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Eon standing charge help needed please
When we moved in to our house in December 2006, we were told by the previous owner (an electrician) that there had originally been under floor heating which had a separate meter to the general electric meter. When the under floor heating was removed, the meter was disconnected. When we moved in we made enquiries about…
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Exit EDF early
Does anybody have any experience of switching tariff with EDF early within the 49 period? They advised that my Total Fix May 24 was well within the 49 days now so I could switch with no fee so I've just switched to their standard variable. However they are now trying to tell me that changing to the standard variable will…
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Electricity contracts tied in or not?
We were talked into signing a 3 year fixed electricity contract with British Gas Lite the brokers (Great Annual Savings) have since gone out of business. We were signed up in November 2022 but our first contract (we have 6 meters) didn't start until June 2023, I wanted to try and either renegotiate our terms or find a way…
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Install gas or electric in flat
I have just purchased a flat and don't know, what is the best route to go down regarding heating. At the moment there are storage heaters( old ones) in the bedroom and lounge and a gas boiler to heat the water. The gas boiler needs replacing anyway. What would our best option be replace the boiler like for like and buy…
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Home Energy.
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
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octopus tracker
Morning everyone, just wondering if anyone has advice on weather to switch to Octopus Tracker? im with Octopus now on a fixed loyalty tarriff but wondering if i can save any more. Elec .2485/48.66sc use 2700 a year and gas .0579/27.47sc use 7600 a year. Looking on the web page says tracker rates are 13.32/53.94sc and…
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Cant access edf
Morning.cant log into edf just shows blank page.anybody else having problems at all 🙂thanks
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Are Fuse Energy, really the cheapest ectricity variable tariff on the market?
I see they are a fairly new company, but they claim to be the cheapest variable electricity provider but wanted to hear from their customers to see if this is consistently the case? Also, any feedback on their customer service would be appreciated Thanks
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Edf gas smart reader error?
I’m not sure what is going on with my gas bill. Has anyone experienced a discrepancy between the daily usages and the actual meter reading. Apparently according to the readings I used 3081 kWh gas in 2 weeks in march?!? In the energy hub it says I used 1878 kWh in the whole month. all I read online is how accurate smart…
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Octopus
Anyone encountered this issue with octopus? They used to invoice me monthly until last october but ive not received anything since... until I chased them up! Now they tell me I could save £265 by changing tariff. But my issue is why didn't they advise me of this month's ago when I could've switched AND saved my money…
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Octopus Senior Customer Happiness Specialist - Kafkaesque
I've been on Tracker since V1 - no problems - I weathered high rates and enjoyed the lower ones. Like everyone, I was renewed on the same deal last year with my specific end date of May 1st 2024. Fast forward, mid March 2024 CS get in touch do I want to renew - I say yes please. The tariff current at that time was December…
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is it true that there is a plus or minus c3% tolerance in usage measurement by smart meters?
Saw a headline in the Daily Mail, article is behind their paywall. Headline suggests smart meters don't necessarily measure usage accurately, and there is a tolerance of plus or minus 3%, is that right, or have the Mail got their facts wrong? Is this tolerance any worse or better than the existing non smart meters? I am…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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Octopus Energy-Take over of Shell customers
I entered into a fixed 12 month agreement with Shell in Feb/March 2024. Since Octopus energy took control of my account, they had a 12 month agreement which I took advantage of. On my latest bill they have charged me £150 early exit fee for leaving the Shell scheme and fixing with Octopus energy. My argument is that I…
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EDF Harrassment!
I’m wondering if anyone else are being constantly bombarded by EDF to confirm an appointment for an engineer to visit your home to replace both your Gas Meter and your Electricity Meter? I had a faulty Gas Meter last year and 4 Gas Meters later my current one is in place. I had to go through several days with a GAS LEAK…
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Scottish Power Billing Frequency
Apologies if this has been asked before, (my first post and I'm not getting the hang of it too well). My Dad is with Scottish Power and like most folks he pays by monthly direct debit. Billing seems to be on a very varied basis which makes it super awkward for him to see for himself how close to ideal his monthly payment…
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A cautionary tale
I use Eon for my energy. Last year, I opted for one of their Loyalty tariffs as it was a) cheaper than SVR; b) stated that exit fees would only apply on change of supplier. So, last October, Eon told me that I could save by switching to one of their Pledge Tracker Tariffs. But I thought I would check with their customer…
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Octopus Agile vs Tracker vs Go
Any views on whether there is a clear answer to which tariff would be cheapest over a full year if I am an high energy user (about £420 per month DD for Electric and Gas) with an EV which is used for on average a couple of hundred miles a week and charged mainly at home? We don’t have solar or battery and we shift a bit of…
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Octopus energy, their cumulative meter total on your account doesn't match smart actual meter
I'm posting this as I've discovered this on 2 separate accounts now. Octopus have a cumulative meter reading on your account. Obviously the idea is that you get billed on the units used between readings. However, on 2 accounts I've noticed that this bears no relation to if you physically check the cumulative total on the…
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What a delight Nero coffee free for Octopus customers
Well we had a cold coffee from Nero free on Octopus circa £4 and another one for £1 from three+ circa £4. £1 spend bargain