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Toyota DCA Not Response
Following on from Martins programme and advice to register a claim for DCA. I have submitted two applications to Toyota Financial Services have not received either an acknowledgement of my email or a response of any kind. Any advice on what I can do now?
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Citroen finance complaint - seem to be getting the run around
I used the online tool and emailed both Citroen and the dealer who supplied the car. Citroen are very clear that before January 2021 any DCAs would have been with the local supplier and NOT themselves. The supplier has given me no new information other than the amount of borrowing (I supplied the reg no and date which…
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Hartwell Finance Response
Hi all slightly confused by the response from Hartwell Dear Sir/Madam Thank you for your email below. Hartwell Finance is authorised and regulated by the Financial Conduct Authority. If the sale of motor finance has been conducted through Hartwell Automotive Group Limited , irrespective of the lender concerned, then this…
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PCP
I got in touch with BMW about my PCP agreement I had with my car which I have now paid off and kept the car. They emailed me with the below. I can confirm that the FCA announcement does not apply to this agreement as the FCA announcement relates to regulated Personal Contract Purchase (PCP) and Hire Purchase (HP)…
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DCA Guidance - Dealership notification
Hi all, I've had 3 car Finance agreements since 2009 - 2 of which I've managed to find the details for and send the template off to the lenders, one of which I've already heard back from (Close Brothers) saying I was subject to a DCA in my finance. The oldest one (let this be a lesson to me) I binned all the details a…
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Car finance claims, car company responses
I’ve made 4 claims for PCP finance agreements I,ve had and the responses I’m getting are that they can’t trace anything, is this what people are typically getting. ive given Mercedes and Toyota (2 each) registration numbers, dealer details, purchase dates, model details but they say without an agreement number they can’t…
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BMW Finance auto response
Hi there i sent the claim off on March 21st this year, I received an auto response stating that they had received it and would be in touch. I have had nothing back as of yet? Has anyone else had the same experience or can advise my next step to push this? thanks.
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car claim fortis
Hi, anyone have any luck trying to find fortis lease. ? Had a car on finance from 2009/ I do have all the paperwork, but company no more?
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First National Motor Finance Anyone got any ideas?
Hi all I was wondering if anyone out there could help. I’m looking for an email to send my template for the motor reclaimed form to for:First National Motor Finance They aren’t on the list and looks like they now might be owned by Santander so I was wondering has anyone got any details for them or have had the same issue…
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DCA - Ford Credit
Good afternoon, I have logged a complaints with Ford credit over DCA using the email custrel@ford.com next week will be the one month since I sent the email. I haven't received anything from even an acknowledgment email. Just wondering if anyone has any dealing with Ford credit regards to a DCA complaint? Also if u don't…
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Agreement signed 23rd January 2021
Good afternoon, hoping someone can help. I signed my most recent PCP agreement on 23rd January 2021. When I logged a complaint with the company they replied that the FCA introduced a ban on discretionary commission in January so my latest agreement it's in timescale though all correspondence says 28th January 2021. Does…
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Car Finance Claim Capital Bank PLC
I purchased a vehicle late 2007 from Motor House 2000 Ltd. The finance company who I took the finance with was CAPITAL BANK PLC who no longer exists also motor house 2000 do not exist. I am desperately trying to find who acquired CAPITAL BANK PLC so I can make a claim. I believe it was taken over by HBOS who became the…
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Discretionary Commission Arrangement
Just to say thank-you to the team. I used the MSE letter template and and have received a reply from my finance company Motofinance that my vehicle did involve a discretionary commission arrangement. (WOW I never knew) Now have to wait until the 25th Sept for the FCA outcome. Once again thanks MSE Team.
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missold vehicle finance question
below is a response I recieved on an enquiry I made to the lender, from my initial read it looks like there is a commission but it is not a DCA related commission. can anyone with experience on this subject help with interpreting this letter and whether I should pursue this or let it goDear Customer Commission Information…
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Close Brothers Finance ....is it a scam Average Payout £5,300??
Apparently they can pursue a claim if they didnt mention their commission in the deal.Anyone had anyy luck with this.....NO....didnt think so!!!
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Lease financing
Not quite to do with the cars and apologies but I couldn’t find a category to define this post however it’s similar to that of the PCP discussions. I own a franchised gym and we were encouraged to take out lease financing with a particular broker who then split our landing across a number of lenders at what was perceived…
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Car finance reclaim
Hi I brought a vehicle back in June 2016 using Auto bank financial services I have tried to do a reclaim letter using the site template but unfortunately auto bank financial services no longer exists i have tried to find out who took this over but i am not getting very far as the company i thought took them over has…
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Discretionary commission- Solicitor emails
Hi I contacted my finance company back in February. After 2 and half months plus several emails, I received an email back confirming they were looking into my agreement. Today, I have noticed that I have several emails in my spam box from a solicitor who has all my details regarding the discretionary commission. They state…
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Motor finance claims - Landrover Finance is not on the MSE Reclaim tool
Hi I had two PCP agreements with Landrover around 2012 and 2015 but they are not listed on MSE reclaim tool. Does anyone know why or the email for Landrover finance. Many thanks
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My DCA replies - Fiat/MINI/Honda/Toyota
So I’ve sent off several DCA template letters, and received (or not received) the following. Thought this post might help give an idea to others on what they may expect. Emails all sent February 2024 MINI - no reply whatsoever Fiat - no reply whatsoever Fenton finance - replied no DCA Toyota - had a confirmation of receipt…
