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WARNING: I did not know eBay were doing this.
NotArobot24
Posts: 74 Forumite
I recently saw in the eBay community forums that eBay is now giving POSITIVE feedback for your purchase if you do not leave negative or neutral feedback.
I called eBay and they confirmed that they do this, they had a script with a convoluted argument justifying it, I asked if somewhere in their computer system the automatic positive feedback was linked to the sale, if only by a reference to the transaction, they said yes but they do not show my name publicly.
I find this obscene,I always felt no leaving feedback was effectively neutral, what makes this worse is that unlike Amazon, eBay limits your feedback to 60 days, barely enough time to see if the product will fail.
I spoke to the ICO who told me this was in their words fraud, they said they would investigate it if I made a complaint and they told me to contact Trading Standards.
The reason I feel so much about this is because as it is eBay has buried the negative feedback so you have to take six actions to see it, pictures say it better, identity of sell has been removed as the purpose is to show how very bad and emotive feedback is hidden.
This is another reason I do not like to use eBay anymore.
I am reporting it to Trading Standards and to the ICO, I suggest you do the same if you feel the same way I do, this seller had an additional 12,000 positive feedback which totally distorts the stats and does not even show over what period.
I called eBay and they confirmed that they do this, they had a script with a convoluted argument justifying it, I asked if somewhere in their computer system the automatic positive feedback was linked to the sale, if only by a reference to the transaction, they said yes but they do not show my name publicly.
I find this obscene,I always felt no leaving feedback was effectively neutral, what makes this worse is that unlike Amazon, eBay limits your feedback to 60 days, barely enough time to see if the product will fail.
I spoke to the ICO who told me this was in their words fraud, they said they would investigate it if I made a complaint and they told me to contact Trading Standards.
The reason I feel so much about this is because as it is eBay has buried the negative feedback so you have to take six actions to see it, pictures say it better, identity of sell has been removed as the purpose is to show how very bad and emotive feedback is hidden.
This is another reason I do not like to use eBay anymore.
I am reporting it to Trading Standards and to the ICO, I suggest you do the same if you feel the same way I do, this seller had an additional 12,000 positive feedback which totally distorts the stats and does not even show over what period.
0
Comments
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There are many things in the world that could be described as 'obsence'.
This falls well short.0 -
I really can't get that upset about feedback, it is just a general annoyance now with everyone wanting some.
Yes positive bland statements are being left automatically merely to indicate that no issues were raised about a transaction, I don't see the real issue with that, as usual ebay is just copying the Vinted model which has always done that.
Leave feedback, don't leave feedback it's all a bit of a non event. It is neither obscene nor fraud.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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