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Home Energy.

peter1xxx
peter1xxx Posts: 40 Forumite
Fourth Anniversary 10 Posts
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
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Comments

  • tim_p
    tim_p Posts: 881 Forumite
    Eighth Anniversary 500 Posts Name Dropper
    How does their price per kWh and s/c compare to your current supplier and others being compared?  Is this gas and/or electric?
  • Robin9
    Robin9 Posts: 12,833 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Are the units consumed based on your own figures or ones given by your present supplier.

    £184 is quite a margin.
    Never pay on an estimated bill. Always read and understand your bill
  • peter1xxx
    peter1xxx Posts: 40 Forumite
    Fourth Anniversary 10 Posts
    I haven't checked the yearly rate but the units are pennies cheaper and standing chare very slightly cheaper. The comparison were for dual fuel. 
  • peter1xxx
    peter1xxx Posts: 40 Forumite
    Fourth Anniversary 10 Posts
    Forgot to say there is no exit charge so nothing to loose. Very tempting.
  • MeteredOut
    MeteredOut Posts: 3,260 Forumite
    1,000 Posts Second Anniversary Name Dropper
    Make sure you do a proper comparison with your actual kWh usage. 

    £184 lower indicates you're a fairly high energy user. If not, then something might be amiss, but it depends if "pennies cheaper" means 1p per dual-fuel, or 3p per dual-fuel.
  • Did you find out if they are a reputable supplier? I’m thinking of switching to them too. 
  • poppellerant
    poppellerant Posts: 1,969 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 27 August at 3:32PM
    I've switched to Home Energy recently, but I'm finding their email support somewhat lacking.  How quickly have people found Home Energy respond to their emails? I've yet to receive a reply to one I sent last week.
  • gambleruk
    gambleruk Posts: 164 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    I have been with them for the past few months and yes their email support is very slow, I had a problem with my new smart meter not updating and Home Energy thinking I was on an old meter but once that got sorted everything has been fine since.
  • ianG
    ianG Posts: 91 Forumite
    Part of the Furniture 10 Posts Photogenic
    peter1xxx said:
    Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
    I'm also looking at them, but having had my fingers burnt on a previous Energy Club company "Extra Energy" I think, based in Birmingham? It was an awful experience where your submitted meter readings were ignored, the readings on my account were not correct and trying to change the DD was practically impossible. They threatened to send round the bailiffs and cut off my supply at the slightest suggestion of fault on their side. So I'm a bit wary of the cheap ones. Thanks.
  • Neil_Jones
    Neil_Jones Posts: 9,611 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 August at 8:23PM
    I did attempt to switch to Home Energy as it was the cheapest electricity available for me. The gas was next to no different price wise to what I was paying before.

    Could I get signed up?  Could I heck.
    It wanted me to verify my email address, which is fine, then decided there was an unexpected error at the end of the form and lost everything.  I went round and round a few times and couldn't go any further, ultimately ending up with about four OTP codes.

    Then I decided sod this this is obviously trying to tell me something so I signed up with Fuse instead.
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