still have custom postage?
I listed two tea cards this morning using custom postage for 87p. I then tried to list a third, sell similar, and the only option is SD for £2.70 
Same for coins

I am listing coins and they offer custom postage.

kalsha

in_my_wellies said:

Which categories still have custom postage?
I listed two tea cards this morning using custom postage for 87p. I then tried to list a third, sell similar, and the only option is SD for £2.70 
Same for coins

Coins, postcards, stamps and a lot of toiletries are custom postage.